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Responsys
Discussion List
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How can we send files from oracle object storage to oracle file server?The aim is to establish the connection between oracle object storage and oracle file server to send files and then pick the files from oracle file server and load into R… -
Product Notice: Android - Must Adopt the Firebase Cloud Messaging HTTP v1 API Before June 1, 2024MOBILE APPS: RESPONSYS ANDROID SUPPORT FOR FIREBASE CLOUD MESSAGING (FCM) - HTTP v1 API Reminder, if impacted, you must adopt the Firebase Cloud Messaging HTTP v1 API be… -
Requesting to know the User Identifier for App channel profile listHi There, We have an existing app channel profile list and we just wanted to know what is the User Identifier for this app channel profile list, please help me on this. …
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UTM not working on personalized linksHi Community, I developed an e-mail campaign with a personalized Products Grid using RPL, where I can send customized products to each customer. And it worked very well!…
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Does anyone know how to install the conversion tag with Adobe launch?We are looking to install the Responsys conversion tag with Adobe launch in order for revenue to populate in the interactive dashboard but need instructions on how to do…
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CED Conversion - Contact Event Type IDsWe're working on loading in the Conversion data from the CED files and we're noticing that some rows are coming across without an ORDER_ID, ORDER_TOTAL or ORDER_QUANTITY…
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Oracle Responsys Customer Briefing ReplaysIf you weren't able to join us for some of our past events, or would like to watch the sessions over again is the page you want to bookmark. Special Events The Future of…
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On-Demand Webinar: Why a CDP can bring your marketing campaigns to the next level! [April 2024]Curious to learn why and how a CDP can bring your marketing campaigns to the next level? In this session we will discuss one of the hottest topics in Customer Experience…
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Configuration of the Google Promo Tab Product Carousel scrip in ResponsysHello, CONTEXT: We are in the process of configuring the "Google Promo Tab" using the "Product Carousels" feature. PROBLEM: When inserting the HTML code in Responsys and…
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What is the 24A new field Email_Delivrability_Reason ?Hello, Since the 24A release and the new fields EMAIL_PERMISSION_DATE_ ; EMAIL_DELIVERABILITY_DATE_ ; EMAIL_DELIVERABILITY_REASON_, we are expecting to see the bounce re…
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Delete batches of records from a complementary tableWe have an supplementary table in responsys that contains the latest purchases by category of our clients. We need to set up an automatic process that allows deleting a …
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How can wesend RSC messages using Responsys?Hello, how are you? Our team is sending RSC messages using another platform, but we want to use Responsys to send this type of message. How can we do it? Which integrati…
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How can we integrate Blip WhatsApp with Oracle Responsys?Hello, how are you? We've just seted up a WhatsApp management tool called Blip to talk with our clients. By now, we'd like to integrate Blip with Responsys. Our objectiv…
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How to include variable PARAM_EFFECTIVE_DATE in a WHILE LOOP (using SQL in OTBI)?I want to include the effective date parameter into a loop, but I keep getting an error. The loop looks like the example below. Thanks for any help DECLARE PARAM_EFFECTI…
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Why is Oracle Responsys listed level 3 at UceProtect ?Hello, On UceProtect website, we can read this information : "If the provider harbours too many abusers and only has one ASN (Autonomus System Number) that logically mea…
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What happens when filters, audiences, programs are executed during a contact_list update?Hello What happens when filters, audiences, programs are executed during a contact_list update? How does responsys react? Does it wait for the contact_list update to fin…
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How to prevent Customer_id duplication in Contact_listHi, I have created an SQL query to find the duplicate Customer_ID count in the Contact_List. I'm manually deleting the Customer ID each day. I want to prevent the Custom…
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Does exist a rest API to query a supplemental filter?Hello, we would like to know if exist a rest API to query a supplemental filter? Is it possible to do it through a table generated in SQL? Regards, Silvia
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Almost every email is getting skipped in a live campaign with reason 'Recipient is not deliverable'We have a lot of skipped emails (almost every email) for a live campaign and the reason of the skip is "Recipient is not deliverable". However, when we check the profile…
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Support Notification "ATTENTION: OAM certificates will expire in March 2024"If you received this communication, please read on... A few customers have contacted our Oracle Support team for more information after receiving a communication with th…
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Responsys - email validationCould you please provide details about the email validation procedures that the system (Responsys) employs to determine whether an email will be sent or not?
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How to delete duplicate email address with a condition as email deliverability should be Opt_outThere is a huge email address that is duplicated in the Master contact list. How to remove them?
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Responsys user roleHi, I have come across the requirement where the user should be able to run data import and export connect jobs but not download lists (or filtered lists) to csv files m…
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Entry Tracking Variables, Custom Events and Campaign personalizationHi, we would like to use the Entry Tracking Variables from a program (triggered via Custom Event) to personalize a campaign. We would like to understand the correct proc…
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Oracle Excellence Awards 2024 - Nominations Open!At Oracle, our customers inspire us daily—as teachers, innovators, and thought leaders. Combining their boundless ingenuity with Oracle solutions, our customers are crea… -
Responsys - Type of instance is wrongHi, I have checked and the MyServices Console for Responsys and there is something wrong because the account 'COPELCIS' appears the type “base enterprise” (legacy pricin…
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When will the SpamAssassin update be deployed on Responsys?In a campaign => Preview & Test => Delivrability , the SpamAssassin version is the 3.4.6. The release date of this version was 2021-04-12. and the 4.0.0 version was rele…
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How can I center the in-app message display with margins relative to the screen?Regarding the in-app design, I would like it to be displayed in the center of the screen, with a margin in relation to the screen size. Here is an example image of an in…
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Make available a functionality for the platform that provides us with compliance with Law 2300Hi Team! Currently in Colombia, law 2300 emerged, which consists of not sending campaigns via SMS or email to clients at a specific time and frequency in order to avoid …
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As we migrate to Redwood, is there a report to identify current personalization or customization?As a part of our analysis and move to Redwood, we are trying to ensure we understand the current personalization or customizations done through page composer. Is there a…