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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
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Recorded Webinar-How Haymarket Media Turned Fragmented Data into Personalized Experiences with UnityJoin Haymarket Media and Oracle Digital Experience (ODX) for a behind-the-scenes look at how they partnered to unify 30+ brands and disconnected data systems—fueling sma… -
Responsys API Payload EncryptionSummary: We need to encrypt the API payload of Request and Response using public-private key pair. Request Payload: Should be encrypted using Responsys’s public key, ens… -
Responsys Public Certificate ExpirySummary: We are in the process of configuring an API authentication with certificate. Please help us to understand the the method of identifying the expiry date of the R…
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Responsys Mobile UI FriendlySummary: The marketing users require the Ui - to be mobile friendly. Is there a version available for it Content (please ensure you mask any confidential information): V…
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How many number of dynamic personalization content can use in one EDM campaignHi There, For one of our EDM campaign we are planning to use more than 7 dynamic personalization content for target audience of approximately 100K. If we use more person…
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As per the 25B release If we enable Carousel Push Notifications features what is the impactHi There, As per the 25B release If we enable Carousel Push Notifications features what is the impact on our account existing feature in push campaigns or any other impa…
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Oracle CX Mobile SDK support of 16 KB memory page size for 64-bit Android appsSummary: Google Play now requires all 64-bit Android apps to support a 16 KB memory page size starting November 1, 2025. Can you please confirm that Oracle CX Mobile SDK…
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Creating Segment Group RulesIs it possible to create a segment group rule in Responsys that checks if a records Birthdate is less than 18 years in the past? I'm basically trying to create an under …
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Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences [July 24]Join us to discover how eCommerce journeys are being re-imagined - reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore ho… -
How auto unpublish feature worksHi There, We wanted to know how auto unpublish feature works in the program for specific date Ex:- If we setup a program to run on 30th at 10:00 AM and also auto unpubli…
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In Responsys programs What "Test" Tab will do and how it worksHi There, In Responsys programs What "Test" Tab will do and how it works. Please give us any user guide on how to use What is the purpose of "Test" tab and how to use it…
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Recurring Password Expiry for Web Service UsersHi, is it possible to set a recurring expiration date for the password of only certain specific accounts, such as technical web service accounts? Thank you very much in …
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How to upload new address for an employee?Summary: Newer to Oracle. What is the simplest method for uploading a different address for either active or not active employees? Content (please ensure you mask any co…
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Not able to view any records in interactive dashboard for Auto Open column when we select Sent dateHi There, In the interactive dashboard we are not able to see any record counts under auto open when we select Sent date. But when we select Event date we are able to se…
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In app link tracking : - redirect to browser-ResponsysCurrently upon clicking the in-app, user is being redirected to browser and then redirected back to mobile application. We came to know that is happening because of clic…
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Power Hour Webinar: A Deep Dive into Responsys Gen AI Features [July 2025]A Deep Dive into Responsys Gen AI Features Join us for a brief overview of the best practices, trends and strategic insight across the various Responsys GenAI features, …
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"Out of memory" errors using Responsys "Manage Hosted Content"Summary: I keep getting Error code: Out of Memory when my team or I try to use Manage Hosted Content. Content (please ensure you mask any confidential information): I'm …
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Responsys Link Category limit?Our Cloud instance currently has 19 Link Categories and we need more. Is 19 a hard cap? Could we "fit" more by shortening the names of existing Link Categories? Thanks i…
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PurchaseOrderEmailSubjectLayoutSummary After changing the PurchaseOrderEmailSubjectLayout layout, replace the original layout when sending the email, the included information is not available when sen…
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Push inbox campaign(Message center) limit per customerSummary: 1) Assuming in last 30 days there are 100 message center campaigns with overlapping start date & end date to the same customers How many message center campaign…
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Data is not being passed between the app and ResponsysSummary: It appears that data is not being passed between the app and Responsys, which means that opt outs are not being logged. Our investigation suggests that this is …
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Product Notice: Mandatory Re-Authorization of Facebook Lead Ads (FBLA) Integration [May 20, 2025]Overview Oracle Responsys will rotate the OAuth credentials that secure the Facebook Lead Ads (FBLA) Integration during the May 2025 Update. All customers who have FBLA … -
Power Hour Webinar: Mobile Messaging Mastery - Winning Customers with Push & WhatsApp [June 2025]Mobile Messaging Mastery Unlock the power of Responsys Push and WhatsApp to turn mobile moments into revenue—reach customers where they are, when it matters most, with m…
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Power Hour Webinar: Mastering Responsys APIs [June 5]Mastering Responsys APIs In this Power Hour, you'll get an overview of our Responsys API capabilities to better understand when to use them, how to test them, asynchrono…
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Power Hour - Web Push: Drive Instant Engagement with App-Free Web Messaging [May 22]Web Push: Drive Instant Engagement with App-Free Web Messaging Join to learn more about Oracle Responsys Web Push: real-time, opt-in messaging that can deliver time-sens…
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The Complete Guide to Customer Data Platforms SeriesThe term CDP is tossed around a lot nowadays, but we find that marketers are hungry to learn more about CDPs (customer data platforms), and make sense of how they are be…
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Oracle Responsys - 25B Release Overview [May - June 2025]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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Seeking your Input for OCW 2025- CX Keynote and Theater SessionsWe want your input ! Planning is underway for Oracle Cloud World 2025 October 13—16, 2025 in Las Vegas. For our CX Keynote and Theater Sessions- we want to hear your sug…Graham McInnes, OPM Team-Oracle 1 view 0 comments 0 points Most recent by Graham McInnes, OPM Team-Oracle -
Using The API to Retrieve SQL View ResultsI am looking to use the API to query the results of an SQL view. When I call the following endpoint, I get an error as a response. Should I be using a different endpoint…
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What Are the Send Priority Rules in Oracle Responsys?If a recipient qualifies for two emails sent simultaneously (same date and time), and both with the condition "were not sent any campaigns in the last 7 days", which ema…