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Responsys
Discussion List
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New Feature Summary: Oracle Responsys 19BThis guide outlines the information you need to know about new or improved functionality in the 19B Update. All Oracle Responsys updates are conducted without disruption… -
Part of html not visible when trying to edit a templateHi All, I uploaded a html in Email lmessage designer. However, when I try to edit it, some part of the html is not visible. I am using version 19A Has anyone here faced … -
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get current day and month only from Responsys timestamp formatHi, has anyone figured out how to extract from Rseponsys date field a current date. I am trying to query users whose date value in the data object matches todays date, s…
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Forms Trigger Email CampaignsHow do you trigger email campaigns from form submissions? We connected it to a custom event but the custom event is not working. Note that the submissions are coming fro…
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Using an SQL View to select Activated/Deactivated CustomersHi everyone, I would like to set up a program that stores in a PET every user who opted in or opted out. Normally, I would use the two program events Customer Activated …
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How to replace the uploaded file in ResponsysHi everyone, Do you have any idea on how to replace the previously uploaded file from responsys. Ive got the URL link after I publish it but in the future we will update…
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How to configure opt-out for SMS?Hello, I have been struggling to configure opt-out for SMS in interact9 for some time. I saw a process that is working in another instance (interact2) which is: - Create…
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Triggering a Connect Job via an API callHas anyone figured out a way to trigger a Connect Job using either the SOAP or REST APIs? There appear to be some objects related to Connect jobs in the version 2 SOAP w…
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Connect - import schedulingHi, I remember from training that you can scheule an import a maximum of 4 times per day. However, I can also see an option for hourly on screenshots. Can anyone advise …
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How to replace the uploaded file in Responsys?Hi all, Do you have any idea on how to replace the previously uploaded file from responsys. Ive got the URL link after I publish it but in the future we will update the …
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Predictive Analytics for ResponsysHi! I was wondering if there is anyone who can recommend a best of breed B2C Predictive Analytics partner for Responsys? We are looking for something that can help predi…
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Free CX Audience TrainingOracle CX Audience is an audience segmentation tool and customer analytics solution that eliminates the challenges of capturing and analyzing data at scale. It is an ope… -
Folders in ResponsysHi, Does anybody know how to improve the definition of folders in Responsys? After 2 years working, we have a lot of several folders, and the only way of working in the …
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Users Jobs Teams Create Team Q&A for work. A dedicated place to share your team’s knowledge. Do s* * * * Users * * Jobs * * * Teams * * Create Team class="mb0" style="border-bottom-color:rgb(255, 255, 255);border-bottom-style:none;border-left-color:rgb(255, 255, 255…
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Responsys Campaign FailureHello, When running a campaign, every so often (very sporadically), the campaign fails mid-send. The reason code is always the same, it's customer X failed due to REASON…
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Is there a drag and drop functionality for email builder?Resonsys - is there any drag and drop functionality, or pre built email templates for the email builder?
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Create A/B Testing program in ResponsysHi all: I want to create a program to test two campaigns, so we can decide which one is better. In this case, I create an initial filter with the audience I want to send…
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Custom Send Range Intervals in Interactive Dashboard+Hello! Fledgling Responsys user with a hopefully quick question. Our reporting team wants daily automated reports that display emails sent 3 days ago. I thought SQL migh…
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Responsys Subscription CenterHello, Can anyone please share information/documentation/best practices/examples on how to approach the Subscription Center in Responsys, for email and mobile (sms, poss…
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Dynamic link does not workingHi, I have a campaign which is getting its content (images, texts, and links) from a Supplemental Table. When I send a test, the images and texts work fine, but the link…
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Campaign history not being written in Responsys between 2nd and 4th FebruaryHi there, I wanted to check if anyone else experienced the same random issue that we did between 2nd and 4th February where campaign history, as in receipt of a particul…
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Cannot Select SQL view in Scheduled filter or view in Program DesignerHi all, Good Day! Could you please help me with the following. We have created SQL view that is supposed to be the segment that we will be using in our automated program…User_2025-03-07-22-15-32-517 11 views 4 comments 0 points Most recent by User_2025-03-07-22-15-32-517
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Responsys Automated Birthday ProgramHi all, Can you help me with the following We are creating an automated program where in we should send the email on the first day of its birthmonth For example my birth…
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Email skipped when the personalization in the subject line cannot be resolvedHello, I am sending a campaign where my subject line includes the city personalization ( ${ContactList.City}). I have 2 Oracle -Responsys accounts and in one of them whe…
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What's New in the 19A UpdateView What's New in the Responsys 19A Update here: HTML PDF
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Access Free Responsys TrainingYou can access some Responsys courses from Oracle University’s Oracle Marketing Cloud’s learning subscription for FREE using an Oracle account. You just need to log in w…
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Oracle Responsys 19A Fixes and Known IssuesBelow are the fixes and known issues for the Oracle Responsys 19A Update. We frequently update this document, so be sure to check back and get the latest information. Fi… -
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Program timer - 3 days but launch at a different timeI'm creating a program with an email series, but the 2nd and 3rd in the series will launch at different times than the initial email. So the initial view is scheduled at…