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Sales
Discussion List
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Hide Channel Manager Section From Partner PageSummary: Attached is the partner page. Need to remove/hide highlighted section (Channel Manager) from partner profile page. Content (please ensure you mask any confident… -
Can I submit Import Geographies for all countries in one go in oracle cloud?Summary: Can I submit Import Geographies for all countries in one go in oracle cloud? I want to submit import geographies process for all countries in one go. Can this b…
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Recommended Actions for Opportunities - Feedback ResponseSummary: I have been trying to configure the Recommended Actions for Opportunities and following the below article: https://docs.oracle.com/en/cloud/saas/sales/fadsi/set…
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Sort Order for Primary Contact Drop down List on Opportunity Detail PageSummary: Hi, For OOTB primary contact DCL on opportunity detail page, what's the sorting order used by Oracle? If I want to sort alphabetically, is it configurable? Here… -
Prevent Outlook invites to attendees via Bi-Directional syncSummary: Enable Bi-Directional sync between CX Sales & Outlook for Appointments but prevent Outlook invites from getting sent to attendees. Is there way to enable this u…
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Is Redwood experience (Service Center) available to Partner Relationship ManagementHi Team, We have the visibility of SR in simplified UI, when we assign the SR to Partner User. But the user doesn't have visibility to Server Center - Redwood Version of…
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Read Document Record Attributes values from an Attachment and create recordsSummary: In Oracle Sales Cloud is there any option to read .Xlsx file data and create records in custom Object. Content (please ensure you mask any confidential informat… -
I am not able to see email communication under activity panel of AccountSummary: I am not able to see email communication under activity panel of Account Content (please ensure you mask any confidential information): I want to track email ac…
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Users are getting the error "The value of the attribute team member isn't valid"Users are getting the error "The value of the attribute team member isn't valid" while creating Accounts in the Oracle Fusion CX Sales Cloud Service application. Please …
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How to check for duplicates for partners in PRM?Business wants a check for name of partners duplicate check similar to accounts duplicate check. Is it available?
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Contact Engagement Level Sales Insights FeatureSummary: Hi All, I am trying to enable and utilize one of the AI features listed under Sales Insights, Contact Engagement Level in Oracle Sales Cloud in Demo Application…
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How to create custom Child object under Custom object in Application composer?I created a Custom Object under standard object Account in Application Composer. Now i need to create one more child object under my Custom Object. In Application compos…
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Need to Create Data Model for Account and Contact change history tabSummary: We need to create Create Data Model for Account and Contact change history tab. But we could not find any Table to create it. Does we have tables to create repo…
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Inquiring about whether BOs are enabled for CRM Application Composer & Trading Community ModelHi team, I want to inquire whether BOs are enabled for the following products in the audit report: -CRM Application Composer -Trading Community Model Thanks and best reg…
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Change Outlook add-in – Oracle CX Sales add-in for Microsoft 365 to Redwood UX add-inWe received an update from oracle to change Outlook add-in – Oracle CX Sales add-in for Microsoft 365 to Redwood UX add-in. Should it be done directly in Production envi…
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total record count from SOAP callSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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NGS- How the roles based condition gets executed in redwood?Summary: We have one trigger which is written for Service manager role. That trigger throws validation error if the user role is service manager and does not let user sa…
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Digital Sales vs Redwood SalesSummary: We have enabled Digital Sales in Jan-24. I believe this is purely specific to Sales. As we have Redwood Sales too which gives much more visibility, for instance…
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Is there a functionality to purge customer records?Summary: Hi Experts, do you know if we have a functionality around purging or archiving of customer master data in Oracle Fusion? TIA.
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How Oracle AI model predicts the Similar Accounts?Summary: I have been trying to configure a "Similar Accounts" model as per the below documentation: https://docs.oracle.com/en/cloud/saas/sales/fadsi/create-a-similar-ac…
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REST API Calls Limit per Day/per MonthSummary: I would like to know the REST API Call limits per day for Fusion Sales. Is there a service document that I can refer to? Thank you! Content (please ensure you m…
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Is it possible to add links or icons to the UI that map to external sites?For example, on the General Accounting tab, add links that will navigate users directly to a bank's homepage. The idea being that finance users could use this imbedded l… -
How to create Machine Learning Model for any Object (Apart from Accounts)Summary: I am trying to create a custom Machine Learning Model for the contact object but system is providing me just two use cases: Account Deduplication Similar Accoun…
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How to check who modified a reportSummary: we have a folder containing sub folders and custom reports, we notice that its last modified date are same in all file. we are thinking that maybe it's from bac…
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How do i find out my custom object table name?Summary: Hello Team, I created a Custom object from application composer. Can you please let me know how to identify its associated table name from the database. Thanks,…Harshini Amancha 91 views 3 comments 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle
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Workspace does not display recent changes in Account OwnerUpdates made to the Account Owner are visible on the Team page, but these changes are not appearing in the workspace area. Has anyone else seen such behavior and perhaps…
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Unable to Search Orders from "All Accounts" search in Redwood ApplicationSummary: We would like to search for orders [i.e. Lets say Order Number] that are displayed in Orders Panel from Accounts search criteria. Content (please ensure you mas…
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Is there any performance impact for indexing all records without limit in Adaptive Search?Summary: In Adaptive Search setup page, we have option to select "No Limit" in "Index Records Updated in the Last" field. If we select this option "No Limit" for several… -
CX CLOUD: HOW TO: Flexible Contact Verification for Lead Creation in NEXT GEN/ Redwood SystemSummary: Exploring Methods for Validating Contact Information - Identifying a strategy to verify that at least one out of three contact details (Email, Office Phone, Mob… -
Is the Redwood framework available for PRM and CDM ?Summary: If both CDM and PRM are currently supported within the Oracle Redwood framework, or if only Core Sales is included? Content (please ensure you mask any confiden…