Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Learn about the new Oracle AI Agent Studio for Fusion Applications: Watch Now
Subscription Management
Discussion List
-
Use case of sending mail to Sales Rep 30 days before expiry of subscriptionSummary: There is an use case to send remainder mails to Sales Rep , 30 days before the expiry of subscription. Is it possible to use Event Notification Rules and Templa… -
Remove the Actions from the subscription screenSummary: Some of the actions(Renew/Apply Hold) on the subscription screen is not required and need to be removed. Please provide steps to disable\remove the actions from…
-
Increase Included Warranty termSummary: We have business scenario where a machine is shipped to customer with the included warranty of 12 months and the warranty start date is upon shipment. During in…
-
Close/End date an Included WarrantySummary: We are testing a scenario for demo machine. This demo machine which is a business asset, is shipped to customer for demonstration and evaluation. This shipment …
-
Steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialogSummary: I need steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialog Content (please ensure you mask any confidential infor…
-
Usage Based Subscriptions are not generating billing Schedules, so TCV is 0Summary: We trying to create Usage based Item in subscription , however after adding the product to subscription TCV became 0. We followed below steps. Subscription Prof…
-
How can I send Customer & Subscription number combination to RMCS to create one customer contractSummary: We are sending some provisioning subscriptions order to RMCS, How ever we couldn't find the attribute to use to create single RMCS contract with the combination…
-
How to price sales agreement/Service logistics work Order based on customer classSummary: How to price sales agreement/Service logistics work Order based on customer class Content (please ensure you mask any confidential information): How to price sa…
-
Balance management functionalitySummary: Hi Team, We have a requirement where we have a prepaid wallet of 10,000$ and the amount is drawn from the wallet based on the usage. Ex: Period 1 Prepaid wallet… -
Estimation Based Usage SubscriptionSummary: Creating subscription with estimation amount/quantity and minimum quantity/amount through sales order. Content (please ensure you mask any confidential informat…
-
Payload and endpoint used for amending the subscriptions through order managementSummary: We want to increase the quantity on the subscription created from this sales order using the amend REST API Payload. When we are trying to amend the sales order…
-
Can we add a product line to an existing subscription from a sales orderSummary: Is there a way to sell a subscription product from a sales order and to add it to an existing subscription instead of opening a new one? Content (please ensure … -
How to select Custom Credit Transaction Type in Subscription Management moduleSummary: Unable to select the custom credit transaction type in standard transaction type field and Custom Credit memo transaction type not showing in subscription profi…
-
Will Prospective accounting become a default feature in future releases?Subscriptions 24A introduced prospective accounting for Price Changes, Renewals, Amendments and Terminations Currently this is feature can be enabled through a SR with O… -
How to add custom field to invoice textSummary: Can we add a custom field on the Subscription to the Invoice Text on the Profile setup? Content (please ensure you mask any confidential information): currently…
-
How to map the seeded Warehouse field from sales order fulfillment line to Subscription Product lineSummary: We need to map standard Warehouse field from sales order fulfillment line to standard Warehouse field in Subscription Product line. Can you please provide any O…
-
update Customer Bill To Sites Revenue and Receivable accountsHi all,I have one requirement, For the Intercompany segment to be defaulted correctly for both the Receivables and Revenue Accounts it becomes necessary to alter the ex…
-
Moved: Bill to and ship to customer contacts are not interfaced from order to subscription through …This discussion has been moved.
-
How to configure a different warranty duration based on the customers if the product is sameSummary: Length of included warranty needs to be adjusted based on customer parameter Content (required): Our requirement is to create a specific duration of warranty fo…
-
Mass Update Subscription Product Custom AttributesHello, We have subscriptions and products and they have some custom attributes to indicate price increase index. When we use Mass Update feature to update subscriptions,… -
Can assets be added to a subscription under the "Associated Assets " subtab from an external source?Summary: Can assets be added to a subscription under the "Associated Assets " subtab from an external source either through UI/API/FBDI instead of adding from Oracle Fus…
-
How to migrate EFF fields from one instance to another in Subscription Management CloudHow to migrate EFF fields from one instance to another in Subscription Management Cloud?
-
Calculating True up based on consumptionSummary: We would like to calculate trueup on a yearly commitment billed monthly. As we pass the usage via API, both the charges - consumption & true up charges are gett… -
Is it possible to display a site with purpose defined as Installed-at at Subscription Header level?Summary: We have a requirement to display the Installed at Site at the Subscription Header level, currently we only have standard fields for Bill- to and Ship-to sites. …
-
Unable to get LOV for newly created rate planSummary: We have created 'True up charges' in Manage pricing charge definitions and added it to existing rate plan. We are planning to create a new entitlement plan for …
-
is any API or backend option to update Invoicing Rule at product level for active subscriptionSummary: May I know if there is any API or backend update by Oracle to update Invoicing Rule at the product level for active subscriptions as we tried from UI and it wor…
-
Order management header DFF fields to Subscription Product custom fields service mapping support?Summary: Order management header DFF fields to Subscription Product custom fields service mapping support? We would like to understand as we can map 1.order management H…
-
Creating subscription with commitments at the header levelSummary: Hi Team, We are looking to create a subscription contract with multiple subscription lines and a single commitment at the header level. i.e commitment including…
-
Intercompany Subscription ManagementHi All, Our client is using subscription management for maintaining customer subscriptions. We have multiple legal entities providing services internally. For Ex: Legal …
-
What are the privileges that count towards the metric for B91080I am trying to find a list of privileges that are counted for B91080 Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service - Hosted Named User It is …