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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
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Ship Confirmation Tracking LinksWe've had a long running issue with the UPS/USPS tracking links in our shipping confirmation emails that we have not found a feasible solution to. When an order contains…User_2025-03-07-22-16-42-041 11 views 14 comments 0 points Most recent by User_2025-03-07-22-16-42-041 -
How to restrict multiple form submissions in Oracle Responsys?Hi Team, I tried using lookup and passing PET / Suppl record field values in form link and fetch the updated field values in the form url in the emails. But when the cus…User_2025-03-07-22-16-11-668 11 views 4 comments 0 points Most recent by User_2025-03-07-22-16-11-668
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Hide the folders based on user rolesHi team, How to hide some folders in Responsys based on the user roles. Thanks, Joe
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Responsys - Mass delete contactsHi team, How to empty my profile list. i want to delete all contacts in my profile list. its around 25k contacts. Thanks, Joe
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Link Tracking for Inserted Footer Document with EMDI'm building a new set of campaigns with EMD- Email Message Designer. For the footer we want to call the document file so it doesn't need to be explicitly coded in each …
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Can I have a connect job that will only add new records to a contact_list table but add all recordsI have a daily feed that will have both new and existing emails captured on site with coupon offers. I want to have the new email added to the contact list and be able t…User_2025-03-07-22-16-35-414 11 views 2 comments 0 points Most recent by User_2025-03-07-22-16-35-414
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Supported file extension for Responsys connect jobHi team, i just want to know the list of supported source file extensions (.csv, .doc, xml) which can be used in Import supplemental table connect job. Thanks, Joe
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Hard and Soft Bounce Reason CodeWhere can we get all the reason codes for Hard and Soft Bounces ? Does Reponsys handle the Hard/Soft Bounce data automatically which means the hard bounced recipients wi…
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Segment Group Not showing in Interactive DashboardsHi Team, I have followed the documentation and created segmentation group. But While try to generate the report via interactive dashboard, unable to see the created segm…
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Custome Form Link in ResponsysI have built a custom form and it states to place this link in the Campaign to link to the form: $formlink(GradedAssignmentsOptOut)$ However, when I place that link (in …
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Low Click RatioHi All, I am using "Responsys" tool. We have receiving the good numbers of "Opens" for campaigns but "Click ratio" is low. Example: There is "1000 Opens" for a campaign …
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Branded domain in ResponsysHi By default it's normal to have responsys.net domain for files used in mails, form, campaign etc. We can setup our own brand domain, like https://mail.brand1.com, but …
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Alphanumeric short code in ResponsysHi! I'm implementing Responsys on a client that will use the BYOA (Bring Your Own Aggregator) to send SMS. In the case of this client there is the possibility of creatin…
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Cant add idea under Dream IT - responsysHi Im trying to add an idea under Dream IT - responsys, but I cant choose the category:
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Personalized subject (feature request)Hi How do we make a feature request, that actually gets to the right Oracle implementation team? I have tried to make a SR, but customization is out of scope of support.…
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Not receiving the OPEN and ClicksHi, We are not receiving OPEN and CLICKS for our campaigns in Responsys. we don't know why it's happening till yesterday we are able to receive the "Open and Click" repo…User_2025-03-07-22-19-55-871 11 views 2 comments 0 points Most recent by User_2025-03-07-22-19-55-871
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Program with Multiple Entries and Updating Data PointsHi, I am trying to create a Program that will allow me to send an e-mail to an individual who is in different courses (so they may get the program multiple times) BUT on…
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Searching for Throw and Catch event (Programs) documentationWho can help me with documentation concerning Throw event and Catch event in Programs?User_2025-03-07-22-16-13-532 13 views 2 comments 0 points Most recent by User_2025-03-07-22-16-13-532
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Responsys - Personalized AttachmentHello @Amanda Onate-Oracle ! So I am pretty sure I have seen a presentation of a new possibility to have a personalized attachment to an email. Can you confirm that this…
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Responsys EnactmentHi team, What is enactment/enactment value in Responsys. Where we can use that. what is the difference between entry tracking variable and enactment. Thanks, Joe
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How to create "Domain Suppression" in Responsys?Hi All, I Have nearly 15k Domains need to be suppressed from our mailing list. Kindly some one help me with this. Where to Upload? How to Upload? What would be the file …User_2025-03-07-22-19-55-871 1 view 13 comments 0 points Most recent by User_2025-03-07-22-19-55-871
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How to create region in HTML EmailHi team, How to create region in html email. What are the tags i should use to create region in HTML Email. Thanks, Joe
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personalization tokens in dynamic content blocksIs it possible to use personalization tokens in dynamic content blocks? We were trying to pass through the RIID in to a content block and it worked then wouldn't on the …
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How to track the recipients who do not open emails ?We have a requirement to track the recipients who do not open emails. Just want to know whether it is possible using Filter of the list with anyattributes ?
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Push Configuration - Error (Device Registration)Hi community, When I'm configuring a second app, this message error appears: Someone can help me? Thanks a lot!
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launching campaigns via the scheduled filter in a programHi I have a 3 campaign templates that I'm running test on. We are going to launch each the campaigns via a program The goal is to ensure that each filter is equally repr…
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Remove people from program using SQLHello, I'm looking to remove people who are part of a SQL or Supplemental Table from a program. What's the best way to do this? Anyone had any ideas on how to do this?User_2025-03-07-22-16-01-520 1 view 12 comments 0 points Most recent by User_2025-03-07-22-16-01-520
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Dynamically change from addressHello, I'm trying to send out an email which dynamically changes the from address based on different brand. Is this something that's possible to do through Responsys?
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Question: Need of a test envionment?Hi We are running a Responsys instance with 450.000 members - went live 3 month ago. Now we want to make changes and I have a question in connection with that. Am I righ…
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Create Data Integrations Faster and Easier with New Connect User InterfaceThe Connect component of Oracle Responsys allows a data director to import and export a variety of data, such as customer profile or interaction data. Nearly all Oracle …