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Responsys
Discussion List
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Oracle Responsys Roadmap Update [Feb 2025]Oracle Responsys Product Vision and Roadmap Update [Feb 2025] Gain insights into our product vision, explore the latest roadmap updates, and learn how new features like …
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Power Hour Webinar: Mobile Messaging Mastery - Winning Customers with Push & WhatsApp [June 2025]Mobile Messaging Mastery Unlock the power of Responsys Push and WhatsApp to turn mobile moments into revenue—reach customers where they are, when it matters most, with m…
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Power-Hour: Holiday Preparedness: Mastering B2C Email Campaigns & Deliverability Webinar [Nov 2024]Holiday Preparedness: Mastering B2C Email Campaigns & Deliverability Webinar [Nov 2024] Join us for an exclusive session on mastering holiday email campaigns with Oracle…
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Responsys' Move to OCI Data CentersAnnouncement: Oracle Responsys moves from our legacy data centers to Oracle Cloud Infrastructure (OCI) Oracle has a longstanding reputation for providing innovative tech…
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Migration of My Services to Cloud ConsoleMigration of My Services to Cloud Console Please be advised that your Responsys subscription service management user interface will be migrated from the My Services Clou…
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🚀 Are you ready? Our Responsys Power Hours are launching!We are excited to introduce you to the Responsys Power Hour customer series! These sessions will help reintroduce you (or introduce you!) to the power you already have a…
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Curious about Responsys' Generative AI features?Enhance the creativity and engagement of your Responsys Campaigns with Generative AI Oracle is launching new Generative AI (GenAI) capabilities within Responsys. These f…
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On-Demand Webinar: Email Deliverability Best Practices [Jan 2024]Worried you're not making it to the inbox? Join Oracle expert, Markus Frank, as we explore strategies, tips and tricks to maximize your email deliverability in today's r…
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Oracle Responsys Release CenterHere you can find information about Oracle Responsys features & functionality, as well as recent and upcoming releases. This page reflects the most up-to-date informatio…
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Streamlining eCommerce Journeys to Deliver Seamless Customer ExperiencesJoin us to discover how eCommerce journeys are being reimagined-reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore how y…
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Webinar: Ready to unlock the power of AI in your Responsys marketing strategy? [June 12]Ready to unlock the power of AI in your Responsys marketing strategy? Join us Thursday, June 12th to discover how to leverage AI features that are available now in Respo…
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Power Hour Webinar: A Deep Dive into Responsys Gen AI Features [July 2025]A Deep Dive into Responsys Gen AI Features Join us for a brief overview of the best practices, trends and strategic insight across the various Responsys GenAI features, …
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Product Notice: Mandatory Re-Authorization of Facebook Lead Ads (FBLA) Integration [May 20, 2025]Overview Oracle Responsys will rotate the OAuth credentials that secure the Facebook Lead Ads (FBLA) Integration during the May 2025 Update. All customers who have FBLA …
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Power Hour Webinar: Mastering Responsys APIs [June 5]Mastering Responsys APIs In this Power Hour, you'll get an overview of our Responsys API capabilities to better understand when to use them, how to test them, asynchrono…
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Power Hour - Web Push: Drive Instant Engagement with App-Free Web Messaging [May 22]Web Push: Drive Instant Engagement with App-Free Web Messaging Join to learn more about Oracle Responsys Web Push: real-time, opt-in messaging that can deliver time-sens…
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Oracle Responsys - 25B Release Overview [May - June 2025]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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Seeking your Input for OCW 2025- CX Keynote and Theater SessionsWe want your input ! Planning is underway for Oracle Cloud World 2025 October 13—16, 2025 in Las Vegas. For our CX Keynote and Theater Sessions- we want to hear your sug…Graham McInnes, OPM Team-Oracle 2 views 0 comments 0 points Started by Graham McInnes, OPM Team-Oracle
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Power Hour Webinar: Audience Designer - Smarter Segments, Less Effort [May 8]Audience Designer: Smarter Segments, Less Effort. Join us to review the benefits of leveraging Responsys Audience Designer which will allow you to create micro-filters, …
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Webinar: Understanding Email Deliverability: Key Factors & Key Issues [May 2025]While some things are indeed out of your control, businesses can still do a lot to impact their email deliverability. To be successful, they have to understand the facto…
