Featured Content
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
-
Update user Information using Custom event API in ResponsysHi , We have a requirement where we need to use merge rules in the Custom event API. Is there is any possibility ?. We want to Update the user information as well as we … -
Open Time ReportingHello! We are looking to report on WHEN users open an email. Ex. If an email campaign is sent at noon, seeing that 20k people opened in the first hour, tapered off the n…
-
Download Reject RecordsHi all, we have defined several recurring jobs with Interact Connect to upload the contact_list and all the supplemental and PET table we need every day. And every day, …
-
Working with Dates in Oracle Responsys Interactive Dashboards PlusAlmost every marketing campaign performance analysis needs to be sliced by date. This enables you to focus your analysis on a specific time window. Oracle Responsys Inte…
-
Folders for CampaignsHi all: Is there any way of creating folders to clasify the campaigns in Responsys, in the same way that it is used in Content Management? After 1 year working with it, …
-
Responsys user creationHi, I have come across the requirement where the user should be able to run data import connect jobs and not export jobs. If we give data director user role then user wi…
-
-
Preethika Kalyanasundaram-Oracle 1 view 0 comments 0 points Started by Preethika Kalyanasundaram-Oracle
-
Exporting Email AddressesI am trying to export just email address, however when I run the connect job to export a list it exports all the data fields. How do I do this so that its just email add… -
Change Subject Line Dynamically Based on API CallHi, We are looking to change a subject dynamically based on info coming through and API call. This data only comes through the API and is not stored in a table. How can …
-
Preview campaign errorHi all: I am getting the following error when trying to preview a campaign. Any idea? Email Message preview failed because email message contains RPL syntax error, detai…
-
Problem with diacritics in emails sent via REST API (inconsistent behaviour)Since a few days, the behaviour of sending an email that contains special characters (like éàêãç) via API does not work consistently : According to our tests, nearly 50%…
-
String_splitDoes anyone know whether Responsys SQL supports STRING_SPLIT function? I am getting the following error: Error: java.sql.SQLSyntaxErrorException: ORA-00905: missing keyw…
-
Re-subscribe after previous unsubscribeIs there anything built into Responsys that will allow for us to create a target/audience based on someone previously subscribed who had unsubscribed and have re-subscri…
-
Browse Abandon: Rapid Retargeter VS Adobe OmnitureWe are looking to implement a browse abandonment email. Currently we have Adobe Omniture data feeding into Responsys containing browse details including item details, et…
-
Register for Mobile Application (aka Push) Implementation TrainingHurry up and register! This training reviews the critical steps to integrate the Responsys Mobile App SDK with a mobile app in order to use the Oracle Responsys UI to se… -
External XML content for personalizationWe are working with parsing XML from external site to feed emails with real-time news articles. Working with XML is very new to us and so far we only managed to list the…User_2025-03-07-22-17-09-889 21 views 4 comments 0 points Most recent by User_2025-03-07-22-17-09-889
-
Campaign IDIs there a way I can take a campaign ID and search for it within responsys in order to find out what Campaign Name is tied to that campaign ID? Thanks! KrisUser_2025-03-07-22-18-57-993 21 views 2 comments 0 points Most recent by User_2025-03-07-22-18-57-993
-
None expiring password for API accountGood morning Is there a way to allow a third party provider with API access with password only authentication to have the password set to not expire? The account can't u…
-
Email Message preview failed because of template execution runtime errorHi, when preview a campaign I get this error: Email Message preview failed because of template execution runtime error, detailed error: The only legal comparisons are be…
-
Recording Button Clicks within Table in ResponsysHi, I am trying to send out a newsletter that will have 2 buttons on it. One saying yes and one saying no. Is there a way of storing a value within a table in Responsys …
-
18B Training VideosTopicRecordingCampaign and Content EnhancementsVideo PlaybackContent WidgetsVideo PlaybackMobile App EnhancementsVideo PlaybackSMS EnhancementsVideo Playback
-
Oracle Responsys 18B Fixes and Known IssuesBelow are the fixes and known issues within the 18B Update. Fixed Issues Issue IDProduct Description27616023Audiences > Manage AudienceOn the Manage Audience page, the c… -
iPhone native client: preheader issue since iOS 11.3 updateHi guys, a colleague reported issues w. the preheader not being displayed properly anymore on his iPhone since he updated to iOS 11.3. Instead of text, part of the open …
-
Visual list of campaigns that have been sentI'm looking to view (within Responsys) a list of all email campaigns that have been sent. Ideally this would be populated in the 'Calendar' in Responsys, but this only s…User_2025-03-07-22-18-31-528 11 views 2 comments 0 points Most recent by User_2025-03-07-22-18-31-528
-
New users in ResponsysHi all, A customer acquired additional users. where they can see these new users in Responsys? I need to confirm that I have those additional users in Responsys. Thanks!
-
Is it possible to attach personalized documents to Email campaigns in Responsys?Hi @Amanda Onate-Oracle To date there is a feature to attach documents for an email campaign, however this attachment cannot be personalized. Till now, the known workaro…
-
Multi-Brand Management Available for Existing AccountsHello @Amanda Onate-Oracle According to document, there is a feature named "Multi-Brand Management", is this feature meant to handle multiple sub domains for a single ac…
-
Target Birthday automation programHi guys, I'm planning to launch my first Birthday program but I've got some interrogations regarding how I'll identify my target. In my database I've got one field for t…
-
Allowing access for other users to edit reports made in interactive dashboards?Hey again! I have made some custom reports the whole team uses but they are unable to edit the reports. Is there a way to allow access for them to have editing rights? T…