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Responsys
Discussion List
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Help with creating a "Back in Stock" email alertHi, I was wondering if anyone has insight on the best way to create a "Back in Stock" email alert within in Repsonsys. We would like to treat this as a seperate subscrip… -
Email Delivering with DelayHi Team, Since 17th Nov, 2020, we are experiencing a delay in the emails getting delivered to the inbox from responsys, though the email is being reported as sent in the…
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Responsys - How to correctly print Segment Group on Urchin Tracking Module - UTM?Hi all, We would like to print after the campaign name, the Segment Group on utm. Our utm_name looks like this: This would be the correct way to write? Or we should writ…
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Supplemental Table Limits and delete recordsHi all, two questions about the supplmental table: 1- is there a limit in terms of the number of records that a supplemental table can contain in order to avoid a lag in…
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How to create a sub-domain in responsysHi Experts The customer has a domain info@xyz.com and now he wants to create a subdomain info@communication.xyz.com. Is this possible, as i understand that we can create…
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detect time zone or language from browser and use that for personalization?Can Responsys detect customers' time zone or language from browser so that it can be used for personalization?
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Call Responsys REST API from Javacript?Hi experts, For some reasons, we have to move Responsys REST API call from backend server(nodejs/php) to client(javascript). But we got the CORS error like: We try to ad…
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Send Campaign based on a data changeHi, we currently have the need to send a specific campaign based on a data change from a column within our profile list. We know that we it is possible to send this camp…
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Encoding problemHello guys, I have a problem displaying text in RPL that contains the following encoding """User_2025-03-07-22-15-52-121 11 views 1 comment 0 points Most recent by User_2025-03-07-22-15-52-121
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Create Token App to ProductHi all, I'm integrating an App in the AMS with Responsys and I'm trying to build the jwt token in order to call the productImportEndpoint. The fields to build the jwt ar…
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Oracle Responsys Send Time Optimization (STO) Implementation GuideSend Time Optimization (STO) is an add-on feature that allows marketers the ability to send emails at the most optimal send time to each recipient. For the latest instru…
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Error message when data sources have duplicate column namesHi, Since this Monday, I've come across an issue with ALL customer life cycle campaigns. For these campaigns, I declare the CUSTOMER_ID_ from my CONTACTS_LIST in data so…
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I cannot use Responsys MVTHi, I tried Multivariant Test but I can't make Responsys send the winner version out. What is wrong? Detail description of my test in the attachement. Thank you for your…
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Oracle Responsys Product Roadmap October 2020The Oracle Responsys Product Roadmap for October 2020. https://videohub.oracle.com/id/1_kngn5iy3?width=400&height=285&playerId=35965792 OracleResponsys-Roadmap_2020Octob… -
Get campaigns for specific recipient?Hi Expert, We want to get campaigns that has been sent to specific recipient? Could you please let me know if Responsys provide the such API? Thank you, Cuong Tran
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Responsys: Create new contact record in Profile List using APIHi guys! We're trying to add single contacts into a Responsys Profile List from a Mobile App, each time a new user creates an account in the Mobile App. I'm unable to fi…
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Responsys 20D Update ResourcesUpdate Dates * interact2: October 7-11, 2020 * interact5: September 23-27, 2020 * interact8: October 7-11, 2020 * interact9: September 30 - October 4, 2020 Resources * R…
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Responsys 20C Update ResourcesUpdate Dates * interact2: August 12-16, 2020 * interact5: August 26-30, 2020 * interact8: August 19-23, 2020 * interact9: August 26-30, 2020 Resources * Responsys 20C Up…
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Responsys 20D Update OverviewAn overview of the Responsys 20D Update (September 2020) Features covered: * Campaign warning of duplicate data source column names * Mobile app enhancements* Personaliz…
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Responsys 20C Update OverviewAn overview of the Responsys 20C Update (August 2020) Features covered: * Easier dynamic content rule editing experience (email and mobile apps) * Orchestrate web push c…
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CED Reports for an IndividualWe have a customer requirement in which they want to extract CED file for an Individual contact. As per the use-case the customer is sending transaction emails to the en…
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SQL code questionGood afternoon I'm trying to create some audit SQL view in Responsys to determine what records are in my contact list (a.) that are are OPTIN and Deliverable but not in …
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%20 appearing in URL after dynamic variable value.Hi. Hoping someone could help me get to the bottom of a strange issue I'm facing. We have a url string which we use across dozens of campaigns and includes dynamic varia…
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Responsys outagesHello We can see the responsys platform for our application is down. There is no planned outage now - can you please confirm if any outage happening at the moment. Also …
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Audience dataHi, I set up an audience by using Audience Designer. I can see the final audience count but i need to see the data for the audience. How i can see the data for an audien…
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Configure a mobile app in ResponsysHi all, i have a question: if the branded domain is not configured for a responsys account, is not possible to configure a mobile app in this account? The problem is our…
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Form submit questionHi expers, When creating form, you can choose Supplemental Table so that you can collect customer information. We also can trigger to run Progam. Is it possible to submi…
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Presentation: New Responsys & Infinity Integration OverviewReview this presentation to learn more about the Responsys integration with Infinity that was released in 20C (August).
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New Responsys-Infinity Integration FAQReview this document to get your questions answered on the new Responsys-Infinity integration.
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Yes/No check of a built filter within campaign using RPL. Is this possible?Hello. Much like the title says, what i'm trying to do is pretty simplistic but I am not sure if this possible or not. I have a filter built. I want to now apply that fi…