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Sales
Discussion List
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Which privileges or duty role required to access user details data in Manager users?Summary: We need to create a custom role that allows access to manage users and also enables us to view existing user data through search Any one can help us in this to … -
Access in the list of values from the CX Picker Saved Search ListsSummary: Access in the drop down list from the CX Picker Saved Search Lists Content (please ensure you mask any confidential information): Hi, Could someone assist with … -
Has the ZMM_ACTIVITY_DISABLE_TASKS_EXTERNAL_NOTIFICATION profile option been deprecated?Summary: Why are we no longer able to find the Setup and Maintenance "Sales" profile option ZMM_ACTIVITY_DISABLE_TASKS_EXTERNAL_NOTIFICATION , after the 25A quarterly up… -
Is there any way to view the logs of the REST API calls made from external system to CX?Summary: Hi we have an external integration that is invoking REST Calls to CX (Sales Cloud). The integration receives the posoble error responses in the moment that it i… -
How to share a full email chain via the office 365 plugin?When users share an email from the Office 365 plugin (redwood version), it only shares that specific email, not the full past conversation. I know that once the email is…
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Schedule BIP Report notification server without Credentials in PayloadSummary: scheduleReport operation in the ScheduleReportWSSService wsdl requires notificationTo and notificationPassword to be set in order to use the notificationServer.…
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Can I use Deep Links in report to tie to Redwood Activity screen?Summary: We're testing the Redwood UI in CX Sales and we have reports that use deep links (where you can click on a column in the report and be taken directly to the scr…
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How can I load a file of contacts and tie them to an existing Sales LeadI'm in the standard UI and I have a file of contacts and I see I can tie them to an Account, but I need to tie them to existing Sales Leads. I don't see a field in the C…
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How to Add an Activity Subtab to Contact Pages?I'm trying to figure out how to add an activity subtab to a contact’s page, so it’s easier to view all the activities tied to that contact. Any advice or step-by-step in…
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Custom Object in Redwood works in VBS' Preview, but not in Fusion after the workspace is published.Summary: Hi, I have a custom object called AR Invoices which I want to display in Redwood through App UI Extension. I followed the following document for generating the … -
About mass update in workspaces.Can Multiple Select Choice Lists be set as mass update items? -
How to remove the commas from a Number field in Oracle RedwoodSummary: We have Quote Number field where commas are getting added when we enter a number. Is there a way to remove the commas. Content (please ensure you mask any confi…
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set value default for operatorHi , i'm trying to change the competitors page in opportunities - followed the guides but without success. i dont really understand why - followed this guide: https://do…
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Record customer short code in customer masterSummary: Hi! We have a requirement to record customer short code against each customer in the customer master Content (please ensure you mask any confidential informatio…
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How can I use Source System as a filter column in Export Management?Summary: Using the export management framework, I want to export Person object data based on their Source System. When creating the filter, however, I cannot see the Sou…
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How to the create a customer account dcl on sales lead to generate the list of billing accountsSummary: hi team, How to the create a customer account dcl on sales lead to generate the list of billing accounts. Content (please ensure you mask any confidential infor… -
How to Show Validation as Pop-up on Mobile After Saving/Editing a Record in oracle cx sales mobileSummary: We would like to modify the validation behavior on the mobile interface. Currently, after saving or making changes to a record, a validation message appears. We…
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Clarification on Session Timeout and Idle Time Behavior for Oracle Fusion CX Sales Mobile with SSOWe are using Single Sign-On (SSO) for accessing Oracle Fusion CX Sales Mobile. We need to understand the session timeout behavior for users, particularly the idle time a…
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Error to create Microsoft Teams from opportunitySummary: Users are not able to create MS Teams chat from opportunity. They get the error "You can't create a team in Microsoft Teams due to the following error: Please c… -
How to configure panels so it will based on field valueSummary: I am configuring panel container with supposed to be different criteria(cases) with this code: $base.page.variables.row.OrganizationDEO_BTAccountRecordType_c== …
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How to convert JSON Format REST API Payload (Request Body) into Groovy format for the below PayloadSummary: The below Payload is working fine with the POSTMAN (The attachment element with multiple IDs with comma separated values in the Body Request) {"to" : "to_email@… -
Visual Builder : How to migrate changes from one environment to anotherSummary: I'm just new in this Visual Basic Studio. we have 4 CX environments (Dev, QA, UAT and Prod), we are doing our change in Dev environment, just wondering how we c…
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Implications of change in country nameHello, Users requested for country name change for North Macedonia to Republic of North Macedonia. For this we have changed the country name in Manage Territories by fol…
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Receivables Billing Object in Groovy ScriptHello, Is there any object accessible by Groovy script to access Receivables/Billing information? The scenario is: To create a subscription, I need to have the account a…
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What is the category Name for Partner User? Sales CloudWhen Partner user are created what should be the Category name it can be tagged to?
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Connecting Activities to Business PlanSummary: Is it possible to connect an existing Activity to an existing Business Plan? I know you can connect existing Opportunities and Leads to Business plans, but for …
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Moved: Selection list modification auditThis discussion has been moved. -
How to Delete a Custom Action under Action and Links?How to delete a custom action under action and links? -
About displaying reports from Inforet in Sales CloudI have created a link to a report by setting the path to an existing report in the inforette on the Sales Cloud home page. When viewing the report, is it possible to hav…
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Does Customer Relations come with Oracle Fusion Core ERP license or is a part of CDM licenseDoes Customer Relations come with Oracle Fusion Core ERP license or is a part of CDM license