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Power Hour: Maximizing Responsys - Supercharge Your Marketing with What You Already Own [On-Demand]We are excited to formally introduce the Responsys Power Hour webinar series and will be kicking off with a high-energy session designed to reintroduce you to Responsys …
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Oracle Responsys - 25A Release Overview [Feb - Mar 2025]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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On-Demand: Unveiling the Future of Oracle Responsys: Product Vision, Enhancements [Feb 2025]Join us in this exclusive 45-minute live webinar to discover how Oracle Responsys is evolving to help you deliver personalized, cross-channel campaigns at scale. Gain in…
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On-Demand: Critical Apple Mail Changes - What to know about the iOS 18 Update [Feb 2025]For the average brand, Apple Mail is where the majority of their email marketing campaigns are opened by their subscribers. For some, it can be upwards of 80%. So, Apple…
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Webinar Alert: The Biggest Shifts in Email Marketing Trends for 2025 [Feb 2025]The turbulence of the past few years has heavily influenced recent email marketing priorities and is shaping the trends that will dominate 2025. We can see those shifts …
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Support for OAuth Credentials with Adobe Analytics IntegrationResponsys now supports OAuth credentials with the Adobe Analytics Integration. As of December 19, 2024, OAuth credentials support is enabled for all customer accounts cu…
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Product Notice: Alert Related to Chrome and Firefox's Distrust of Entrust Certificates [Nov 2024]Distrust of TSL Certificates (AKA SSL Certificates) Signed by Entrust Recently, Google Chrome and Mozilla Firefox browsers announced their browsers will stop trusting TL…
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Product Notice: Oracle Responsys 2024 Holiday Preparedness UpdateWhat Did 2023's Holiday Season Look Like For Responsys? 2024 Holiday Preparedness Summary Over the past few months, the Responsys team has completed several major infras…
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👉️ Customer Briefing Alert: What’s New with Responsys (24ABC)What’s New with Responsys + Holiday Trends & Tips Now available on-demand: We'll share an overview of the latest Responsys 24 A/B/C release features and then dig into so…
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Oracle Responsys - 24C Release Overview [Sept - October 2024]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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Webinar Alert: Building Customer-Centric Programs within Responsys [Sept 2024]Building Customer-Centric Programs within Responsys Join Oracle experts Nick Cantu and JT Capps for our special customer event to learn some tips and best practices when…
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Responsys - Unity integration: audience fields not available in the Resposnys ProgramHi, I'm Luca Trevisani and I'm an Accenture employee and I'm working on Marketin CX Platforms and I would like to submit the following idea. Currently we have an integra…
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On-Demand Webinar: 12 Trends a-Trending: What to Plan For This Holiday Season [July 2024]This year’s holiday season is shaping up to be as dynamic and turbulent as it has been in recent years, but in different ways. Knowing what to expect and proper planning…
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On-Demand Webinar: Email Design Best Practices [March 2024]On-Demand Webinar: Email Design Best Practices [March 2024] As we continue delivering webinars for our install base for Eloqua and Responsys customers, we're excited to …
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On-Demand Webinar: Be Where Your Customers Are: Go Mobile! [Jan 2024]Be Where Your Customers Are: Go Mobile! Join Oracle experts Raúl Domínguez Zamora & Mansoor Baig as they talk about the importance of being where your customers are and …
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Responsys Webinar: Be Ready For The Festive Season with Oracle Responsys [2023]Be Ready For The Festive Season with Oracle Responsys [2023] As the festive season approaches fast, we understand the importance of effective marketing campaigns to reac…
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SOC 2 and Bridge Letter 2025Dear Team, I have checked admin ID to but we did not find latest of Mar-25 Soc2 and Bridge Letter but we have got only Dec-24 end. Pls tell me when will get for the mont…
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May 21 upcoming webinar: The Future of Customer Experience: Product Strategy Statement of DirectionWe believe 2025 is a line in the sand for customer experience. Envision a world where: Customer experience transcends front (sales, service, marketing) and back-office d…Elise Hymes - Oracle CX-Oracle 21 views 0 comments 1 point Started by Elise Hymes - Oracle CX-Oracle
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Data (CED) retained on the oracle Responsys SFTP serverHow long the data retained on the oracle responsys SFTP server? Can the older data that was exported to SFTP through Connect jobs be retrieved? if so, how can it be done?
