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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
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when CED export file is zero KB then such file should not get created.HI Experts, when CED export file is zero KB then such file should not get created. Doesn't make any sense exporting zero KB file. Regards, Gajendra
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Auto Response for Reply-to addressHi, We want to send an auto response email to the members when reply-to the campaign. Does anybody know how this can be set up in Repsonsys ? Regards, Ganesh -
What's New in the 18A UpdateView What's New in the Responsys 18A Update here: HTML PDF
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Responsys - removing a proof list from a campaign?Hi all! I see that I can switch out the proof list on a campaign, but can't remove it altogether. Truly hoping there's a way to do this! Thanks in advance, Ashleigh
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New Training for Responsys Mobile App (Push) ImplementationNew training is available for mobile app developers working on Responsys Push implementation projects that require the critical steps to integrate the Responsys Mobile A…Gretchen Bulan-Snr Marketing Mgr-Oracle 1 view 0 comments 0 points Started by Gretchen Bulan-Snr Marketing Mgr-Oracle -
Reporting for throttled campaign: how to show hourly performanceWhen using the throttle option in a campaign, I can't seem to find a way in analytics to report on how each hourly launch performed to compare which times during the day…
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Repository for Guides?I am searching for the updated CED Guide and am having trouble finding it here. Where is the best place to find updated documents like these? Thanks!
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Does Social channel still available?Hi All, We are exploring the social campaigns from Responsys. we have SRM licences and it is already integrated with our Responsys account. But we could only find the us…
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Best Practices for Managing Replies to a FROM AddressChallenge: Trying to solve for customers who save a FROM address for a specific sales rep contact and then later messaging that contact thinking they are emailing them d…
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UI Upload on PET Table fails with reason SKIPPED AS NOT IN THE LISTHello all, I am uploading a CSV file from Responses UI upload in order to create a PET. Although my matching field exists both on the Contacts Table and the CSV, the con…
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I am wondering if it is possible to set up customized footer for specific campaignHello. I am wondering if it is possible to set up customized footer for specific campaign, not for all the campaign using the same language set.
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What does it mean by Email_Format_="Unknown"What does it mean by Email_Format_="Unknown"
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Responsys Mobile Application (aka Push) Implementation TrainingThis training will review the necessary steps to integrate the Responsys Mobile App SDK with a mobile app in order to use the Responsys UI to send push notifications out… -
Link name in analytics tracking via RPLLooking for how to pass the link name from the HTML ie. ${clickthrough('mylink')} into the external tracking params so that I can set utm_content=${linkname}. I haven't …
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18A Update Readiness Content18A Update Dates * I2: February 21 through 25, 2018 * I5: March 7 through 11, 2018 * I8: March 10 through 11, 2018 The update roll out will not require any downtime for …
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Historical Contact Event DataHi all, I'm wondering if it's possible to request a one-time historical contact events data dump into SFTP of the past 60 days. The connect job allows me to only export …
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Using include with an API triggered campaignHi everyone, Is it possible to use an include in a template/campaign when triggering with an API call? If so, what would be the best practice? I'm looking to set this up…User_2025-03-07-22-18-08-840 11 views 4 comments 0 points Most recent by User_2025-03-28-19-40-16-284
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Tracking pixel on thank you page for ALL email campaigns?Hey. I wonder if it is need to have tracking pixels for all email campaigns on your thank-you-page or if one is enough? I mean, if i have one product with one landingpag…User_2025-03-07-22-15-42-430 11 views 12 comments 0 points Most recent by User_2025-03-28-19-40-16-284
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one click unsubscribeI would like to ask you if you have any materials about one click unsubscribe? By one-click unsubscribe I mean process, where users click on the „unsubscribe“ link in th…
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Anyone used Responsys Soap API using JAX-WSHi, Anyone used Responsys Soap API using JAX-WS. Currently using JAX-RPC to generate the stub and working good. Now moving to JAX-WS and facing some issue with the sette…
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How to track Create/Rejected records in responsys happing via external callWe are getting request from external system let say we are creating marketing profiles do we have any inbuilt solution to track profiles created/rejected per API calls w…
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'App Channel List' in Responsys with 'No records'Hello all, I am trying to create an 'App Channel List' in Responsys. However, the 'App Channel List' created by me do not have any record in it. Also, when I open the 'l…
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Is it possible to update a field in a Pet Table from a form submission in ResponsysIs it possible to update a field in a Pet Table from a form submission in Responsys? It appears from what I see from the form wizzard that you can do the contact table a…
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concat lookuprecords within a lookuprecords on a different data sheetI have been doing this manually changing the lookuprecords field within a data sheet. I'm wondering if it is possible to do a lookup within a lookup? e.g. I currently us…
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RRT events for new website visitorsHi There, We are implementing RRT events on our website, all the events are working as expected. But in order to send any event email, the member should be part of the p…
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Underscore character in Interactive DashboardsHi everyone, I would like to select some specific campaigns for my Interactive Dashboard report - as an example, all that contain the following characters in their name:…
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Need information on GDPRHi There, As we all know, the new GDPR rules are going to be implemented across EU member states from may 2018. There are few posts saying, the OMC is ready for the GDPR…