Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to pass custom field values from original subscription to consolidated subscription?Summary: We need to create a subscription from OM through payload. Once order submitted and subscription gets created in OSM in draft status, we will add custom field va… -
Is there any Subscription Management PVO available for use in OM Extension/ AlgorithmDear Experts, Is there any Subscription Management PVO available for use in OM Extension/ Algorithm ? I could not find any PVOs in the support doc : https://support.orac…
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How to price subscription item based on the existing lines on the subscription?We have group of products usually categorized as a bundle. The character of this bundle is in such a way that if any one of the product belonging to the bundle is ordere…
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Redwood User Interface for Subscription ManagementSummary: I need to implement Redwood UI for Subscription Management. I followed all the steps to enable Redwood UI in OSM but I'm getting blank screen after going to new…
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How to prevent creation of Subscription Product lines with duplicate Standard or EFF field values.Summary: How to setup check or validation upon Subscription Product line entry that will prevent creating lines with duplicate values in Standard, custom or EFF field. E…
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OM to Subscription integration error with The value of the Inventory Item Id attribute is not validSummary: While we are integrating OM to subscription, standard orchestration failed in creation of the subscription with one Item. It says that Detail Message: oracle.jb…
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how to make subscription profile field updatable after subscription activatedSummary: Hi all, Is there any way we can make the subscription profile field editable after the subscription activated? Content (please ensure you mask any confidential …
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how to create evergreen subscription via Order REST APIWe have requirement to create evergreen subscription via Order REST API and what are all changes(algorithm) needed to create a subscription
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"Oracle Subscription Management – Managing Mid-Term Cadence Change with Existing Invoices"We are using Oracle Subscription Management, where invoices are generated one month in advance of the subscription period. The subscription in question runs from January…
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Mass upload data to create multiple product lines for a given subscription, validate & activateSummary: One of my Customer having requirement to Mass upload data to create multiple product lines for a given subscription and validate and activate it. Please provide…
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25B: Specify Day of the Month for Billing AlignmentWe want to understand the feature of this New Attribute Align Billing Day. We are currently using Align Billing From attribute in Integrations using RESTAPI and File Upl…
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25B: Create On-account Credit Memo for Bill Lines not Invoiced from ReceivablesWe already have option to select Credit Memo option as On Account in Subscription Profile. We want to understand exact business scenario for this new attribute in Subscr…
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Not generating billing schedules when Evergreen ESS job is ran on existing subscriptionSummary: "Generate Bill Lines for Evergreen Subscriptions and Subscriptions with Pricing Terms" Program is not creating Bill Lines on the existing Subscriptions that do …
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can we make the checkbox in the amend product page as default yes in Subscription management.Is there any way to make the 'Copy charges' and 'Include adjustments' as a default tick or yes in the amend product page which pops up when we amend a product in subscri…
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What are the steps required to use a subscription product dff to make pricing adjustments ?What are the steps required to use a subscription product dff to make pricing adjustments ?
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New Warranty Getting Activated after Shipping the repaired AssetSummary: After Shipping back the Repaired Asset through Order Management , New Warranty is getting created in Subscription Management. Ideally it should have amendment i…
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Custom Role Created for SubscriptionSummary:Custom Role Created for Subscription Content (please ensure you mask any confidential information): Hello, I have created custom role for subscription. Can you t…
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How to change the billing frequency after the subscription is sent from FOM into the OSS_ORDER_TRANSSummary: How to change the billing frequency after the subscription is sent from FOM into the OSS_ORDER_TRANSACTIONS. How to change the billing frequency after the subsc…
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Attribute set for Tax Exemption Control in entity ProductsEO failedSummary: HI All, While loading Subscription Product via import process (FBDI), getting the below error. "Attribute set for Tax Exemption Control in entity ProductsEO fai…
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can we pass requestedrateplanname while creating order via REST APISummary: we have request to validate if there is a way to create order for usage based subscription with "requestedrateplanname" via REST API Content (please ensure you …
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Warehouse field data not flowing from order management to subscription lineWarehouse field not flowing from Order management to Subscription line. It's a seeded field and not custom.
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Need to Get a field from Subscription Tables OSS_PRODUCTSSummary: I need to Get a field from Subscription Tables, we are able to see a field 'Term' in front end at product level in subscription also we can see the field in the…
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How retroactive/retrospective changes work in subscription management ?Summary: Hi We have a below requirement: If a subscription starts on January 1, 2025, with an initial price of $50 per month and is invoiced for four months (January to … -
How to change subscription related data in the existing linesSummary: How to change subscription related data in the existing lines while interfacing data from OM to Subscription Management. Is there any way to change the subscrip…
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How to Renew Subscription with One-Time Charge have same price information as in original subscriptHi team, We would like to know how to Renew a subscription with One-Time Charges for which the renewed subscription should have same price information as in original sub…
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why is prorate credit not interfaced after closing subscriptionI closed a subscription, choosing prorate with credit. The subscription was closed and I saw the credit on the billing summary but the credit transaction was not interfa…
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Do Copy Maps copy all flex fields or can we choose/control what flex fields are copied?The business wants to understand if when duplicating a subscription, they can choose/control which flex fields to copy over to the duplicated subscription.
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Does new "Manage Pricing Promotions" feature applies to subscriptionSummary: I wonder if the new 24C feature Manage Pricing Promotions works with subscription management ?? in addition, when trying to define a promotion for a subscriptio… -
How to apply a tier based discount on total contract value of a subscriptionSummary: for a given subscription , with 1 subscription line (product) we need to apply a discount based on total contract value this discount must be a % based of total…
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If populated, is the Renewal Duration and Period used regardless if the Use renewal term is checked?If populated, is the Renewal Duration and Renewal Period fields at the Subscription header's Renewal Control, or at the Subscription product's Summary used for renewals …