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Responsys
Discussion List
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Link breaking when using RPL personalizationHi community! I'm having trouble with personalizing a link in Oracle Responsys RPL. I'm trying to use the variable ${PRODUCTS.URL_PRODUCT}, but the link breaks when I pr… -
How to include columns in Push Campaign Title by using Personalize Token?Please review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2889322.1Pramod Kumar Gudla-Support-Oracle 11 views 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle -
How to delegate a domain or subdomain to Responsys SystemPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=1774347.1Pramod Kumar Gudla-Support-Oracle 51 views 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle
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How to connect to the Responsys file serverPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=1774655.1Pramod Kumar Gudla-Support-Oracle 1 view 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle
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How to install SSH2 key for the accountPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2284522.1Pramod Kumar Gudla-Support-Oracle 1 view 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle
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How to Create SSH Key for Responsys OCI Environment (rsys* Servers)Please review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2876071.1Pramod Kumar Gudla-Support-Oracle 31 views 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle
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OCI Migration - How to Prepare***** If your Responsys account is hosted in Interact8 (i8) or Interact9 (i9), please refer to the "OCI Migration - How to Prepare (i8 and i9)" post ***** How to Prepare… -
How to request an additional IP Address to be added to the approved allow-list for an accountPlease review the below documentation https://support.oracle.com/epmos/faces/DocumentDisplay?id=1774621.1Pramod Kumar Gudla-Support-Oracle 11 views 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle
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How to unblock a user on the Responsys Interact PlatformPlease review the below documentation https://support.oracle.com/epmos/faces/DocumentDisplay?id=1774578.1Pramod Kumar Gudla-Support-Oracle 1 view 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle
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How to process requests to enable Audience Designer FeaturePlease review the below documentation to understand the prerequisites and necessary requests to be placed to enable the feature https://support.oracle.com/epmos/faces/Do…Pramod Kumar Gudla-Support-Oracle 1 view 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle
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How to create and upload SSL certificates for the Responsys AccountPlease refer the below documentation for SSL Certificate - Self Service Process Steps https://support.oracle.com/epmos/faces/DocumentDisplay?id=2210265.1Pramod Kumar Gudla-Support-Oracle 11 views 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle
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Dynamic url for responsys web push.I am new to Oracle webpush and am attempting to automate a cart abandonment using web push. I can see the push notification, but I'm not sure how to personalise it and r…
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OCI Migration Prep - Global Routing WebServices APIAccessing the Oracle Responsys WebServices API Global routing service endpoints are URLs specific for your Oracle Responsys account for the life of your Responsys accoun…
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OCI Migration Prep - Global Routing SFTP and Responsys ConnectAccessing the Oracle Responsys-hosted SFTP service Global routing service endpoints are URLs specific for your Oracle Responsys account for the life of your Responsys ac…
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OCI Migration Prep - Global Routing Login URLAccessing the Oracle Responsys UI Global routing service endpoints are URLs specific for your Oracle Responsys account for the life of your Responsys account. These glob…
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OCI Migration Prep - Domain Branding [2023 and 2024 OCI Migrations]Domain Branding with Akamai If your account is migrating to OCI in 2025, please review Domain Branding and OCI Migration [2025 OCI Migration]. Learn more about Responsys…
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Topliners Spam Email - February 23, 2023Some of you may have received a series of spam posts or emails that appeared to have been sent from a Topliners address. We apologize for the inconvenience and are worki…
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How to reference a supplemental table with dynamic variable - PushHello, how are you? I want to implement a program with mobile push. The audience will be obtained from a view (schedule filter or view), which contains the RIID_ and STO…
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"Unknown" source for opt-outs in Connect Job export?For a while, I will open my Connect Job export for daily opt-outs to see the cause. But it always bothers me when I see an "Unknown" source with "US:Unsubscribe" as the …
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Blocking sending campaigns after specific timeHi Team, does Responsys allow setting up to don't send Campaigns in a specific time? For example: Block to don't send any campaign after 10 PM
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Marketing and Augmented Reality (AR)Does Oracle Responsys support any use case with Augmented Reality?? Any recommendation? We are checking with a customer to see if we can send some kind of emails to the …
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Timers in Program (Elapsed time) doubtCould you tell me something about the Program's time element? If I set 1 day of elapsed time to send a campaign, is this time counted as 24 hours? Example: The program l…
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Block to send campaigns in a specific timeHi Team, does Responsys allow setting up to don't send Campaigns in a specific time? For example: Block to don't send any campaign after 10 PM
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How to A/B test subject line and content?Hello- I want to do a simple A/B test for subject lines for one email content. And I also want to do an A/B test for one email, two different content. I'm using Responsy…User_2025-07-18-15-41-23-529 21 views 2 comments 0 points Most recent by Lisa M Lane - Support-Oracle
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Oracle Responsys 23A Release Info [Jan/Feb 2023]Oracle Responsys 23A Release Highlights App User Details REST API Segment Performance Reporting for Mobile App Campaigns Mobile App Analytics: Cohort and Funnel Analysis…
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Form does not register in a newly created field (Oracle Responsys)I had a problem with a Form that was linked to a Profile List. This form registered two fields in my profile list:- Name- EmailHowever, when I needed to include two more…User_2025-03-07-22-17-51-707 11 views 1 comment 0 points Most recent by User_2025-03-07-22-17-51-707
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Call Responsys From from a Landing Page - Preference CenterIs there a way to call a Responsys Form from outside a Responsys email and still bring personalization data? I know in the form usage we have an URL that would open the …
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Getting a list of contacts who received a campaign?I was told that a user got the same email campaign multiple times from our automation, though it's only one person who reported this. In the campaign, is there a way for…
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Deleting a SMS Sender CodeHow can I delete a sender code on Responsys?
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Testing trigger email APIHi I am new to responsys and I am trying to trigger a campaign via Rest API. I can do it for a new campaign in create but for an existing one, the API says successful bu…