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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
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Where to find the most current Mobile App Channel Configuration GuideThe latest Mobile App Channel Configuration Guide is available here: Mobile App Channel Configuration Guide for 18C. Please note that the Mobile App Channel Configuratio… -
Date Validation for Relative Date Range SettingHi, A few of our reports apply the relative date range setting to pull performance results for campaigns that have launched in the last 7 days (see screen shot below). A…
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RPL and EMD #dataIs it possible to assign #data without connecting to the main contact list using RPL? We have a supplemental table and in Classic Campaigns, we would assign Defaults & V…User_2025-03-07-22-19-40-581 14 views 2 comments 0 points Most recent by User_2025-03-07-22-19-40-581
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RPL and EMD Content RegionsIs it possible to put content regions in the section of an email? Since a and a is not appropriate in the section, I haven't been able to figure out how to use the c…User_2025-03-07-22-19-40-581 14 views 4 comments 0 points Most recent by User_2025-03-07-22-19-40-581
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6.33 August 2017 Release Training VideosBelow are the training decks and videos for the features included in the Oracle Responsys 6.33 August 2017 release. Check back often and bookmark this page - we'll be ad…
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facebookshare method (rpl)I am unable to see the title, summary, image or url. was this feature deprecated at facebook?User_2025-03-07-22-14-59-044 12 views 1 comment 0 points Most recent by User_2025-03-07-22-14-59-044
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Hide Mobile-Specific Content On Desktop In Email Design?First post here, so forgive me if this isn't in any proper format I'm looking to create an email that shows/does not show a linked button image depending on whether or n…User_2025-03-07-22-15-44-788 27 views 2 comments 0 points Most recent by User_2025-03-07-22-20-12-511
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Campaign Performance ReportIs it possible to have Marketing Program (different from Program) show in a column of the Campaign Performance report? In our transition from Insights to ID, we seem to …
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Encoding email address in URL form submissionHi all, I need to encode an email address in a URL that is calling a Responsys hosted form directly (i.e. the link table is using the form's URL and _ri_ ID to submit da…User_2025-03-07-22-19-12-531 4 views 4 comments 0 points Most recent by User_2025-03-07-22-14-25-994
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Error when clicking a link "Either the offer you clicked on has expired, or we are no longer acceptiHello, We have an email that we've been sending without issues for over a month now. We were recently notified that when you click any link in the email, no matter what …
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Alternative Uses for Retargeting Events and DataRapid Retargeter was designed to address common remarketing use cases, such as Browse Abandonment and Cart Abandonment. But with some creativity, it can be used for othe…
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Preventing Browse Abandon Email After Customer Post Product ReviewScenario As a marketer, you want to trigger a Product Review email after a customer has made a purchase that encourages them to post a review of the product on the produ…
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RSVP Error occured while processing your responseHello everyone, I would like to ask the issue regarding this one? Sometimes when I submitted the form I redirected to this page instead of the confirmation page. The thi…
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Is there anyway to host an HTML file through Manage content and provide a link to view itHello I have a dummy html landing page but because it is only a testing phase we only want to show the link to external to view it and not creating a form for this. Is t…
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Rapid Retargeter Configurations GuideThe following guide provides an overview of the Rapid Retargeter Configurations page, the settings that are available, and recommendations on how to effectively configur…
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How to Build an API Triggered Campaign with a 1-to-Many PET tableHi There - We're in the works of migrating one of our API triggered emails to this new version of Responsys. When someone books a reservation on our website, a confirmat…User_2025-03-07-22-15-21-204 3 views 2 comments 0 points Most recent by User_2025-03-07-22-18-46-920
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How to build a dynamic content rule for country value of null?Greetings! I'm currently trying to build an email in the new Email Message Designer (EMD) and am having trouble with the dynamic content rules. Basically, I want a porti…User_2025-03-07-22-14-49-823 3 views 9 comments 0 points Most recent by User_2025-03-07-22-19-12-531
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Interactive Dashboards - Campaign Sent TimeGood day, Does anyone know if there's a way to view campaign sent time in Interactive Dashboards? I was hoping the option would be in the right-click "Include column" me…User_2025-03-07-22-16-29-724 4 views 5 comments 0 points Most recent by User_2025-03-28-20-02-37-925
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SMS scenario to interact with customers - need help!Here's what I'm trying to solve (maybe I've got a mid-week block going on): We have people coming to our site that drive beautiful, classic, custom vehicles. Our social …User_2025-03-28-20-02-37-925 6 views 2 comments 0 points Most recent by User_2025-03-28-20-02-37-925
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Oracle Responsys Product Briefing Series - July 2017July 2017 Join us for the introductory Product Series for Oracle Responsys! This series will feature sessions on some of our latest features, best practices, and feature…
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Oracle Responsys Product BriefingsJoin us for the introductory Product Series for Oracle Responsys! This series will feature sessions on some of our latest features, best practices, and features we are w…
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View Sent Campaign Audience RecordsHi, When viewing recipient records of a sent campaign, it's limited to 500 read-only records. I would like to be able to view and export all of the records for a particu…User_2025-03-07-22-18-08-840 2 views 2 comments 0 points Most recent by User_2025-03-07-22-18-08-840
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Responsys Integration with Oracle Sales CloudDear All, I would like to get some information regarding Responsys Integration with Oracle Sales Cloud. Appreciate if anyone can share some relevant documents on the sam… -
Migrating Campaigns to Message Designer in Responsys - Part 4This was a presentation that was done at MCX this year. Link to the WEBEX recording of this presentation. (skip to 1:31) http://ilearning.oracle.com/ilearn/en/learner/js… -
Unable to pull in values from second sup tableHi all, I'm unable to pull in data from fields within a second supplemental table - and the data is not even showing in the data output section of the campaign preview. …
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Responsys Program: GET DATA feature documentationHello Insiders, I'm currently working with a team using Responsys that has a SQL view setup to see the overlap between 2 lists. One list is a "lead" or prospects, and on…
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Link LengthHello! As Gmail likes to clip messages at 102kb, is there a way for us to shorten the URLs for the links? We have some links that are 850+ characters in length. Those th…
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RPL issues with custom unsubscribe linkHello, We are in the process of transitioning over to the Email Message Designer and are having an issue converting our custom unsubscribe link over to RPL. We are unabl…
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Interactive Dashboards Plus: Changing the Bones of the ReportThis is the second half of the final post I'll be making this month on Interactive Dashboards and Interactive Dashboards Plus. I know that it's important for your teams …