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Sales
Discussion List
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Oracle CX AI strategy and value overview - Join us on Oct. 31st!Please join us for a session on Oracle CX's AI strategy and overview on business value at 1pm ET on Oct. 31st. Register today! Oracle CX embeds AI in each application, t… -
How to setup External Webservice in App Composer ( Mutual Authentication )Summary: We want to asynchronously run a routine job nightly that calls an external webservice using mutual authentication. We found some information online that it seem… -
party usageHi Experts - For one of my customer, the Party usage code is not showing "Customer". Can you please help me ? How can I add this ? Should this be done in Receivables or … -
Import Products in CX SalesSummary: Importing the Products to create new products in CX Sales. Import management provided Product CSV, however how to load the file. Content (please ensure you mask…
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Item Class Assignments for CX ProductsHi I need to associate the Item classes to Cx Products defined under Item Master Org. We do not have PDH enabled for use, we are only using Cx for now, so we use basic f…
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Creation Button not getting renamed using User Interface TextWe have the Standard Creation Button of Account in the list page. We have renamed the 'Create Account' to 'Create Corporate Customers' using User Interface Text tool. Bu…Sreekanth M, Oracle-Oracle 11 views 1 comment 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle -
How to calculate Holidays and Weekends using groovy in Fusion Sales Cloud ObjectsSummary: The requirement is to calculate calculate age of the record which is (today()-creation date). But the age should exclude weekends and public holidays. Is this p…
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Customer Summary Panel Configuration on Redwood Sales AccountsIn early 2024, we released a new double-panel layout into the Account Foldout that provides a way for summary information to be configured and displayed to users when th…
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Configuration tab need to disable on UISummary: We want to disable configuration tab for non-admin users. Please find the attached screenshot. Content (please ensure you mask any confidential information): Ve…
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Enabling duplicate Check for Accounts and Contacts in Redwood UIHello Oracle Community, We configured the duplicate check for Accounts and Contacts and on the old/classic UI it works as intended and during the creation of an Account/…
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How does Oracle determine user licenses for Fusion Applications?Summary: Hi, I want to know how the user licenses are counted by Oracle in the system. So, let's say if my pod has user license for 10 sales user (CX Sales) and 10 servi… -
Is it possible to translate the field value of the "Activity" field from the Activity Object?Summary: In the Activity field (LOV Lookup-Type: ZMM_ACTIVITY_FUNCTION_TYPE_CD) from the Activity Object, the Lookup-Code is displayed in the UI (Screenshot), instead of…
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Changes made in VBCS are not reflecting in the Front endHello, We have made changes to the Sales Lead Creation Page and assigned roles. Please find screenshots below. But the changes are not reflecting for the user when he tr…
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How to restore a set of backup of sandbox?Summary: Hi, I created a backup of sandbox configuration in jar file format. I successfully downloaded and save the sandbox configuration as a .jar file for future use, …
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Not able to create dispatcher rule for redwood pageSummary: Hi, I'm trying to create a new dispatcher rule, to redirect the navigation from lead list page to another page. I'm following this doc: Change Navigation to Pag… -
Sales Stage field in the filter is appearing as a text input instead of a dropdown list.Summary: In the account object, when a user opens a specific record and searches for "Show Opportunities," we have enabled the Sales Stage field in the opportunities sub…
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Is there a way or Is it possible to Modify the API ResponseSummary: Hi Team, I am working with APIs, and one of the API responses includes a date field. For the returned data, I would like to sort the results by the AppointmentD…
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ParallelApprovalGroupApproval Worklist Task under BPM Worklist not editableSummary: Trying to edit ParallelApprovalGroupApproval Worklist Task under BPM Worklist not able to edit or add Approoval Group Is anything I missed or what are the steps…
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Classic UI vs Redwood UISummary: Looking for following slides/content. Classic UI vs Redwood UI 2. Microsoft 365 vs Microsoft 365 for Redwood UX 3. For how long Oracle going to support Class UI…
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My photo does not change after saving and closing changesSummary: I want to change the photo in the fusion environment but the application does not update the information. Content (please ensure you mask any confidential infor… -
How do I remove a value from a custom lookupSummary: I added a value that was incorrect in a Custom Lookup Value and want to delete it. I haven't used the value anywhere so there are no dependencies. Where do I go…
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Team Subtab Searchable Region | Oracle SalesHi community! How are you? I´m facing a Sales Solution were we have multiple BUs. The client is reporting that when they want to add a team member to an opportunity, lea…
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How to get the role of Contact OwnerSummary: Get the role of Contact Owner Content (please ensure you mask any confidential information): Hi, I am trying to get the role of the Contact Owner. As Contact is…
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Customer in AR not appearing in CXExperts please help me - Customer in AR not appearing in CX.. Is any process to be run ?
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How can I access fusion OTBI report via restSummary: I am looking to be able to access an OTBI report from Fusion Sales via REST. Where is there documentation on how to do that? Content (please ensure you mask any…
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Enabling Log Analyzer for Fusion EnvironmentSummary: Hi, Just wanted to know if developers and partners can use the Log Analyzer. And if so, how it can be enabled. And if there's any document for that, please shar…
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At least one Product need to select in the oracle Sales Lead during conversion in oracle sales cloudHi, We have added product in oracle sales lead. but at least one Product need to select in the Sales Lead during conversion. if not product selected then it should not g…
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How to assign the lead object's field the value of the opportunity's close date using server scriptsHow to assign the lead object's date field with the value of the opportunity's close date using server scripts when an opportunity is closed as WON
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Which privileges are needed to view Redwood in CX Sales?Summary: Which specific privileges or roles do I need to add to a user to allow them to view Redwood objects in CX Sales?
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Data not updated in HZ_LOCATION tableIs there a way to update data in HZ_LOCATION table. We have data in HZ_GEOGRAPHIES, but not in HZ_LOCATION. Is there an issue with the privilege ? Note: We ran the ESS j…