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Sales
Discussion List
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Data Import - Customer Profile not in List of Supported EntitySummary Data Import to load customers no option for the customer profile to be loaded from the templateContent Using Data Import to load customers for Open AR invoice lo… -
Sales LightboxSummary How to share a document as public in lightboxContent i'm trying to share a document as public document in sales lightbox but there is no option. Version 18c -
18C Campaign Object Not Found After UpgradeSummary Customer has upgraded to 18C but I do not see the Campaign object or subtabs to exposeContent Hello, I'm trying to expose the campaign object and subtabs for a c…
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Entity relationship diagrams (ERDs) for standard OSC objectsSummary Entity relationship diagrams (ERDs) for standard OSC objectsContent Hi all Is it possible to get/obtain the entity relationship diagram for standard OSC objects … -
Search on Business UnitSummary How can I make Business Unit available in advanced searchContent How can I make Business Unit available in advanced search on my leads so that employees can add …
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CX – Oracle Engagement Cloud Partner Relationship Management Overview, 6 December 2018, 10 a.m PT -Content Submit your questions for the CX – Oracle Engagement Cloud Partner Relationship Management Overview session to have them answered during the live event. Post you… -
CX – Oracle Engagement Cloud Sales Performance Management Overview,Content Submit your questions for the CX – Oracle Engagement Cloud Sales Performance Management Overview session to have them answered during the live event. Post your q…
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Post-salesSummary Post-salesContent Hi all, What is the practice recommended to manage an post-sales service in OSC (integrated with CPQ)? Is it managed by Assets or Contracts? Or…
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filter account contactsContent Hi All, Could anyone help me to understand how to filter out contacts which are related to accounts. I have one custom dcl pointing to contacts. Now I want to fi… -
Advice about implementation with subscription modelContent We have a client whose business model is based on B2C subscriptions. Which entity should be used for them? Some ideas we have: - An account holding subscription …
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Dynamic Address FormatSummary Is it possible to have 2 different Address format for a country?Content Example: Thailand has two address formats (Structured and Non-structured). User should ha…
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Obtaining the additional Address attributes via script.Content Does anyone know how to get the values for the additional attributes of the Address ? AddrElementAttribute1 AddrElementAttribute2 AddrElementAttribute3 AddrEleme…
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How make Highlight Region hidden by defualtContent Anyone can help making the Highlight Region in Service Request or any Edit/Detail page hidden by default?
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Mashup + Google Maps URL = Not displayingContent Anyone has an idea why Google is not connecting? * Created Mashup content Added Mash up in the page layout Returned a simple string to test GoogleMaps Page was n…
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CX – Oracle Engagement Cloud 18C Mobile Updates (Sales and Service), 29 November 2018, 10 a.m.PT - SContent Submit your questions for the CX – Oracle Engagement Cloud 18C Mobile Updates (Sales and Service) session to have them answered during the live event. Post your …
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User Accounts - Audit/Track metricsSummary User Accounts - Audit/Track metricsContent Hi all, I want to know if I can to track and monitor the following in OSC about Users Accounts: * Add, Delete, Lock Ac…
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List of All Pre-Defined (outof the box) Roles with descriptionContent Anyone knows how to extract all the available roles in OEC? or has a documentation of all the pre-defined(out of the box) roles in OEC?
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Read File Contents From Attached FileSummary Read File Contents From Attachments in GroovyContent Hi Team, We are trying to read the File contents from attachments of Custom object. We are using following t…
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Test 5Summary Test 5Content Test -
Customer Survey - Approvals Configuration TerminologyContent Hi Engagement Cloud customers, We are seeking your participation in a survey on business policies/approvals related terminologies. We will use the collected info… -
MOS Community vs Cloud Customer ConnectSummary MOS Community vs Cloud Customer ConnectContent Hello everyone, I have a couple of questions and I am not sure if this is the right place or I should post this to… -
Why are we seeing this OSC Outlook Plug-in synchronization error?Summary Generally occurring synchronization issue - what's the reason?Content Hi, We have recently enabled Oracle SalesCloud plug-in for Outlook and multiple users who k…User_2025-02-04-10-37-00-332 22 views 2 comments 0 points Most recent by User_2025-02-04-10-37-00-332
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Throw multiple exceptionsContent Hi Everyone, Would it be possible to throw multiple exceptions on an object using validation rules? Example : if(condition 1 satisfies) { throw an exception } el…
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Contact vs Account - B2CSummary Contact vs Account - B2CContent Hi all, My sales process is: Lead> Opportunity> Quote (CPQ). My Prospects and Clients are physical persons (B2C). And I will have…
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How to create Stand alone Address in OEC ?Summary To create addresses that are stand alone ie not related to any account or contactContent Dear Team, Could you clarify the following? I understand by data model F… -
Engagement Cloud and RightNow (Agent Desktop) IntegrationSummary Point-To-Point Integration via Groovy ScriptContent Hi, Please help. Sorry, but I am newbie with engagement cloud especially with integration and writing groovy …
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Do we have assignment for Activity object?Summary Assignment rules for Activity objectContent Is there a way we can auto assign resoruces to Activites ?
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Add security header to Webservice Request in GroovySummary Add security header to Webservice Request in Groovy While invoking services from OSCContent Add security header to Webservice Request We are invoking the Peoples…
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Create sale users automaticallySummary Create sale users automaticallyContent Hi all, The creation of Sales Users can be done manually by UI or by import with Excel macro provided by Oracle. Can you c…
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Territory Assignmen - Using Custom Child ObjectSummary Not able to use custom child object in territory assignmentContent As per the oracle note "Using Custom Attributes in Assignment Doc ID: 1921147.1" it is possibl…