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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
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Audience dataHi, I set up an audience by using Audience Designer. I can see the final audience count but i need to see the data for the audience. How i can see the data for an audien… -
Configure a mobile app in ResponsysHi all, i have a question: if the branded domain is not configured for a responsys account, is not possible to configure a mobile app in this account? The problem is our…
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Form submit questionHi expers, When creating form, you can choose Supplemental Table so that you can collect customer information. We also can trigger to run Progam. Is it possible to submi…
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Presentation: New Responsys & Infinity Integration OverviewReview this presentation to learn more about the Responsys integration with Infinity that was released in 20C (August).
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New Responsys-Infinity Integration FAQReview this document to get your questions answered on the new Responsys-Infinity integration.
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Yes/No check of a built filter within campaign using RPL. Is this possible?Hello. Much like the title says, what i'm trying to do is pretty simplistic but I am not sure if this possible or not. I have a filter built. I want to now apply that fi…
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Changes to SQL Views in Oracle Responsys 20C (Product Bulletin)Are you using SQL views in your program orchestrations? In Responsys 20C, there were important changes made to how SQL views must be structured, so that the system can a…
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Print an email campaign from Responsys to an actual letterHi everyone, Our customer has a request to be able to have a printable version of a campaign,in Oracle Responsys, in order to send it as a letter through postal mail. So…
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Images are not rendering in OutlookHi Experts, We are facing an issue, once we run campaign images are not rendering to outlook users inPC oulook app, we have verified and chaged the settings of outlook b…
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Can you use a supplemental table filter in a data switchI'm trying to create a filter to use in a data switch based on data in a supplemental table filter. It does not appear to allow that option in the program. Is there anot…
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Get Data activity with SQL View for current program entryHi experts, We have created a progam and use GetData to update Entry Tracking Variable. For Get Data Activity setting, we will choose SQL View as my screenshot: Let say …
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SQL Query Compare Timestamp By HourHi experts, I have Supplemental Table named Customer_Booking with two custom fields: RESERVATION_ID, EMAIL_ADDRESS and system fields CREATED_DATE_ and MODIFIED_DATE_. Th…
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how to fire connect job via APII want to run a connect job in responsys via OIC integration platform, is there any way I can achieve that?
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Fire connect job through API callI want to run a connect job through API in responsys. Can anyone please guide me on how to achieve that?
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Timers modification in a Responsys Program without unpublishCould you provide support in Responsys to modify dates in timers without unpublish and then republish a program?
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Web push custom data transfer to ResponsysHi, We have few questions on how to pass the custom data from Website to Responsys. 1. During first time registration Suppose when user views a product first time and al…
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Oracle Responsys 20C Update Feature AvailabilityLearn more about the features in the 20C Update. All features available in the 20C Update are listed in this document. The document has outlined the update dates, featur… -
Oracle Responsys Fixes and Known IssuesPlease refer to the attached document for defect fixes that were implemented in the latest Oracle Responsys update. This document also provides a list of known issues th…
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Dynamic rules : reporting ?Hi all, When I created email campaigns, i'm using Dynamic rules to customize HTML blocs. I just wanted to know if I can have information about this after the mailing ? (…
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Delete duplicate emails from Contacts_listHi all, How could I create a sql to return duplicate email_address_, opt-In, deliverable, with riid_ Our intention is to delete duplicate emails and leave only the one c…
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Add recipient to profile list using Rest APIHi experts, As checking REST API https://docs.oracle.com/en/cloud/saas/marketing/responsys-rest-api/api-profile-extension-recipients.html there is way to retrieve, merge…
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Create sales order confirmation email with dynamic imagesThey asked us to send by mail the confirmation of a sales order generated in a WEB portal, in the mail we must inform the items purchased and include the image of these … -
Sending Mails with random samplesHello Experts: I come to you (this is my first time) because we're being requested with something that we haven't done and maybe somebody can guide me through this. Our …
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Can wait by hour in program?Hi Expert, As the requirement, we have to send push to customer after 2 hours they add product to cart but not purchase. But in program, can not set wait timer to hour, …
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Can use web push campaign in program?Hi Expert, It is the seem there is no web push campaign in program. Is it right or our Responsys acocunt is not enabled that feature? Regard, Cuong Tran
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Is there a way to download the unsubscribe list in Responsys?Is there a way to download the unsubscribes in Responsys Interact on a weekly or monthy basis? If so, can someone provide step by step instructions. Thank you.
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Segment contact by REIHi Experts, We create some of REI to capture contact activity like: - Page View - Product View - Add To Cart - Checkout - ... Everytime contact did above activities on w…
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Microsoft is blocking the Responsys emailMicrosoft is blocking the Responsys email What do we need to do for avoid this problem? -
About opt-in e deliverability statusHi, topliners. I have some doubts about deliverability and opt-in/out status that I couldn't find answers in the documentation. *Important disclaimer: I'm not trying to …
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Can we trigger a program through a trigger event for all subscribers of a profile list?Can we trigger a program through a trigger event for all subscribers of a profile list?