Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to restrict at subscription level to NOT to send to AR interface for invoicing SR 3-38149292761Summary: How to restrict at subscription level to NOT to send to AR interface for invoicing Reference SR 3-38149292761 Content (please ensure you mask any confidential i… -
24C:Add Ad-hoc Bill Lines. Impact on Revenue ManagementIn 24C, new functionality has been introduced to Add Ad-hoc Bill Lines to Subscriptions. What is the impact of this on the Revenue Contract in Revenue Management? Will i… -
Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities)Summary: Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities) Content (please ensure you mask any confidential information): Do we have …
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24C: API to update Balance Register allownaceSummary: Hi Team, I read in one of the documents saying that we can update the allowances in pick period using API. But when I am trying to update with API (Update allow…
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Map subscriptions sourced from OM as "License" Contract TypeSummary: We have a custom field on the subscription header named "Contract Type". When a subscription is created from OM integration, according to specific condition (it…
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Use case of sending mail to Sales Rep 30 days before expiry of subscriptionSummary: There is an use case to send remainder mails to Sales Rep , 30 days before the expiry of subscription. Is it possible to use Event Notification Rules and Templa…
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Remove the Actions from the subscription screenSummary: Some of the actions(Renew/Apply Hold) on the subscription screen is not required and need to be removed. Please provide steps to disable\remove the actions from…
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Increase Included Warranty termSummary: We have business scenario where a machine is shipped to customer with the included warranty of 12 months and the warranty start date is upon shipment. During in…
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Close/End date an Included WarrantySummary: We are testing a scenario for demo machine. This demo machine which is a business asset, is shipped to customer for demonstration and evaluation. This shipment …
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Steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialogSummary: I need steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialog Content (please ensure you mask any confidential infor…
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Usage Based Subscriptions are not generating billing Schedules, so TCV is 0Summary: We trying to create Usage based Item in subscription , however after adding the product to subscription TCV became 0. We followed below steps. Subscription Prof…
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How can I send Customer & Subscription number combination to RMCS to create one customer contractSummary: We are sending some provisioning subscriptions order to RMCS, How ever we couldn't find the attribute to use to create single RMCS contract with the combination…
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How to price sales agreement/Service logistics work Order based on customer classSummary: How to price sales agreement/Service logistics work Order based on customer class Content (please ensure you mask any confidential information): How to price sa…
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Balance management functionalitySummary: Hi Team, We have a requirement where we have a prepaid wallet of 10,000$ and the amount is drawn from the wallet based on the usage. Ex: Period 1 Prepaid wallet… -
Estimation Based Usage SubscriptionSummary: Creating subscription with estimation amount/quantity and minimum quantity/amount through sales order. Content (please ensure you mask any confidential informat…
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Payload and endpoint used for amending the subscriptions through order managementSummary: We want to increase the quantity on the subscription created from this sales order using the amend REST API Payload. When we are trying to amend the sales order…
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Can we add a product line to an existing subscription from a sales orderSummary: Is there a way to sell a subscription product from a sales order and to add it to an existing subscription instead of opening a new one? Content (please ensure … -
How to select Custom Credit Transaction Type in Subscription Management moduleSummary: Unable to select the custom credit transaction type in standard transaction type field and Custom Credit memo transaction type not showing in subscription profi…
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Will Prospective accounting become a default feature in future releases?Subscriptions 24A introduced prospective accounting for Price Changes, Renewals, Amendments and Terminations Currently this is feature can be enabled through a SR with O…
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How to add custom field to invoice textSummary: Can we add a custom field on the Subscription to the Invoice Text on the Profile setup? Content (please ensure you mask any confidential information): currently…
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How to map the seeded Warehouse field from sales order fulfillment line to Subscription Product lineSummary: We need to map standard Warehouse field from sales order fulfillment line to standard Warehouse field in Subscription Product line. Can you please provide any O…
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update Customer Bill To Sites Revenue and Receivable accountsHi all,I have one requirement, For the Intercompany segment to be defaulted correctly for both the Receivables and Revenue Accounts it becomes necessary to alter the ex…
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Moved: Bill to and ship to customer contacts are not interfaced from order to subscription through …This discussion has been moved.
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How to configure a different warranty duration based on the customers if the product is sameSummary: Length of included warranty needs to be adjusted based on customer parameter Content (required): Our requirement is to create a specific duration of warranty fo…
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configuring copy map for subscription bill line while duplicating a subscription ending up in errorSummary: Our requirement is to duplicate a subscription and the subscription product pricing and bill lines. I am able to configure the map for charges but when I am fol…
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Mass Update Subscription Product Custom AttributesHello, We have subscriptions and products and they have some custom attributes to indicate price increase index. When we use Mass Update feature to update subscriptions,… -
Can assets be added to a subscription under the "Associated Assets " subtab from an external source?Summary: Can assets be added to a subscription under the "Associated Assets " subtab from an external source either through UI/API/FBDI instead of adding from Oracle Fus…
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How to migrate EFF fields from one instance to another in Subscription Management CloudHow to migrate EFF fields from one instance to another in Subscription Management Cloud?
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Calculating True up based on consumptionSummary: We would like to calculate trueup on a yearly commitment billed monthly. As we pass the usage via API, both the charges - consumption & true up charges are gett… -
Is it possible to display a site with purpose defined as Installed-at at Subscription Header level?Summary: We have a requirement to display the Installed at Site at the Subscription Header level, currently we only have standard fields for Bill- to and Ship-to sites. …