Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Subscription Management
Discussion List
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Configure Oracle Subscription Management SLA to Avoid Prior Period BillingQuestion: How to Configure Oracle Subscription Management SLA to Avoid Prior Period Billing? Details: We created a Service Level Agreement (SLA) in Oracle Subscription M…
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ship to customer update for active subscriptionSummary: We need to update ship to and bill to customer, accounts, sites and contacts in active subscriptions. But System is not allowing this update either in UI or thr…
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How to create consolidated AR invoices based on delivery notes ?Summary: The business requirement is to generate consolidated invoices in AR based on delivery notes. Content (please ensure you mask any confidential information): It i…
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Mass update of amount in Billing Summary lineSummary: System has amount which is billed regularly i.e. on Monthly basis in billing summary lines. For Ex: Billed Amount is $ 100 from 01-Jan-2024 till 31-Dec-2024 Use…
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Send Subscription Revenue Information to RMCS ESS Job Not showing any dataSummary: Unable to see any details in the ESS Job " Send Subscription Revenue Information to Oracle Revenue Management Cloud " Content (please ensure you mask any confid…
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Fusion subscription management is not receiving correct price from Order management.Summary: Hi Team, Context is oracle fusion: In OM we have enabled this (Use Price on Imported Orders That Oracle Fusion%) in OM parameters to Yes , which ensures that th…
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Renewal of Subscription Based on Number of days before End Date at OSM LevelSummary: We want to pick the subscription for Auto-renewal based on subscription specific attribute and not Renewal Rules. Content (please ensure you mask any confidenti…
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24D: Create Negative Invoice Line in Subscription ManagementWe want to understand this feature as this auto enabled. https://docs.oracle.com/en/cloud/saas/readiness/sales/24d/ssma-24d/24D-subscription-wn-f33207.htm#Steps-to-Enabl…
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Has anyone migrated Subscription data from EBS-Service Contract to Subscription ManagementSummary: Is there any script to migrate Subscription data from EBS-Service Contract to Subscription Management(Fusion) User has data in EBS Service Contract. They want t…
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Is it possible to add additional fields to Update Products for mass-update?Summary: System provides fields in LOV which can be updated in Subscription. Is it possible to add standard field/EFF other than provided out of box, so that these field…
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Make Subscription header attachment required for amendmentSummary: We have requirement to make Subscription header attachment required when someone is trying to amend a subscription. If a Subscription admin is trying to amend a…
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Usage billing for coverage itemCurrently only subscription item product type support usage based billing but we have a use case where we want to use Usage based billing for covered item, Our client is…
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Can we update Pricing system attribute in subscription profile after subscription is active?Summary: We observed that pricing system is wrongly populated, Currently the subscription is active and when we tried to update the subscription with correct value we ar…
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Use of Free Form field in Edit Event Notification Rules and Templates SetSummary: Hello, A "Free-Form" message template would allow the sender to write a custom message tailored to the specific needs of the recipient or the situation, rather …
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Is there a limit on the number or products we can add on a subscription?Is there a limit on the number or products we can add on a subscription? Our client currently has around 70K products under the same contract a fraction of these product…
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Subscription Usage Bill Lines are not interfacing to RMCSSummary: Based on the OSS and RMCS Setups, we're able to interface Subscription Bill Lines for PriceType=ONE-TIME and PriceType=RECURRING to RMCS. However, when the Pric…
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Can we search Subscription contract based on DFF value/custom fieldSummary: User wants to add a DFF/Custom field on Subscription Contract header. Then user wants to search contracts based on values of DFF/custom field in Advanced Serach…
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Is it possible to define a parent contract and child contract kind of relationshipSummary: Is it possible to create a contract for a Parent customer and subsequent contract for child/franchise of parent? Thereafter, it is possible to search child/fran…
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Show Unit Price and List Price upto 3 decimals in Billing SummaryHello Team, We are creating Subscription manually and defined Pricing of the products in Manage Price List with Tiered based adjustment. In Tiered based adjustment we ar…
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How to Recognise the Revenue for Add Ad-hoc Bill Lines FeatureSummary: We are planning to test the new Subscriptions feature https://docs.oracle.com/en/cloud/saas/readiness/sales/24c/ssma-24c/24C-subscription-wn-f32557.htm Add Ad-h…
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How to create multiple invoices based on grouping field value at Subscription Product LineSummary: While running Subscription to AR Billing jobs, multiple invoices should be created and invoice lines needs to be grouped based on Opp Id custom field at Subscri…
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'Location Purpose' within Manage Assets task in Oracle Fusion Subscription Management ?Is it possible to add a search filter field as 'Location Purpose' within Manage Assets task in Oracle Fusion Subscription Management ?
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Update Bill from date to Active subscription from past date to sysdateSummary: We have a one time charges for annual billing frequency from Bill-from-date in 1st Jan, 2024. Since, AR period closed for previous months and only current month…
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Would like to understand the different between the below 2 subscriptionproducts API1){{environment}}/crmRestApi/resources/latest/subscriptionProducts?q=SubscriptionNumber=SUB123;&fields=SubscriptionNumber,SubscriptionProductPuid,ExternalAssetKey Oracle…
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Make Subscription LE field dependent on BU field AND Show LE specific Items in the Product LOVWe have following requirements: 1. Limit the list of values appearing on the Subscription LE field based on the BU selected on the subscription. - Since these are standa…
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How to restrict at subscription level to NOT to send to AR interface for invoicing SR 3-38149292761Summary: How to restrict at subscription level to NOT to send to AR interface for invoicing Reference SR 3-38149292761 Content (please ensure you mask any confidential i…
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24C:Add Ad-hoc Bill Lines. Impact on Revenue ManagementIn 24C, new functionality has been introduced to Add Ad-hoc Bill Lines to Subscriptions. What is the impact of this on the Revenue Contract in Revenue Management? Will i…
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Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities)Summary: Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities) Content (please ensure you mask any confidential information): Do we have …
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24C: API to update Balance Register allownaceSummary: Hi Team, I read in one of the documents saying that we can update the allowances in pick period using API. But when I am trying to update with API (Update allow…
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Map subscriptions sourced from OM as "License" Contract TypeSummary: We have a custom field on the subscription header named "Contract Type". When a subscription is created from OM integration, according to specific condition (it…