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Sales
Discussion List
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Seeing Service Request Icon in Redwood Sales SectionHi Team, We are seeing the below icon, in CRM Module, anyone knows the purpose of this icon and how can we remove for CRM Modules Regards, Rohan -
How to configure Vanity URLs for fusion sales cloud instancesSummary: How to configure Vanity URLs for fusion sales instances Content (please ensure you mask any confidential information): Version (include the version you are usin…
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How to Change the Name of a new Outlook Add-inSummary: While deploying the manifest for a new Outlook Add-in in Microsoft Azure, we initially used a different name for the ribbon. We've since updated the name both i…
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About record set of the search list for a OpportunityDoes “I am on thr team” in the record set of the search list for a Opportunity mean that I am on the team Opportunity? -
On Email Template, referencing a field from a different ObjectOn an email template for a custom object in CX SALES. I wanted to know if it were possible, on the email body, to reference a field from the account object that does not…
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loqate - avoid specific countries for cleansingSummary: Hi Team, We are looking to exclude specific countries from participating in the Loqate process. While I understand that we can add countries to the selection cr…
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How to see emails shared from Redwood Outlook plugin in SUI?Summary: Customer has the latest Redwood Outlook add-in installed, but they're using SUI. Customer shared email from Outlook to opportunity, and the e-mail is not visibl… -
How to Enable Drill-Down on custom field “Bill To Customer” in Sales Order List?Summary: In the Sales Order list, the Bill To Customer column currently shows static text (e.g., customer name or number).How can we make this field a clickable drill-do… -
thresholds limits in MDF claim approval human task ‘ClaimApprovalHumanTask'We have MDF Claim approval process two level currently . first level is pps(Channel Operation Manager)and Second level is Program Director(Channel Sales Manager) The Lev…
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Address Validation rules for invalid combinations of country, postal codeSummary: Customer is looking for the geographical code/ values attributes that are used as reference to validate the below combinations Fusion Validation rules for addre…
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How to add more fields in contact duplicate check card?Summary: How to add more fields in contact duplicate check card Hi @John Vakoc-Oracle in contact potential duplicate match we want to show the more field like account in…
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Seeking your Input for OCW 2025- CX Keynote and Theater SessionsWe want your input ! Planning is underway for Oracle Cloud World 2025 October 13—16, 2025 in Las Vegas. For our CX Keynote and Theater Sessions- we want to hear your sug… -
Changes to VBS in 25B for Redwood SalesSummary: Was VBS changed for Redwood Sales in 25B? We just received the upgrade into our Test environment and now the editing pages are different. It looks like the Prop… -
Generate Account Description smart action not workingSummary: We're trying to implement the smart action "Generate Account Description" on Redwood Account, but it's not workint as expected. Content (please ensure you mask …
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Edit Opportunity Revenue is showing White Screen Only in RedwoodSummary: Edit Opportunity Revenue is showing Blank page in Redwood UI, i checked the smart action we only have below actions related to revenue, and I have the said priv…
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Disable Actions-->Export from list view in RedwoodSummary: Hi, we would like to know if there is a way to disable the "Export" action available in list view in redwood. For security reasons we should not allow users to …
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How to Enable Membe Opportunity Visibility Across Multiple Organizations in Standard Sales Security?Hi, We’re working with standard sales security in Oracle Fusion Sales (not using Advanced Sales Security or Enhanced Territory Management) and facing a visibility issue …
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Clarification on Loqate ServicesHi Team, Our business utilizes Loqate services for batch cleansing, but we've been encountering numerous anomalies. I would like to understand how Loqate services functi…
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How to add a script on click of Approve Button in Oracle Sales Cloud ?I need to run a groovy script on click of approve button.
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How can opportunity be accessed based on groupsSummary: Opportunity should be accessed based on groups other than creating team for each opportunity. Content (please ensure you mask any confidential information): Opp… -
Video - Account Panels Showing Information from the Back OfficeVideo - Account Panels Showing Information from the Back Office: Bring Invoice and Order data from the back office into the accounts customer center view. -
Video - Account HierarchiesVideo - Account Hierarchies: Work throughout the account hierchy viewing data at all levels of the accounts to account parent-child relationship
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Video - Account Link Sets - Connecting Financial and Sales AccountsAccount Link Sets - Connecting Financial and Sales Accounts: Get a quick understanding of the powerful account link sets solution where you can link multiple accounts (i…
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How to pass dynamically filter criteria to a picker in fusion RedwoodSummary: Have a picker B whose filter criteria is based on picker A value(selected from list), how to achieve this in picker B? Content (please ensure you mask any confi…
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In case you missed this event, the replay is now available CX – Sales: Oracle Sales 25B RoadmapIn case you missed this event, the replay is now available CX – Sales: Oracle Sales 25B Roadmap Update https://community.oracle.com/customerconnect/events/606473-cx-sale…Graham McInnes, OPM Team-Oracle 12 views 0 comments 1 point Started by Graham McInnes, OPM Team-Oracle
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How to Get the properties of objectSummary: I have obtained details by using the describe webservice of the object, however it doesn't show when the field was created and by which user. crmRestApi/resourc…
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Redwood Plugin Microsoft Authorization ErrorHello @all We have implemented the Outlook Redwood plugin for but we face an issue upon logging. Once the user tries to login to the plugin receives the error below: "Mi…
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How to get custom field value for the logged in user in RedwoodSummary: We have a custom field on Resource object. We need the data of this custom field in Action chain for the Logged in user and set it to another custom field in Op…
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need REST endpoints to get and update customer details like address etcSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to Modify Assignee, Contacts section in Edit Tasks Layout in Activities object for Redwood SalesSummary: For Tasks and Appointments that we create in the Activities object in Redwood Sales, we enter the Assignees and Contacts. However, when viewing these Assignees …