Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Subscription Management
Discussion List
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Custom fields - add to subscription products table?Summary: We have multiple custom fields that need to be sent to Oracle AR along with the subscription product details. What would be the most effective method to store t… -
Subscription to AR Service Mapping not working for On Account Credit MemosThe mapping and algorithm works fine for invoices and credit memos (applied to the invoice) but the information is not getting passed to AR for On Account Credit Memos. … -
Can we create multiple custom subscription preview templatesSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…
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Is it possible to customize the transaction date for the credit memo through changes in algorithm?Summary: Is it possible to customize the transaction date for the credit memo through changes in algorithm? Content (please ensure you mask any confidential information)…
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How to migrate custom fields from One Oracle environment?Summary: How to migrate custom fields from One Oracle environment without changing the back-end column reference. Since we have some reports using the custom fields and …
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Can we have a consolidated invoice in AR with Recurring and Usage charges together?Summary: We need a common (consolidated) invoice in AR where an Arrears based Usage charge, and an Advance Recurring charge come together on the same invoice. The interf… -
Get the Calculated Credit Amount for a given close date and closed credit method using REST APISummary: As per the subscription management documentation, when we close a subscription product, it will show the amount to be credited in a field 'Calculated Credit Amo…
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Custom Credit memo transaction type not showing in subscription profileThe above credit memo transaction type is created in AR, however in subscription profile this is not showing up- please check below subscription profile screenshot. Does…
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How to add multiple covered levels to multiple subscriptions.Summary: How to add multiple covered levels to multiple subscriptions. We have a requirement where we need to add multiple covered levels to more than one subscription a…
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Repricing is not updating the total invoice value over the periodSummary: I have a subscription with the product which is valid from 01.07.2023 till 31.12.2024. The product charge is set up for 2023 and 2024 with yearly periodicity. I…
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Subscription Approval BPM Task - Multi CurrencySummary: How to set Approval Limit using TCV when Multi Currency scenarios are possible Content (please ensure you mask any confidential information): Hi, We can set var…
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Custom Role: PIM View Only AccessSummary: Custom Role required for PIM View Only Content (please ensure you mask any confidential information): We have requirement for View only access for PIM we have f…
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Can we update the subscription number and legal entity in specific scenarios like divestitures?Summary: Can we update the subscription number and legal entity in specific scenarios like divestitures? Content (please ensure you mask any confidential information): V…
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How to map Product Information Management DFF value to a custom field in Subscription ManagementSummary: How to map Product Information Management Descriptive Flex Field value to a custom field created by Application Composer in Subscription Management Content (ple…
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24B: Subscription Management - Requested Align Billing From FieldSummary: We can see the new field Requested Align Billing From after 24B release which were not mentioned in release notes. Kindly confirm what's the main purpose of thi…
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Revenue Recognition for Estimated UsageSummary: As per the Subscription management, we can bill using estimated usage, but there is no mention if revenue can also be recognized for estimated usage. Could you …
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Integration of Fusion OSM with RMCSSummary: How are the accounting GL segments derived for the Integration of Fusion Subscription Mangement with Fusion Revenue Management to recognize revenue. We don't wa…
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How to control the Billing Level to Summarized/Detail in Subscription Billing levelSummary: We are using OM-OSMC automation process to create the subscription and it has covered level as well. By default it is setting the Billing Level to Summarized an…
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Subscription Header Level is Active. And Product level are closed.Summary: We have closed all the Products from product level on Subscription. the status of the Products are Closed on Product level. But the Status of the Subscription o…
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Processed Flag is 'I' in OSS_RMCS_DOC_LINES_T table when interfacing data from OSMC-RMCSSummary: When "Send Subscription Revenue Information to Oracle Revenue Management Cloud" job is executed, then Processed Flag is updated to 'I' in OSS_RMCS_DOC_LINES_T t…
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The OSM - View Only role is specifically designed for checking subscriptions only.Summary: I have created a new Subscription Specialist role that allows the user to view subscriptions, but currently, The user can only access subscriptions for the US. …
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How to create subscription for Included Warranty productI am trying to create a Subscription with a product having Sales Product Type as Included Warranty. However, when I search for the product, system does not return any va…
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Unable to select BU while creating a SubcriptionSummary: I am creating a Subscription in UI. However, the BU which is required to be selected does not show up in BU search. I have Subscription Specialist role and have…
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Can we update a custom field in Subscription Product in Active statusSummary: We have a requirement to update a custom field in Subscription Product line in Active status. The subscription product starts billing on start date but revenue …
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need a query to get the unit price of subscription invoiceSummary: need a query to get the unit price of subscription invoice Content (please ensure you mask any confidential information): Version (include the version you are u…
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How to change length and width of custom field in Subscription Management using apps composerSummary: Is there a way to modify the dimensions of the custom field on the Subscription Management UI, allowing for adjustment of both the length and width? Also,with t…
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Does Order Management to Subscription Management Integration support Add product on Existing SubscriSummary: Does Order Management to Subscription Management Integration support Add product on Existing Subscription Management If so how it can be done , like we have any…
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Is there a way to configure the currency symbol in the system?Summary: We are currently working on setting up various price lists for the countries we will be supporting. One of these countries is Australia, and we would like to di…
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Unable to load Subscription Product through Import ManagementWe in process of loading Subscriptions in Oracle Fusion. However, the load for Subscriptions have errored out with following error - An error occurred during the data im…
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If we use CPQ for pricing in OSS, then are we able to create subscription through application UISummary: Client requirement is to create subscription through application UI and also from CPQ . Is it possible? Content (please ensure you mask any confidential informa…