To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Sales
Discussion List
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How to change default subtab upon entering Details/Edit PageContent My requirements are: 1. Create a new Mashup subtab in Contacts Page 2. When I open the Contacts page, the display should default to the new Mashup Subtab instead… -
CX – Oracle Engagement Cloud 18C Sales update, 27 November 2018, 10 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Oracle Engagement Cloud 18C Sales update session to have them answered during the live event. Post your questions by posting a… -
List of All Pre-Defined (outof the box) Roles with descriptionContent Anyone knows how to extract all the available roles in OEC? or has a documentation of all the pre-defined(out of the box) roles in OEC?
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Read File Contents From Attached FileSummary Read File Contents From Attachments in GroovyContent Hi Team, We are trying to read the File contents from attachments of Custom object. We are using following t…
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Test 5Summary Test 5Content Test -
Customer Survey - Approvals Configuration TerminologyContent Hi Engagement Cloud customers, We are seeking your participation in a survey on business policies/approvals related terminologies. We will use the collected info… -
MOS Community vs Cloud Customer ConnectSummary MOS Community vs Cloud Customer ConnectContent Hello everyone, I have a couple of questions and I am not sure if this is the right place or I should post this to… -
Why are we seeing this OSC Outlook Plug-in synchronization error?Summary Generally occurring synchronization issue - what's the reason?Content Hi, We have recently enabled Oracle SalesCloud plug-in for Outlook and multiple users who k…User_2025-02-04-10-37-00-332 24 views 2 comments 0 points Most recent by User_2025-02-04-10-37-00-332 -
Use Currency Daily RatesSummary Use Currency Daily Rates in custom objectContent Hi, Under setup and maintenance --> Manage Daily Rates the daily rates are maintained. Attached screenshot How c… -
Throw multiple exceptionsContent Hi Everyone, Would it be possible to throw multiple exceptions on an object using validation rules? Example : if(condition 1 satisfies) { throw an exception } el… -
Contact vs Account - B2CSummary Contact vs Account - B2CContent Hi all, My sales process is: Lead> Opportunity> Quote (CPQ). My Prospects and Clients are physical persons (B2C). And I will have… -
How to create Stand alone Address in OEC ?Summary To create addresses that are stand alone ie not related to any account or contactContent Dear Team, Could you clarify the following? I understand by data model F… -
Engagement Cloud and RightNow (Agent Desktop) IntegrationSummary Point-To-Point Integration via Groovy ScriptContent Hi, Please help. Sorry, but I am newbie with engagement cloud especially with integration and writing groovy …
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BPM on Custom ObjectSummary Implement Approvals using BPM on Custom ObjectContent Hi, Please help me on implementing approval process using BPM on a custom object created in Sales Cloud Rel…
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Do we have assignment for Activity object?Summary Assignment rules for Activity objectContent Is there a way we can auto assign resoruces to Activites ?
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CX – Sales/Engagement Cloud 18C Release Overview, 18 October 2018, 10 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Sales/Engagement Cloud 18C Release Overview session to have them answered during the live event. Post your questions by postin…
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Add security header to Webservice Request in GroovySummary Add security header to Webservice Request in Groovy While invoking services from OSCContent Add security header to Webservice Request We are invoking the Peoples…
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Create sale users automaticallySummary Create sale users automaticallyContent Hi all, The creation of Sales Users can be done manually by UI or by import with Excel macro provided by Oracle. Can you c…
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Territory Assignmen - Using Custom Child ObjectSummary Not able to use custom child object in territory assignmentContent As per the oracle note "Using Custom Attributes in Assignment Doc ID: 1921147.1" it is possibl…
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Secure your Spot in Exclusive Webinar with Edward Dewolf. Check out Oracle Sales experience in HeroContent Hi Oracle Sales Cloud friends! We recently expanded the Hero Hub to include activities for YOU--Oracle Sales customers and partners. Check out the Oracle CX Hero… -
Navigate Oracle SaaS Easier with Customer Care Quick Link ChartsSummary Use Customer Care Quick Link Charts for an easy way to know what Oracle SaaS resources to use and when!Content For anyone not already aware, you can sign up (for…
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Incentive comp Guarantee Recovery issueSummary Trying to do 50% drawback, Oracle only supports 100% drawbackContent We are a chemical sales and distribution company currently implementing an end to end Oracle… -
Auto fill Address elementsSummary How to fill address element say postal code thorugh Ext APIContent I have a requirement in which, auto fill of address element should happen. ie as I type I shou…
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CPQ email Proposal - Activity OSCSummary CPQ email Proposal - Activity OSCContent Hi all, I will integrate OSC and CPQ to manage the sales process from OSC CPQ OSC From CPQ, I can generate a Proposal …
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How to embed pictures or videos in announcementsSummary Is there a quick way to embed pictures or videos in announcements on Sales Cloud home pageContent Is there a quick way to embed pictures or videos in announcemen…
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CDM - Oracle Service CloudSummary CDM - Oracle Service CloudContent Hi all, Can CDM be integrated with Oracle Service Cloud (RightNow)? Or is it set up first in OSC and then it is integrated with…
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Number of Sales Catalogs - OSCSummary Number of Sales Catalogs - OSCContent Hi all, How many sales catalogs can I set up per organization? only one? In the same organization with different business u…
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Set up Holidays days - OSCSummary Set up Holidays days - OSCContent Hi all, Is it possible to set all the holidays days of the year in the calendar? If possible, can I configure, for example, tha…
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Oracle Address Verification Cloud Service - CDMSummary Oracle Address Verification Cloud Service - CDMContent Hi all, "verify address" button in profile page Account: where does this tool get the information to do ad…
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Manage Sandboxes between non-Prod and Production environmentSummary Manage Sandboxes between non-Prod and Production environmentContent Hi all, This is the scenario: I have 5 sandboxes published in TEST environment (customization…