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what are the different types of EMAIL_DELIVERABILITY_REASON_ and MOBILE_DELIVERABILITY_REASON_Hi There, May I know what are the different types of EMAIL_DELIVERABILITY_REASON_ and MOBILE_DELIVERABILITY_REASON_ I can see one of the reason as "CO:MERGE" May I know …
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SQL Join for Supplemental table and Email activity FilterHi, I have a supplemental table that is rewritten a couple of times a day. I want to create an exclusion list that is based in the Email Sent = Today filter so that in t…
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Oracle Responsys - 24B Release Overview [June - August 2024]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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Oracle Responsys - 24A Release Overview [Mar - June 2024]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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On-Demand Webinar: Why WhatsApp Should be on Your Multi-Channel Radar [Feb 2024]Join us where we explore why WhatsApp should be on your multi-channel radar. Our session featuring Oracle and Akram El-Jide, from Oracle partner Infobip, tackles why Wha…
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On-Demand Webinar: Supercharging Responsys with the Advanced Intelligence (AI) packExploring Advanced Intelligence and Campaign Orchestration in Responsys You may have a lot of rich data available to you; making sense of this data and breaking down the…
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Taleo Integration: User Type and User Group - Data Privileges, Access & RestrictionsHi We have a non-Taleo Careers site that we are integrating with our Taleo. We have created a user for integration and assigned below User Type and User Group. User: Us…
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About Responsys App Channel List Data MigrationHi Team, In our Responsys account, we originally had 2 Profile lists and 2 App channel lists. However, due to a customer request, we merged the data from both profile li…
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How to use change channel status feature in InteractPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=1964910.1Pramod Kumar Gudla-Support-Oracle 31 views 0 comments 1 point Started by Pramod Kumar Gudla-Support-Oracle
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Responsys OCI - Allowlist InformationOverview There are three categories of traffic related to your Oracle Responsys account often identified for allowlist configurations: Your email message sending IP addr…
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Any way to get notified when a program goes to error ,file system is full,api is downHi Team, I need to get notified when 1 - Program goes into error status ( i know that in console there is an option to see Programs with Errors ) but i want to get an au…
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Say Hello to The New Responsys Category!Hi Responsys Community, My name is Christina Masterson and I work in the Outbound Product Management team at Oracle. I’m based in Austin, TX. We’re excited to share the …
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Oracle Responsys Feature Kit: Optimizing email campaigns with Responsys multivariate testing (MVT)Learn more! Be sure to explore all of our Oracle Responsys Feature Kits With Oracle Responsys Multivariate Testing (MVT), your marketing team can test multiple versions …
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Tracking mailto: linksHi there, I was just wondering if anyone has determined a way to track mailto: links within a link table? Thanks! Doug
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Interactive Dashboards: Scheduling Reports by Email (4/5)This is the fourth of five posts I'll be making this month on Interactive Dashboards and Interactive Dashboards Plus. I know that it's important for your teams to be com…
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Tip: How to minify your codeAs the actual file size of the html-layer becomes more and more important, you've probably looked for ways to minify your code somehow. Good news - by combining a few fu…
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Getting Started with Interactive DashboardsInteractive Dashboards is Oracle Responsys’ next generation reporting solution. Interactive Dashboards, will eventually replace our legacy Insight solution and it offers…
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Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences - [postponed]This session has been postponed. More info to be provided when available. Join us to discover how eCommerce journeys are being reimagined-reducing friction, cutting down…
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As per the 25B release If we enable Carousel Push Notifications features what is the impactHi There, As per the 25B release If we enable Carousel Push Notifications features what is the impact on our account existing feature in push campaigns or any other impa…
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Oracle CX Mobile SDK support of 16 KB memory page size for 64-bit Android appsSummary: Google Play now requires all 64-bit Android apps to support a 16 KB memory page size starting November 1, 2025. Can you please confirm that Oracle CX Mobile SDK…
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Creating Segment Group RulesIs it possible to create a segment group rule in Responsys that checks if a records Birthdate is less than 18 years in the past? I'm basically trying to create an under …