To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Sales
Discussion List
-
Cannot Find Parent Account Field in SandboxWhere can we see the parent account field in application composer in sandbox? -
Redwood - Make Comments field on Activity editableSummary: In redwood , if user is not on Activity Teams, he gets read only access to activity. For this user can we make only one field(comments) editable ? Content (plea… -
Inside Sales Rep vs Sales RepSummary: What is difference between Inside Sales Rep and Sales Rep job roles in Oracle Sales Cloud ? Content (please ensure you mask any confidential information): Versi… -
No Data in Parent Account Field on Workspace Landing PageWe have enabled Parent Account field on Adaptive Search Advanced Setup. However, upon validation, there is no data for Parent Account on Workspace landing page even thou… -
Mashup content for Redwood Sales Account ObjectSummary: We are trying to add Show Wikipedia to Account sales object (standard) and have followed this document but "Show Wikipedia" is not showing on the search bar. Co… -
Territory Precedence/Territory Function multi selectSummary: We checked the oracle documentation https://docs.oracle.com/en/cloud/saas/sales/oasal/steps-to-implement-territories.html#s20063731 and tried to make Territory … -
TrainingSummary: What are some of the recommended training partners in Canada or online self learning sites for Oracle Sales? Training for someone new to Oracle Sales -
Account Engagement Level in Oracle Sales InsightsSummary: HI All, I am enabling Sales Insights - Account Engagement level in Oracle Sales Cloud in Demo application. Though I see, Engagement Levels High, Moderate, and L… -
How do i tie my custom table to Organization/Account in Sandbox?Summary: We can create our own custom tables in CDM using application composer → custom Objects along with custom fields After creating a Custom Object, Can i do a impor… -
Hierarchy is not been imported in CDM through import managmentSummary: After Importing a Hierarchy.csv file through import management, in the UI job status says completed but the Hierarchy is not created in UI. Please let me know w… -
Can i edit seeded geography in Manage Geography?Summary: Hi! I'd like to change some of the country names in the geography i've received from "Loqate" (Geography Provider). for example "Türkiye" to "Torkey" for Data M… -
How can I create a Sales Lead Team Member using REST API in Oracle Sales Cloud?How can I create a Sales Lead Team Member using REST API in Oracle Sales Cloud?. When I tried to create it using the https://XXXXX/crmRestApi/resources/11.13.18.05/leads… -
Comments Field Not in Adaptive Search ConfigurationWe would like to make Comments field visible on workspace. However, we cannot find the field in Adaptive Search Advanced Configuration. This field is OOTB on account lev… -
Item create and update events for CRMHi, we need to implement an integration on OIC which listens to the create/update events of a CRM product. We found in the documentation the "item create event" and the … -
audit account logSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Main Table for ERP Fusion Sales proposalHi, I'd like to know the main table for Oracle Fusion ERP Sales Proposal? Thnx -
Facing error in viewing the My Forecast Overview report in redwood sales.Forecast Overview report -
In the Enable Sales Intelligence feature the data for leads is showing differentIn the Enable Sales Intelligence feature under setup and maintenance, the data for leads contact recommendation and lead validation recommendation is showing different f… -
No Back Button in Manage Sales Goals (Quotas)Summary: No Back Button in Manage Sales Goals (Quotas) is there a way to add a back button to these OOTB setup pages? Navigator > Sales > Quotas > Side Menu > Manage Sal…Christian Gerald Patacsil 11 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle -
unable to open Internal Resource Organization HierarchySummary: I have done all these steps, still can't access the Internal Resource Org Hierarchy. 1. Clear Cache & Cookies or use Browser Incognito Mode. or 2. Reinstall the… -
how do we configure workspace in CDM?How do we configure workspace in CDM. Please help us with the configuration steps. Thanks, Harshini -
Transition to the Redwood UX add-in for Microsoft 365 prior to 25B (July 2025)Summary: In Update 23C, we introduced our latest (third generation) Outlook add-in – Redwood UX Add-in for Microsoft 365, which caters to task-oriented flows providing s… -
How do I add Target Attributes to the Import Objects field to conduct an upload to update address?Summary: I need to upload address changes. I went to Tools> Import Management> Import Objects I only see three Import Object Details, and when I click through them, I do… -
How to calculating VAT (Value Added Tax) in an opportunity product line in Oracle Fusion CX SalesSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
View Orders under Digital Sales --> AccountSummary: We are not able to view Customer Sales Orders under Digital Sales —> Account. Current option which is there under Account displays all Quotes & Orders linked to… -
Is it possible to get users with all managers hierarchy through Rest API call?Hi, We want to expose via Rest API call a user and all his superior managers. Let's say I have a user which has a manager, and his manager has also a manager, and so on.… -
Bulk importing Hierarchy Data - Where can i find 'TreeStructureCode' and 'TreeCode'While Importing Hierarchy Member through Import management i recevied the below error message. The values provided for the column TREE_CODE HZ_PARTY_HIERARCHY and the co… -
How to update the Usage ID (part of person record) with a future end date after a rehire?Summary: Please see this question and comments for all the information: Content (please ensure you mask any confidential information): Important: De “Party_usage_Code” h… -
Is Code-1 Plus supported in Oracle Fusion for Address Verification?Hi, We haven't found anything to confirm that whether "Code-1 Plus" would work with Oracle Fusion for Address Verification or not? Have someone worked on this or know ab… -
In opportunity all Currencies dropdown is not showing.Summary: I have Enabled multiple currencies and the profile option MOO_REVN_ENABLE_MULTICURRENCY is set to YES. Also, Manage Daily Rates and they are showing the currenc…