Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Implementing Subscriptions Video SeriesA collection of videos and resources to help you implement CX subscriptions. This list is ever changing, so bookmark this post and come back soon for more videos and lin… -
New! AI Agent Collaboration CenterWe are excited to introduce the AI Agent Collaboration Center – a dedicated space for our community members and Oracle, to showcase, exchange and explore real-world AI A… -
Guidance on Using ‘Usage Event Dashboard’ to Add Usage in SubscriptionI am looking for step-by-step guidance on how to use the ‘Usage Event Dashboard’ to add usage within Oracle. Are there any comprehensive documents or video tutorials ava… -
How to enable Reprice option in Pricing Method for Pricing TermSummary: Hi, I'm trying to select the "Reprice" option in the Pricing Method field under Pricing Term, but currently only two values are visible. I checked the lookup OR… -
Need to add subscription number and subscription profile name to the shipment report?Summary: Need to add subscription number and subscription profile name which are shippable items into the shipment report This shipment report is showing the details of …
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How to prevent $0 charge lines from being sent to AR Invoice from Subscription Management?Summary: We should able to Skip the 0$ Invoice lines sending to AR Is this Possible from Subscription Management? Content (please ensure you mask any confidential inform…
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how to get payment method from Fusion OM to Fusion SMC?Summary: Hi Team anyone aware of how to get payment method from Fusion OM to Fusion SMC? Currently we are getting PO number in SMC but it does not display in SMC since p…
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How do I view and access subscriptions created by other users in Subscription Management Redwood UIWe are implementing subscription management in Redwood UI. However, I am able to see only those subscriptions which were created by me i.e. where I am the owner. But I w…
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Video - Revise Closed and Amended SubscriptionsVideo - Revise Closed and Amended Subscriptions: This video explains how Subscription Management now lets you update or correct subscription products even after they’ve …
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Video - Advanced Options for Usage Event Import and ExportVideo - Advanced Options for Usage Event Import and Export: This video showcases the new advanced import and export options for usage events in the updated UI, aligning …
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Video - Automated Batches for Usage EventsAutomated Batches for Usage Events: This video introduces the automated batches for usage events feature in Subscription Management, which auto-creates and assigns batch…
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Error when Rate Subscription Usage EventsSummary: We're using Rate Plan for a Subscription Product, we followed below steps but got an error after we ran the ESS job "Rate Subscription Usage Events", error mess…
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Unable to View Subscription in Redwood processed by other UsersSummary: Hi Team, We are not able to View the subscriptions in Redwood UI which are processed by other users. We are only able to view our Own processed subscriptions. R…
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Unable to search Subscriptins in Redwood UIWe are implementing Subscription Management on Redwood UI. However, the subscriptions that are being created in classic UI are not available in Redwood UI. Is there is a…
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Undo close button not visible then how to close subscription products that are in future closeSummary: The user is trying to close subscription products with future close dates and has suspended a few with future suspension dates. Now, the subscription products a…
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how to upload quantity under Estimates in Entitlement Plan through FBDISummary: Hi, How to upload pricing for usage-based products through FBDI How to update Estimated Quantity through FBDI Regards, Krishna
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Subscription term auto updating when start date changedHi , When I try to update the start date of a subscription, the term gets changed automatically and I have to update the term again to calculate the correct end date. Is…
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Comparing Subscription Before and After AmendmentSummary: Comparing Subscription Before and After Amendment Content (please ensure you mask any confidential information): Dears, We have a requirement to have a single p… -
Questions on Custom attributes and columns assigned to these attributes when sandbox is publishedSummary: I have a few questions regarding custom fields creations and columns assigned to them when sandbox is published. Question 1: Created a few custom fields in subs…
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How Are AR Transaction Sources Determined in Oracle Fusion When Billing Details Are Sent from SubscrSummary: How Are AR Transaction Sources Determined in Oracle Fusion When Billing Details Are Sent from Subscription Management to Receivables? In Oracle Fusion, AR trans…
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25C Configurable Grouping Rules for Subscriptions Configuration with Use caseSummary: Hi Team, We have a requirement to Group the subscription and add a new subscription lines automatically in the Old Subscription based on the Customer and Bill t…
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Able to see 2 IB Asset records when a Sales order is shipped (Product) which has Subscription lineSummary: Hi Team, We have encountered 2 IB Asset records getting created when we have shipped a Sales Order with 1st line as a Shippable product and 2nd Line is a subscr…
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Call fusion BIP report using REST APISummary: Hi Team, Are REST APIs available to query BI Publisher (BIP) reports in Oracle Fusion? If yes, please share the details including the endpoint URL and sample pa…
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Need to adjust the last bill line using groovy scriptSummary: When we do adjustment on covered level manually the billing lines generated has a small fractional amount less than actual value. Example on covered level adjus… -
Is there a way to use OSS with just Receivables for both AR/Rev Rec?Summary: Client potentially does not want to use RMCS. Is there a way to route the revenue recognition to AR from OSS? Content (please ensure you mask any confidential i…
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How to auto create subscription renewal in Active status?Summary: We want to auto create renewal subscrptions in 'Active' status. I can auto create but always creates in Draft status. I think this is due to the reason that bil… -
Restrict override credit memo amount to maximum of the amount billedSummary: Is there a way to restrict the credit memo amount while closing a subscription to maximum of the amount that has been invoiced. Content (please ensure you mask …
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Remove the Subscription billing line once its interfacedSummary: We have a subscription created and bill line is successfully interfaced to AR but not processed. We want to remove that bill line or make changes to the amount …
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What is the significance of Early Termination Fee Name field in Subscription ProfileIn a Subscription Profile we have a field called 'Early Termination Fee Name'. It is a free text and does not show up on Subscriptions created anywhere. During subscript…
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How to add new subscription product to existing Subscription using New Quote/ Order flowSummary: As part of Subscription amendment scenarios, we want to add a new subscription product line to an existing subscription from CPQ OM Subscription flow. We are un…
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How Estimated tax is calculated from Accounts ReceivablesSummary: Hi, I'm trying to understand how the Estimated Tax field is calculated at the subscription level in Oracle Subscription Management. While the documentation ment…
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Issue Activating Renewed Usage-Based SubscriptionHi, We’ve created an estimated usage-based subscription with the invoicing rule set to Advance Invoicing. As part of the process, we renewed the subscription and a new r…