Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Subscription information not showing in Install Base module under Subscription section.Summary: We created Coverage based subscriptions and created a covered level product by associating an Install base asset. If we navigate to the Install base asset modul… -
How to create subs in SMC from OM with in-full one time billing but periodic revenue recognitionSummary: How to create subscription item in Subscription Management from order management for multi year contracts, for which billing happens in full one time at the sta…
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groovy script to map tax amount from order management to subscription managementWe are trying to map the estimated tax for the order(ChargeCurrencyExtendedAmount_Custom)to the subscription estimated tax(EstimatedTax_Custom)at the product level with …
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can we mass terminate subscriptions?Summary: I am looking for a way to terminate subscriptions in bulk. is there any way ? Content (please ensure you mask any confidential information): Version (include th…
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Why Subscription Billing summary page not showing new billing periods?We have subscription created with 'Weekly' billing frequency. The subscription is evergreen there is no end date on product line as well, however the billing summary for…
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unable to query subscription numberSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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add product page is coming as blank in OSMCSummary: In new instance, we have setup all necessary configuration from Subscription Management but while creating subscription and adding product we see the product se…
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Can we update the Price Periodicity on Subscription product charge?Hello, How do we update the price periodicity on the subscription product charge ? We have defined the price for the product as below (Month and Year). But we are unable… -
Is Pricing Term applicable for only Recurring Sales Price and not for Sales Price?Summary: Hello Oracle Experts, the Pricing Term feature available in Oracle Fusion Subscription management, is that feature only applicable for Recurring Sales Price and…
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How to get estimated tax from order management to subscription managementSummary: Order management has estimated tax populated as per quote but subscription management does not have any tax coming from OM. Could you please help us to map thes…
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Bill To Date in Invoice Text Subscription Billing SummarySummary: Bill To Date in Invoice Text Subscription Billing Summary not getting captured correctly. We are capturing Invoice Text Description in Subscription Product as b…
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Field BILL_TO_CONTACT_ID from oss_subscriptions table is joined with customer contacts tablesHow the field BILL_TO_CONTACT_ID from oss_subscriptions table is mapped in customer contacts tables? The SHIP_TO_CONTACT_ID from the same table is mapped with hz_relatio…
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How to achieve to populate estimated tax in subscription managementSummary: We have a requirement where tax classifications automatically start showing up in Subscription Management. Is there any way to display the estimated tax based o…
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How to Enable Proration of One-Time Charges when Subscriptions are created from OMSummary: We have a requirement to enable the Enable Proration check box on the Chrages/Pricing tab at Subscription Product level. Is there any way to check this check bo…
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Need to copy OM EFF value to Subscription Product Start Date standard fieldSummary: Hi Team, We have a requirement to copy OM line level EFF value to Subscription Product Start Date standard field. We have created the necessary service mappings…
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Access Group Members - Different results on screen and APIHello, I'm facing a situation where an user is added to a Role on Security Console, I can see that the user has been added succesfully but it is not present in the list …
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Is there any API/Extension available to Split the Subscription Install Base AssetsSummary: We have an Order with 5 quantity for a non serialized item. 1 Asset with 5 quantity is created. We have the requirement to split this asset into 5 different ass…
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Not able to add Close /Cancel reason in SMC Header Audit TabSummary: We want close/cancel reason in SMC header audit tab, but we are not able to find a way. Earlier we did the same for Product level Aduit tab from Manage Audit po…
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How can we retrieve the historical data for subscription changes?We have a requirement to find the historical data for subscription. For example, If a PRODUCT LINE was amended 3 times, then how can we check what was the data in first …
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asset relationthipSummary: when adding covered level of Asset, choose serial. click on the icon of Asset relationship - we see the serial top level related assets (parent) and lower level…
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How to add custom fields or DFF in Rate plans ?Summary: Hi, We have a requirement to store additional information at Rate plan level, how can we add custom/DFF fields in rate plan. Any leads would be appreciated Cont… -
Is 'Enable periodic billing' in Sales Price charge avaliable in Header or Line level?Summary: we need to use in Charge Sales Price the field - 'Enable periodic billing' in order to invoice Quarterly. is this field avaliable in Header or line level? we on…
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Flexible Revenue Recognition in Subscription ManagementSummary: Scenario Description: Our customer, a renewable energy warehouse manufacturer, requires a solution to manage subscription-based service contracts. Specifically,… -
Need to include a custom field from subscription to revenue management while using ESS jobHi Team, We have custom called "Revenue Amount", this field needs to interfaced to revenue management, while we perform the standard ESS job "Send Subscription Revenue I…
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How to use the Copy mapper to copy Bill lines from one Subscription to another during duplicationSummary: Hello Oracle Experts! Our requirement is to transfer the billing lines from one Subscription to another while duplicating a Subscription. We found that copy map…
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Update billing charges for the subscription productWhile calculating the charges in bill line of subscription Management , there is a requirement from c customer side to update the charges as Billing Charges = Base Pric…
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how to close a subscription from order managementSummary: We are looking for a way to close a subscription from Order Management. Kindly, let us know. Content (please ensure you mask any confidential information): Vers…
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Unable to create a SubscriptionSummary: I am facing an error while creating a subscription in Subscription Management. I have already added the Legal Entity in the system, but the error still persists…
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New asset field for Subscription MangementSummary: Hello We need to add few new fields on Asset for Subscription management..like Dealer Name ..etc. Which object we use in App Composer. We are not using Oracle M…