Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to trigger Subscription renewal and Amendment at same time from Fusion Order managementSummary: Hi team , Kindly let us know how to achieve the following requirement if possible: The requirement is to trigger both Subscription renewal and amendment at the … -
How to Amend a renewed subscription from Fusion Order managementSummary: Hi team, We are looking for a way to amend a renewed subscription from Order management. If a subscription got renewed automatically in SMC and then later the r…
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Item Is Not Found When Adding Product To Subscription ManagementHi, This is new implementation. I have configured subscription management and trying to create a subscription entry first time; but item is not found when adding product… -
how to add new line into the existing subscriptionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Skip Bill Lines Interface to RMCS in migrated SubscriptionsSummary: Is there a way in which we can skip historical bill lines from interfacing to RMCS and recognizing revenue? Our use-case is to Import Subscriptions in subscript… -
What privilege to be assigned to run 'Fetch Subscription Invoice Information from Receivables'Summary: What privilege to be assigned to run 'Fetch Subscription Invoice Information from Receivables' Content (please ensure you mask any confidential information): We…
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Is there an option for the override credit amount value to be picked when closing a subscription?Hi, Good morning. We have noticed that when we try to close a product in Subscriptions management, it is possible to provide a value in "override credit amount" field, a…
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Need To Create Role With Limited Functionality In Subscription ManagementSummary: Need To Create Role With Limited Functionality In Subscription Management Content (please ensure you mask any confidential information): Hello Team, Need to cre…
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Credit memo from subscription management is not sending sales credits to ARSales credits are not importing into AR on the credit memo, but they are populating in AR from the invoice. Is this a standard process, or do we need to change any setup…
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Revenue allocation % override in revenue milestones once the subscription is in Active statusSummary: We're implementing Milestone Billing feature in Subscription Management. Customer has come up with a very basic use-case that they want to adjust the revenue al…
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How to send email notification upon Subscription ActivationHow can we send an email notification when Subscription is first activated? I didn' t find any setup option in teh Subscription module itself. Maybe there are other tech… -
how to update and renew a subscription at the same time from the OM to SMC via payloadHi team, We have a requirement where the client wants to renew a subscription but also want to be able to update the subscription via a payload. We have separate request…
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Reports not working in DashboardsSummary: The Dashboards are showing the message "No data found", but when I open the Report itself, the content is displayed. Content (please ensure you mask any confide…
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We need to add Bill to address and ship to address to the Subscription Preview template.Summary: We need to add Bill to address and ship to address to the Subscription Preview, Subscription template. Content (please ensure you mask any confidential informat…
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How a subscription line item can fetch price in three decimal?Our business has a customer who has item priced at say $ 8.975 and they want the same price (without rounding) to be flown in the subscription. Issue Even after setting …
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What is the impact of subscription suspend on revenue management?Hi All, What happens when a subscription product is suspended? Does the revenue management cloud stops revenue recognition? Thanks, Girish -
Credit Memo for Usage Settlement in Oracle Subscription ManagementHello, We are using usage based subscriptions with estimates added. When the trueup is calculated, we expect if the usage is more than estimate then a new invoice must b…
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Unable to generate person number manually while creating userSummary: Raising this SR in reference to 4-0000383108, where the requirement is to generate person number manually while creating a new user in order to view the Subscri…
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How to Perform Subscription Validation Action via REST APISummary: As per the documentation, there is POST Action API which will create Subscription Validations for a subscription. https://docs.oracle.com/en/cloud/saas/sales/fa…
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Preview task is still visible after removing the privilegeSummary: While testing this privilege(OSS_PREVIEW_SUBSCRIPTION_PRIV) I encountered that the Preview task is still visible after removing the privilege in Subscription Ma…
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How to migrate the Subscription Tiers from one Fusion instance to anotherSummary: Hello Oracle Experts! As part of our re-implementation, we are migrating Subscriptions from one Fusion instance to another Fusion instance. We need to migrate t…
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How to debug a groovy Script trigger in Oracle subscription managementSummary: Hi team, we are looking for a way to debug the groovy script trigger. We have written some simple println statements inside the condition, to check if the condi…
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Creating two subscriptions from one sales order based on custom attributeHi Team, We have a requirement to create multiple subscriptions from one sales order based on one custom attribute at sales order line DFF. Based on different subscripti…
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"You must enter at least one line for this subscription. (OSS-6075080)" - ErrorHi everyone, We're currently working on importing a Subscription Service Contract as part of our data migration training. However, when we attempt to import the Subscrip…
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How to close subscription products that have future close dates?Summary: We have a subscription with multiple products. User has closed a few of the lines with a future close date and suspended a few with a future suspended date. Now… -
Subscription usage-charge Billing apply price according to external attributeHello, We are using usage charge pricing on a Subscription Product. we have a monthly billing where we update the usage qty via API as it is calculated from an external …
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How to disable Serial number field in search and add asset page in add asset tabSummary: We are trying to disable serial number in search and add asset page in associated tab can you help us in fixing the issue Thanks Aditya
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on February 19th & 20th across our Marketing & Sales Unification, Revenue Transforma… -
There is a examples to create a custom validation rules using flexfields informationSummary: Hi, we try to create a custom validation rules in subscription management using page composer, owr requisites is validate a flexfield field, any one can help me… -
how to bring subscription in to draft statusSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…