Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Credit Memo for Usage Settlement in Oracle Subscription ManagementHello, We are using usage based subscriptions with estimates added. When the trueup is calculated, we expect if the usage is more than estimate then a new invoice must b… -
Unable to generate person number manually while creating userSummary: Raising this SR in reference to 4-0000383108, where the requirement is to generate person number manually while creating a new user in order to view the Subscri… -
How to Perform Subscription Validation Action via REST APISummary: As per the documentation, there is POST Action API which will create Subscription Validations for a subscription. https://docs.oracle.com/en/cloud/saas/sales/fa…
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Preview task is still visible after removing the privilegeSummary: While testing this privilege(OSS_PREVIEW_SUBSCRIPTION_PRIV) I encountered that the Preview task is still visible after removing the privilege in Subscription Ma…
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How to migrate the Subscription Tiers from one Fusion instance to anotherSummary: Hello Oracle Experts! As part of our re-implementation, we are migrating Subscriptions from one Fusion instance to another Fusion instance. We need to migrate t… -
How to debug a groovy Script trigger in Oracle subscription managementSummary: Hi team, we are looking for a way to debug the groovy script trigger. We have written some simple println statements inside the condition, to check if the condi… -
Creating two subscriptions from one sales order based on custom attributeHi Team, We have a requirement to create multiple subscriptions from one sales order based on one custom attribute at sales order line DFF. Based on different subscripti…
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"You must enter at least one line for this subscription. (OSS-6075080)" - ErrorHi everyone, We're currently working on importing a Subscription Service Contract as part of our data migration training. However, when we attempt to import the Subscrip…
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How to close subscription products that have future close dates?Summary: We have a subscription with multiple products. User has closed a few of the lines with a future close date and suspended a few with a future suspended date. Now… -
Subscription usage-charge Billing apply price according to external attributeHello, We are using usage charge pricing on a Subscription Product. we have a monthly billing where we update the usage qty via API as it is calculated from an external … -
How to disable Serial number field in search and add asset page in add asset tabSummary: We are trying to disable serial number in search and add asset page in associated tab can you help us in fixing the issue Thanks Aditya
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on February 19th & 20th across our Marketing & Sales Unification, Revenue Transforma… -
There is a examples to create a custom validation rules using flexfields informationSummary: Hi, we try to create a custom validation rules in subscription management using page composer, owr requisites is validate a flexfield field, any one can help me… -
how to bring subscription in to draft statusSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Unable to increase subscription price through Import managementSummary: We are trying to increase subscription price through Subscription Charge Adjustment Import Object, when trying to do same we are encountering the problem "The d…
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Unable to update the CalculateEstimatedTaxFlag via Subscription Patch APISummary: I'm trying to update the CalculateEstimatedTaxFlag to True via Patch API: crmRestApi/resources/11.13.18.05/subscriptions// Content (please ensure you mask any c…
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subscription billing- create an AR Invoice with past date according to the 'Interface Date'Hi, We have a case of Contract Usage billing periods on 1st of the month to the end of the month while the 'Interface Date' is also the last day of the month. We want th…
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Add Atributes function in Subscription managementHi, We noticed there is a change in the 'Add Attributes' function but it wasnt mentioned in the 25A release documentation, could you please verify and confirm. post 25A
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how Subscription data creates events in OICHi Anyone aware on how to check the Subscription data creates events in OIC? Thanks Aditya
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Created Date field on Subscription recordSummary: Hello I need to use logic based on created date of subscription of so need to use a Created Date field in groovy. But cannot find any standard 'Created Date' fi…
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"Subscription Management".You must provide a value for the PricingTermAdjustmentPct attribute.Hi , For the subscription i.e. in draft status, i tried to enable pricing term manually via FE, by providing pricing Method as "Markup" and value as 10. We have Entered …
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How to enable offset only for first interface date in Billing lines in subscription Billing SummarySummary: Hi Team, We want to offset the 1st interface date of the bill lines in the subscription billing summary by a certain number of days. However if we use the bill …
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Invoice Amount in AR not matching with the Invoice Amount in SubscriptionsSummary: While creating the invoice in Subscription Management, the Invoice Amount in Accounts receivables is not matching with the Invoice Amount in Billing Summary sec…
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CPI price index not considering the updated adjustment basis in subscription managementWe have a requirement where there is multi year (3) contract and will be x% increase every year starting from 2nd year. Our Pricing system is "Third Party" Tried to crea…
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Adding new sales order to existing subscriptionHi Team, We have requirement to add sales order created for same customer to existing subscription which is for same bill to and ship to addresses instead of creating ne…
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Does the subscription module support Rate Plan tiered pricing?Summary: We have specific business scenario, where I have created tiered pricing in a Rate Plan for Usage Quantity on pricing administration. The subscription item does …
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time zone of the Business Unit In which Subscription Account createdSummary: a) Contract Start Dates and End dates are captured in which Timezone when subscription account or products are created ? Is it in DB timezone or Business Unit t…
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Need to extract string from OM Header EFF and push to OSMC Custom field on headerSummary: Hi Team, There is requirement to extract a part of string from OM Header EFF and push to OSMC Custom field on header. Example: Order EFF Header Subs Header CCTO…
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How to implement balance management in subscriptionImplementation guide to implement Balance Management ( balance codes, balance registries, etc) in Subscription Management?
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I am getting invalid address on ship to address used in the SubscriptionSummary: I am getting an invalid address on the ship to address used in the Subscription. Just navigating to that account ship to site and saving it solves the issue. No…