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For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
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RPL Personalization with Last Record Update in Supplemental TableHi There, I've designed an E-mail Campaign using RPL and a SQL View as an Audience. My idea is to send an E-mail when my Customer's product is about to end. Therefore I … -
Oracle Responsys 18C Fixes and Known IssuesBelow are the fixes and known issues within the 18C Update. Fixed Issues Issue IDProduct componentDescription27870910, 27957030AFTM APIAfter a failover to the secondary …
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Push Notification in ResponsysHi Team, I just want to know about Responsys Push Notification. To use push notification service, do we need to have push notification service from vendors like google, …
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STO Program setupHi All, We have STO requirement to send Email to all members who have STO timings between Friday to Sunday. So to achieve this requirement we have updated the program. P…
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Google Cloud Platfor as External Server for ResponsysHello everyone! Nowadays we have configured an on-premise External Server in order to Responsys to be able to take/place files from/to that server. Additionally to Respo…
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Search Word in Content LibraryHi, Is there any possibility to search for a specific word in the content library(i.e., in all the files which are saved). I know this is a kind of silly question but wa… -
Has anyone done any integrations Agileone? Looking for some quick tipsHas anyone done any integrations AgileOne? Looking for some quick tips on using Supplemental tables for abandon browse and cart triggered emails. Audience/Filter design …
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Send BlueKai audiences to ResponsysHello everybody, I am now digging into Oracle DMP as we are about to begin a BlueKai-Responsys Integration. I have found plenty documentation and it is mentioned that on…
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iOS badge parameter missing in Push Notifications payloadHi Team, we are in the process of implementing the push notifications from Responsys to our app. We have worked with the app developers, but they have a concern that as … -
New Feature Summary: Oracle Responsys 18CThis guide outlines the information you need to know about new or improved functionality in the 18C update. All Oracle Responsys updates are conducted without disruption…
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How include external CSS file in a form ???When I create a form and I use the directive in the to refer a CSS file, the form doesn't recognize the file (called in absolute way) and I have to copy each styles ins…User_2025-03-07-22-19-53-927 11 views 6 comments 0 points Most recent by User_2025-03-07-22-16-06-785
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Best practices regarding image sizes within emails using ResponseysHello. I am trying to find out information on the best practices regarding image sizes within an email. Anything regarding guidelines around best practices for individua…
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No revenue per 1K email in email analytics dashboardHi, End of last week, we've launched our first campaigns with Responsys. After sent (5 days later) we wanted to have a look at the analytics and noticed that we didn't h…
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Ship Confirmation Tracking LinksWe've had a long running issue with the UPS/USPS tracking links in our shipping confirmation emails that we have not found a feasible solution to. When an order contains…User_2025-03-07-22-16-42-041 11 views 14 comments 0 points Most recent by User_2025-03-07-22-16-42-041
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How to restrict multiple form submissions in Oracle Responsys?Hi Team, I tried using lookup and passing PET / Suppl record field values in form link and fetch the updated field values in the form url in the emails. But when the cus…User_2025-03-07-22-16-11-668 11 views 4 comments 0 points Most recent by User_2025-03-07-22-16-11-668
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Hide the folders based on user rolesHi team, How to hide some folders in Responsys based on the user roles. Thanks, Joe
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Responsys - Mass delete contactsHi team, How to empty my profile list. i want to delete all contacts in my profile list. its around 25k contacts. Thanks, Joe
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Link Tracking for Inserted Footer Document with EMDI'm building a new set of campaigns with EMD- Email Message Designer. For the footer we want to call the document file so it doesn't need to be explicitly coded in each …
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Can I have a connect job that will only add new records to a contact_list table but add all recordsI have a daily feed that will have both new and existing emails captured on site with coupon offers. I want to have the new email added to the contact list and be able t…User_2025-03-07-22-16-35-414 11 views 2 comments 0 points Most recent by User_2025-03-07-22-16-35-414
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Supported file extension for Responsys connect jobHi team, i just want to know the list of supported source file extensions (.csv, .doc, xml) which can be used in Import supplemental table connect job. Thanks, Joe
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Hard and Soft Bounce Reason CodeWhere can we get all the reason codes for Hard and Soft Bounces ? Does Reponsys handle the Hard/Soft Bounce data automatically which means the hard bounced recipients wi…
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Segment Group Not showing in Interactive DashboardsHi Team, I have followed the documentation and created segmentation group. But While try to generate the report via interactive dashboard, unable to see the created segm…
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Custome Form Link in ResponsysI have built a custom form and it states to place this link in the Campaign to link to the form: $formlink(GradedAssignmentsOptOut)$ However, when I place that link (in …
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Low Click RatioHi All, I am using "Responsys" tool. We have receiving the good numbers of "Opens" for campaigns but "Click ratio" is low. Example: There is "1000 Opens" for a campaign …
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Branded domain in ResponsysHi By default it's normal to have responsys.net domain for files used in mails, form, campaign etc. We can setup our own brand domain, like https://mail.brand1.com, but …
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Alphanumeric short code in ResponsysHi! I'm implementing Responsys on a client that will use the BYOA (Bring Your Own Aggregator) to send SMS. In the case of this client there is the possibility of creatin…
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Cant add idea under Dream IT - responsysHi Im trying to add an idea under Dream IT - responsys, but I cant choose the category:
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Personalized subject (feature request)Hi How do we make a feature request, that actually gets to the right Oracle implementation team? I have tried to make a SR, but customization is out of scope of support.…
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Not receiving the OPEN and ClicksHi, We are not receiving OPEN and CLICKS for our campaigns in Responsys. we don't know why it's happening till yesterday we are able to receive the "Open and Click" repo…User_2025-03-07-22-19-55-871 11 views 2 comments 0 points Most recent by User_2025-03-07-22-19-55-871
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Program with Multiple Entries and Updating Data PointsHi, I am trying to create a Program that will allow me to send an e-mail to an individual who is in different courses (so they may get the program multiple times) BUT on…