CX Sales and Fusion Service COVID-19 Case Study
Discussion List
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Markie Awards- We want to put YOU in the spotlight- Nominate now!This year marks the 16th year Oracle will celebrate customer experience (CX), innovation, and excellence in advertising, marketing, sales, service, and e-commerce.It’s a…
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A message from the Oracle Product Development CX CoE TeamSummary A message from the Oracle Product Development CX CoE TeamContent Our whole team, and the entire Oracle Family are focused on doing what we can to support your en…
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Information About Service Request Queue AssignmentContent Refer the following helpful links if you want to configure queue assignment for the COVID19 support service requests shown in the case study. Create a Queue http…