To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Sales
Discussion List
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How to get the below new fusion theme for Oracle Sales CloudSummary How to get the below new fusion theme for Oracle Sales CloudContent New fusion theme for Oracle Sales Cloud -
TerritoriesSummary TerritoriesContent Hi all, Is the use of Territories in OEC only prepared for B2B or also for B2C? Thank you! Hernan -
Difference between DateTime fieldsSummary Difference between DateTime fieldsContent We have two DateTime fields - Start Date & Time and End Date & Time Based on Lookup value in another field we need to s…
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WorkspaceSummary WorkspaceContent Hi all, Do you know how to get the new user experience in searching and navigating through Engagement Cloud called "Workspace"? The new workspac…
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Opportunity status and sales stage relationContent Hi Community Members, I have observed one behavior while working on opportunity. Even though I have defined status as closed in one of the sales stage in Manage … -
Embed Java application from JET into Oracle Sales CloudSummary Embed Java application from JET into Oracle Sales CloudContent We have developed a custom application in Oracle PaaS using JET. We would like to integrate it wit…
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Opportunity with partner data load not workingContent Hi All, We are trying to update partner user as opportunity owner via file import. But we are getting error while importing the data. We have used below columns … -
CX Mobile - log an email as a Call Report?Summary Email and phone calls are being logged as Tasks in CX Mobile. We want call reports.Content In the new CX Cloud mobile app, when an email or phone call is origina…
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How to delete Contacts quickly in File Import ActivitySummary How to delete Contacts quickly in File Import ActivityContent We are in process of deleting contacts using "Manage File Import Activities" task. I have started a…
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Engagement Cloud CTI Popup CustomizationSummary Engagement Cloud CTI Popup CustomizationContent Hello All, We're in the process of implementing engagement cloud with CTI integration. the customer has the follo… -
Dashboard promptSummary Create the dashboard prompts which will displayed even after drill downContent I have created dashboard based on sales stage and territory with various prompts o… -
Skip/Postpone the upgradeContent Hello Community members, I am looking for any documentation/link to guide us on skiping the scheduled upgrade or postpone the upgrade date. We are currently usin…
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Territories vs Internal Resource Organization HierarchySummary Territories vs Internal Resource Organization HierarchyContent Hi all, In terms of visibility and access to Leads and Opportunities, what is the difference betwe…
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the constraint choice list in reversed order(hierarchical manner).Summary I am looking for a solution on the constraint choice list in reversed order(hierarchical manner).Content Hi, I am looking for a solution on the constraint choice… -
Oracle CX Cloud Mobile + CPQSummary Oracle CX Cloud Mobile + CPQContent Hi all, We have integrated OEC (19A version) and CPQ. In mobile for Android we install the "Oracle CX Cloud Mobile" app. Is i…
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Formula field in lead assignment rulesContent Hi All, I am not able to access formula field in setup and maintenance task manage sales lead assignment rules. Is it a standard behaviour? Why we can not access…
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Assign LeadsSummary Assign LeadsContent Hi all, I need your opinion and advice on the following: * The Sales Representative accepts a Lead. * If the Lead exceeded the 5 days of its …
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My Photo - PreferenceContent Hi, My Photo option is not available in General Preferences. Do we need to enable any Tasks? Can Admin upload the Agents photo or only individual can upload thei… -
I needed to access an another page URL from Oracle Sales Mobile AppSummary I needed to access an another page URL from Oracle Sales Mobile AppContent Hi All, I needed to access an another page URL from Oracle Sales Mobile App but i don'…
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Groovy Rest API message structure (JSON)Summary Problem creating the message structure for OICContent Hi, I'm using rest API web service to send the message and having a hard time creating the message structur…
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Saved SearchSummary Saved Search is not refreshing after updating record and Save&CloseContent We have created a Saved Search "Pending Orders", When Executive logins and navigate to…
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How to access Message Dictionary via Groovy?Summary Is Message Dictionary accessible via Groovy? how to?Content Can we access Message Dictionary (Manage Message task) via groovy scripts? Can anyone supply a sample…
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Import CampaignsContent Hi All, I am looking for an information on How to import Campaigns in OEC? Please suggest any ideas. Regards, Rohit Version 19A
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CRM Teams driving access in CPQSummary Looking for solutions to large # of team members/quotes on a single opportunity updating CPQContent We currently use opportunity teams to grant access to CPQ quo…User_2025-01-30-23-21-18-185 34 views 2 comments 1 point Most recent by User_2025-01-30-23-21-18-185
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def supportTwitterHandle= '@acmesupport' please explain its meaningSummary def supportTwitterHandle= '@acmesupport' please explain its meaningContent Hello Team, Please explain its meaning: def supportTwitterHandle= '@acmesupport' Thank…Neha AbhayNarayan Singh-Support-Oracle 21 views 1 comment 1 point Most recent by Mohana Gopal S-Oracle
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Sales Cloud demo environmentSummary Required sales cloud Demo environmentContent Hello, we require any demo environment for Sales Cloud to learn. Kindly help me for the same. Thanks & Regards, Shail
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Escalation ProcessContent Hi, We have to implement the Escalation process in Activity object. Send an escalation mail based on the Activity Due Date. I hope we can achieve this through Sc…
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New 'Import Management' Data Security aspectsSummary New 'Import Management' Data Security aspectsContent Its observed that even for Sales Rep and Managers this option is enabled for default Navigator > Import mana… -
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Friendly From AddressContent Hi, We have configured couple of workflows where it will send a email notifications to the Agents and scheduled reports. Can we personalize the From Address of t…