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Sales
Discussion List
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Unable to update Product, Quantity or Sales Price when Deal id Pending ApprovalSummary Unable to update Product, Quantity or Sales Price when Deal id Pending ApprovalContent Unable to update Product, Quantity or Sales Price when Deal id Pending App…User_2025-02-04-17-55-30-920 24 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle -
Party Hierarchy Tree Creation/Update via WebservicesContent Can somebody point me to information for Party Hierarchy Tree creation/update via SOAP/REST API, or some blog spot with some sample payloads. I was trying out th…Shivakumar Ayyanagowdar-Oracle 62 views 4 comments 0 points Most recent by Shivakumar Ayyanagowdar-Oracle -
Contact update event is not raised for customer mergeSummary Contact update event is not raised for customer mergeContent Here is my test case, I have 2 contacts (A, B). Created a resolution request with A and B, and selec… -
expected duration of the project on opportunity screenSummary project duration on opportunityContent Hi, Is there any way to capture expected duration of the project on the opportunity page. we would like to capture expecte… -
carrying over activities from leads to opportunitiesSummary carrying over activities from leads to opportunitiesContent Hi, Is there any way to carry over activities created on leads to opportunity, when a lead is convert… -
Groovy to create HouseholdSummary Groovy to Create HouseholdContent Hi, Anyone has sample groovy script to create Household? Thanks, Adam Version 20A -
Table Name for CDM > HierarchiesSummary What is/are the table/s I can use to export the columns under CDM > Hierarchies?Content Hi Guys, Can someone help me identify the table/s that I can use to expor… -
Account HierarchySummary Account HierarchyContent Account Hierarchy uses type hierarchy type/tree structure 'HZ_CUSTOMER_HIERARCHY'. Is it possible to update Account Hierarchy to use a c… -
Complete list of standard fields on CX Sales & B2B ServiceSummary How to find the complete list of standard fields on CX Sales & B2B Service without going into Application Composer and copy-paste for each object.Content Hi, I a… -
Customer Data Management - Oracle Customer Experience Cloud (Oracle CX Cloud)Summary Oracle Customer Experience Cloud (Oracle CX Cloud) suggestionsContent What things should be avoided or given caution to with regards to Oracle Customer Experienc…User_2025-02-07-07-51-30-880 32 views 4 comments 0 points Most recent by User_2025-02-07-07-51-30-880 -
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CONFIGURE GROUP, ORGANIZATION, AND PERSON WORK AREAS IN APPLICATION COMPOSERSummary CONFIGURE GROUP, ORGANIZATION, AND PERSON WORK AREAS IN APPLICATION COMPOSERContent On 20A, there is a new feature - New Customer Data Management deployments all… -
Export managementSummary re-use of existing mappings and filtersContent Hello everyone, In Oracle Engagement Cloud, using the old tool of "Schedule Export Processes" we could rerun the s… -
Party Usage ImportSummary Party Usage ImportContent I am trying to add a new usage 'External Legal Entity' to existing Accounts. Anyone tried it before? Version 19D -
Make report tables horizontalSummary Need to make report table view HorizontalContent Currently CRM is having table reports in vertical. But we need to make reports horizontal. (table columns to row… -
CX Cloud Mobile - Sales territories objectSummary Is it in the work path to add sales territories on CX Cloud mobile application?Content Hello everybody, We've customized some of our business objects with sales … -
SalesProfileStatus field on Accounts/ContactsContent Hi , Can I use the standard field - 'SalesProfileStatus' available on both Contacts /Accounts , to tag them as Active or Inactive ? I assume this can be edited f… -
Primary Customer Number on ContactContent Hi , Similar to PrimaryCustomerName1 field on the Application composer , is there a standard field to expose Primary Customer Number i.e Account Number] on conta… -
Update Event is not triggered for custom objectSummary Update Event is not triggered for custom objectContent I set the profile option ZCA_PUBLIC_BUSINESS_EVENTS to Yes on site level and we don't have any values on u… -
Accounts and Contacts VisibilityContent Hi All, I am new to Sales Cloud and trying to understand how the record visibilty works in engagement cloud. * Can all the Accounts and Contacts be accessed by t… -
Fetching Account Details on LeadSummary I want to fetch Account details on lead when existing account is selectedContent Hi , I just want to fetch few fields from account record to Sales Lead detail pa… -
Record Set Filter for Custom Objects on CX Cloud Mobile Saved SearchesContent Hi Everyone, I'm trying to configure saved searches for custom objects within CX Cloud Mobile, but am not seeing the option to add a record set filter as an opti… -
Has anyone tried account merge in OSC 19D?Summary account merge - how to select master recordContent Hi, I am trying to merge 2 accounts and not able to select master record. There is survivor setup, which I hav… -
Action with JSON code to endpoint for external consumptionContent Hello everybody, I have a new requirement were I need to figure out how to create an Action (function code) from an Opportunity to include Opty field values--to … -
FIC: The revert process does not generate logSummary Generate log for revert processContent When a revert process is executed, a log is not generated with the summary of the events processed and the type of each of… -
Deep Link to Desktop UISummary Deep Link to Desktop UI - CDM HierarchyContent There are several objects (e.g. Account, Contact) which we can open the Desktop UI with deep link. I wonder if any… -
test only --Cllou Customer ConnectSummary testing onlyContent please ignore this testing post. -
Will Import Management replace Financial FBDI importsSummary Currently, Import Management for sales/engagement cloud is replacing FBDI. Will it replace FBDI import in FinancialContent The documentation on Import Management… -
Change Server name in Sales Cloud for Outlook Add-inSummary How do I change the Server details in the Sales Cloud for Outlook Add-inContent Our TEST cloud application was moved to another data center. The new instance was… -
How to call ESS job from OIC?Summary we'd like to call esswebservice?WSDL in OIC to submit ESS jobContent OOTB, Oracle provides https://pod/ess/esswebservice?WSDL to create ESS job. Because this WS …