Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Send Subscription from Oracle Subscriptions to RMCS with satisfaction measurement model as "Percent"Hi All, We are integrating Oracle subscriptions management with Oracle Revenue Management using out of the box integration. The default satisfaction measurement model in… -
Subscription Usage Event DashboardDoes the subscription usage event dashboard (released in 24d) has an option/button to reprocess the error batch from the dashboard itself?
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Period Type and Start on Subscription header should be editable, currently showing as read onlySummary: PeriodType and Start on Subscription header should be editable, currently showing asread only Content (please ensure you mask any confidential information): Ver…
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Can't see the subscription number and line number when working on a line/ sublineSummary: Can't see the subscription number and line number when working on a line/ subline Content (please ensure you mask any confidential information): Version (includ…
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how to activate a one subscription product line in the contract through OMIs it possible to activate a one subscription product line in the contract through OM if the contract has two product line eg: a contract has 2 line line 1 =Active line … -
CX Solution Overview Demos this week on December 11th & 12th!!Register today for our CX Solution Engineering led Solution Overview Demos this week on December 11th & 12th across our Marketing & Sales Unification, Revenue Transforma… -
Is there any Restriction in Updating the Charge Name in Subscription bill line through Rest APISummary: Unable to update charge name - Subscription through Restapi for a closed Bill line Content (please ensure you mask any confidential information): Hello Team, I … -
how can I set Billing date field in Subscription new Line item when the subscription is Amende.Summary: The subscriptions are created from Order management, and In SMC, there is a product line Field name "BillingDate" which has four LOV 1. Period Start, 2. Period …
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How to enable proration based on fixed number of days for a month?Summary: We have requirement to give prorated credit based on fixed number of days for a month, when we close the subscription using "Prorate with Credit" option Ex: If … -
created subscription product amendment via sales order API in 24DSummary: created subscription product amendment via sales order API in 24D and saw that a new subscription is being created for each amendment. https://us.v-cdn.net/6034…
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what timezone will have on subscription product start and end datesSummary: what timezone will have on subscription product start and end dates, will it be BU specific timezone or db timezone Ex: lets say customer is taking subscription…
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OM Imported Subscriptions End Date removal using Algorithm ScriptAs you know, Oracle Fusion currently does not support > import of Evergreen Subscriptions from Order Management. Namely, Sales Order line for subscription item cannot be…
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How to configure SMC so that for multi year contracts?Summary: How to configure SMC so that for multi year contracts we have only a single bill line irrespective of the duration of the contract can anyone tell us how to con…
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Is there a way to enable auto-refresh on the Subscription page using Groovy?Hi, We are exploring options to display a custom pop-up message that, when clicked, redirects to the Subscription Management Cloud page. Background: We are initiating a …
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Subscription Cloud Business Events schemaSummary: We are trying to subscribe Subscription Create Event and Subscription Update Event generated in Fusion SMC using OIC ERP Adapter. Events generated for update sc…
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How does Precedence work for Business Units in Subscription RulesSummary: How does the Precedence field work for Subscription rules. If the same Business unit is used with another Renewal Template and Subscription profile , how does s…
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How to hide the contract preview header in contract managementThe clauses are created, in addition to having the skeleton to create the terms templates, where the clauses are entered, when we click on "Action" and select "Preview P…
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What value in Subscription triggers performance satisfaction plan in RMCSSummary: Hi All, We want to know what value or combination of what values/fields would pick the satisfaction plan in RMCS contract. We are working on OM - OSS - RMCS int… -
how can I remove Offset field in Subscription new Line item when the subscription is Amende.Summary: In SMC, there is a product line Field name "BillingDate" which has four LOV 1. Period Start, 2. Period end, 3. Day, 4. Offset. Initially before Amendment, We ar…
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Migrate terminated covered levels to Fusion with credit detailsSummary: We have a requirement to migrate terminated lines from EBS Service Contracts to Fusion Subscriptions through Import Management. Do we have any best practices re…
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What attribute should be set for Evergreen SubscriptionsWe are creating Subscriptions in Fusion based on Service Contracts in EBS. In EBS we have value for Renewal Process as 'Evergreen'. The understanding is that such contra…
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groovy script to get minimum interface date from bill lines in subscription managementSummary: I need groovy script to get minimum interface date from bill lines. example if there are 2 product lines, product line#1 has interface date 1/1/2025 and product…
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A matching price list cannot be found for this transaction for the pricing strategySummary: Hello, I am encountering an error stating, "A matching price list cannot be found for this transaction for the pricing strategy." This issue arises only when a …
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Covered Level is in active status even though close date has passedSummary: We are in process of migrating service contracts from EBS to Fusion as Subscriptions. We are required to migrated terminated asset lines as well. While created …
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Can we add subscription "Cancellation reason" and "close reason" standard field in Audit SubtabSummary: In the Audit subtab , we are trying to get Cancel / close reason. Content (please ensure you mask any confidential information): Version (include the version yo…
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Will the Subscription product status change from Closed to Expired if the end date has arrivedSummary: Hello Oracle Experts! We need a clarity on the Subscription Status of Closed & Expired, when the subscription is manually closed (Actions—> Close) then the stat…
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Subscription Management - Check if Purchase Order Number is on an existing subscriptionWhen creating a subscription in Subscription Management, is it possible to trigger a warning message if the Purchase Order entered on the Subscription already exists in …
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Ship to Account number and Ship To SiteSummary: Content (please ensure you mask any confidential information): User is not able to search/populate Ship To Account number and Ship to Site in Subscription manag…
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Approve subscription when ad-hoc bill lines are addedSummary: How can we add an Approval hierarchy whenever ad-hoc bill lines are added to the subscription. Content (please ensure you mask any confidential information): We…
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I need to create an employee user without consuming from the subscriptionI need to create an employee user without affecting the subscription.