To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Sales
Discussion List
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Resource OrganizationSummary Resource OrganizationContent Hi all, Is it possible to create the following organization chart with the different Organizations shows the figure? I refer to the … -
Sales Campaign - VisibilityContent Hi Experts, I am trying to explore the Sales Campaign functionality. I did the following steps 1. Created Users with Roles Sales Manager / Sales Representative 2… -
User's SkillSummary User's SkillContent Hi all, When a new internal employee user is created as a Sales Representative, is there an OOTB way to store the employee's SKILL? That is, …
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Visibility and access to the ContactSummary Visibility and access to the ContactContent Hi all, I have this business requirement and I need your advice: Currently all Contacts created by any role, are visi…
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Account & Contact Objects - Second Email and Second PhoneSummary Ability to end more than one email address and a secnod phone number for a contact and accountContent On migration of data from MS Dynamics and Salesforce CRMS i…User_2025-02-04-04-54-48-128 61 views 2 comments 0 points Most recent by User_2025-02-04-04-54-48-128 -
Icon not visibleContent Hi, I tried to enable the Sales Campaign. I have done the following steps. 1. Enable the Sales Campaign in the offerings 2. Create Sandbox 3. Enable it in Struct…
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Standard field lengthContent Hi, Where we can find the standard fields length (like Account.Name, Contact.First Name)? Kindly share the document if we have any. It will help us to define the…
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Sales Campaigns and CampaignsContent Hi Community Members, Could someone explain me the difference between sales campaign and campaign? I can these 2 objects in app composer and SUI. When one should… -
Custom report from Audit tableSummary CDM audit tableContent customer wants to see changes on Contact and Account in SUI. Anyone created custom reports based on audit tables (e.g. hz_organization_pro… -
CDM PII encryption/decryption from legacy CISSummary do we support encryption/decryption (e.g. AES, MD5)?Content Hi, Customer has their own on-prem CIS system. We will import their contact data (e.g. first name, la…
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Executive dashboard using Sales Page or OBIEE interactive dashboard?Summary What would be the benefit of using the BI dashboard?Content Hi, We want to create an executive dashboard, and can either do it in the OEC application dashboards/…User_2025-02-04-10-37-00-332 35 views 2 comments 0 points Most recent by User_2025-02-04-10-37-00-332
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Lead Assessment conditional parameterContent Hi, Can we make the lead assessment parameter is required based on another parameter. Ex: If the value of the first question is Yes, then the second question sho…
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Fusion Integration (CRM & Finance)Content Hi, We have GSI environment where our customer have the license of OEC, SCM and Finance (All are in same accessible through same URL) and we have ICS. We have to…
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Displaying all contactsSummary Displaying all contactsContent Hello all, Is there a way that when accessing the Contacts screen we can view all contact records? Thank you,
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CX Heroes for Modern CX 2019 is Live!Content Greetings Oracle Sales customers! To help you make the most of Modern Customer Experience and recognize you for your success and expertise, we are pleased to ann… -
CX – Oracle Engagement Cloud: Change in Enhancement Request Process for Engagement Cloud Customers,Content Submit your questions for the CX – Oracle Engagement Cloud: Change in Enhancement Request Process for Engagement Cloud Customers session to have them answered du… -
Transposing Configuration XML files from SandboxSummary Transposing Configuration XML files from SandboxContent Hi, Good day. Is there a way to transpose the sandbox configuration xml files into a more comprehensive r… -
Sales Cloud Swyx CTI ConnectionSummary How to connect Swyx CTI with Oracle Sales CloudContent Dear community, is there a good tutorial on how to connect sales cloud to a swyx CTI? The use case will be… -
Mobile - # of Opportunities Constraint?Summary Mobile - Is there a limit to number of opportunities listed in mobile?Content Would like to know if there is a constraint or configuration controlling the number…
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ICS Instance CreationContent Hi, This might be the wrong forum. I could not create new post in Integration forum. Our customer purchased ICS (ICS for SaaS edition). How many ICS instances we…
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View External DataContent Hi, Can we just view the external data in Account/Contact 360 instead of storing it in OEC? Same like VBC/EBC in Siebel and Addin in OSvC. Thanks, Mohan Version …
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Cloud & Traditional AccountContent Hi, What is the difference between Cloud and Traditional Account in cloud.oracle.com? Traditional Account is used for monitoring the services which customer purc…
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Enabling OfferingsContent Hi, What is the best practice we need to follow to enable the offerings? Can we enable all the offerings which is available in the Test instance in order to vali…
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Can "Manage Users" be customized?Summary I'd like to create a custom field for Employee NumberContent Can the "Manage Users and Roles" screen be customized? I'd like to add an "Employee Number", but the…
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Width of landing pageContent Hi, As there are more columns please let me know how to increase the width of the landing page. Thanks -
convert days into month and convert week into monthSummary convert days into month and convert week into monthContent Hello, I need to convert days into month and convert week into month in groovy. Version 18CCode Snippe… -
Customize Email TemplateContent Hi, From the custom parallel approval BPM project I receive email with the details which are not required how to remove them. Attached the screenshot Also please…
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B2B and B2C contactSummary Same contact as B2B contact and B2C customerContent I have come across a scenario where, a contact can be a B2C customer as well as B2B Account's contact. I woul… -
Welcome EmailContent Hi,When the customer purchase OEC and SCM Cloud, how the customer will receive the instance details. are they going to receive welcome email contains instance UR…
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Action is read only during selection on pagesSummary I need action which can create record and save it without user intervention, that option is present in OSC but when I create action and try to expose on Page its…User_2025-02-04-17-55-30-920 43 views 8 comments 0 points Most recent by Mihaela Anghel-Support-Oracle