Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Oracle Customer Excellence Awards - Nominations are OpenYou’ve done incredible work. Now you deserve the recognition. The Oracle Customer Excellence Awards celebrate the very best of business innovation, showcasing how organi… -
How to achieve to populate estimated tax in subscription managementSummary: We have a requirement where tax classifications automatically start showing up in Subscription Management. Is there any way to display the estimated tax based o… -
How to Enable Proration of One-Time Charges when Subscriptions are created from OMSummary: We have a requirement to enable the Enable Proration check box on the Chrages/Pricing tab at Subscription Product level. Is there any way to check this check bo…
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Need to copy OM EFF value to Subscription Product Start Date standard fieldSummary: Hi Team, We have a requirement to copy OM line level EFF value to Subscription Product Start Date standard field. We have created the necessary service mappings…
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Access Group Members - Different results on screen and APIHello, I'm facing a situation where an user is added to a Role on Security Console, I can see that the user has been added succesfully but it is not present in the list …
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Is there any API/Extension available to Split the Subscription Install Base AssetsSummary: We have an Order with 5 quantity for a non serialized item. 1 Asset with 5 quantity is created. We have the requirement to split this asset into 5 different ass…
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Not able to add Close /Cancel reason in SMC Header Audit TabSummary: We want close/cancel reason in SMC header audit tab, but we are not able to find a way. Earlier we did the same for Product level Aduit tab from Manage Audit po… -
How can we retrieve the historical data for subscription changes?We have a requirement to find the historical data for subscription. For example, If a PRODUCT LINE was amended 3 times, then how can we check what was the data in first …
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asset relationthipSummary: when adding covered level of Asset, choose serial. click on the icon of Asset relationship - we see the serial top level related assets (parent) and lower level…
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How to add custom fields or DFF in Rate plans ?Summary: Hi, We have a requirement to store additional information at Rate plan level, how can we add custom/DFF fields in rate plan. Any leads would be appreciated Cont… -
Is 'Enable periodic billing' in Sales Price charge avaliable in Header or Line level?Summary: we need to use in Charge Sales Price the field - 'Enable periodic billing' in order to invoice Quarterly. is this field avaliable in Header or line level? we on…
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Flexible Revenue Recognition in Subscription ManagementSummary: Scenario Description: Our customer, a renewable energy warehouse manufacturer, requires a solution to manage subscription-based service contracts. Specifically,… -
Need to include a custom field from subscription to revenue management while using ESS jobHi Team, We have custom called "Revenue Amount", this field needs to interfaced to revenue management, while we perform the standard ESS job "Send Subscription Revenue I…
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How to use the Copy mapper to copy Bill lines from one Subscription to another during duplicationSummary: Hello Oracle Experts! Our requirement is to transfer the billing lines from one Subscription to another while duplicating a Subscription. We found that copy map… -
Update billing charges for the subscription productWhile calculating the charges in bill line of subscription Management , there is a requirement from c customer side to update the charges as Billing Charges = Base Pric…
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how to close a subscription from order managementSummary: We are looking for a way to close a subscription from Order Management. Kindly, let us know. Content (please ensure you mask any confidential information): Vers…
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Unable to create a SubscriptionSummary: I am facing an error while creating a subscription in Subscription Management. I have already added the Legal Entity in the system, but the error still persists…
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New asset field for Subscription MangementSummary: Hello We need to add few new fields on Asset for Subscription management..like Dealer Name ..etc. Which object we use in App Composer. We are not using Oracle M…
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How to Set "Enable Periodic Revenue Recognition" Flag checked in SMCSummary: When a subscription with "one time charge", gets created in Active Status from Order Management in SMC. We need the "Enable Periodic Revenue Recognition" flag i…
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Correct entity not available in SMC to AR service mapping for adding custom AR EFFSummary:Hi team, we are trying to add a custom field called "FSET" in the subscription to AR integration for invoice grouping. However we are unable to find the correct …
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Created a Standard Coverage template and it does not showup in Default coverage in subscription ManaCreated a Standard Coverage template and it does not showup in Default coverage in subscription Management. Defining a new Standard coverage with the name 'HRSS 2025" us…
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Customize Manage Asset screenSummary: We want to add a button on Subscription management→ Subscription Configuration→ Asset Lifecycle Mgmt→Manage asset screen . Besides we want to remove the image f…
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Sample Parameters for getEndDate global function in app composer triggerDear experts, Request you to pls share a sample function call parameter for "getEndDate" global function in app composer trigger. I am trying to calculate enddate from a…
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Is there a way to set "Summarized Billing" checkbox as enabled by default?Customer needs "Summarized Billing" checkbox to be enabled by default when adding a product line to a subscription. I am not able to access expression builder when tryin…Sri Harsha Bhamidipati-Oracle 81 views 6 comments 0 points Most recent by Andreea Gel-Support-Oracle
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Need Confirmation on the tax calculation for Subscription invoicesSummary: Please confirm on the below. There is no tax calculation for Subscription invoices Tax amount on Subscription invoices is populated based on tax amount in the c…
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Subscription covered level not showing the *item in the Included WarrantySummary: Subscription covered level not showing the *item in the Included Warranty Content (please ensure you mask any confidential information): In PIM, machines are de…
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Incorrect Subscription Header Total Contract Value (TCV) during Contract AmendmentSummary: When an amendment is performed on a Subscription TCV value at the Subscription Header in “Under Amendment” status and “Pending Approval” Status shows incorrect …
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Can we have one bill line for an entire Subscription periodHello , We have a business requirement to have one billing line for an entire Subscription/Product line period . We are aware that a UOM for the Billing frequency can be…
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Unable to add fields while searching a subscription product in SubscriptionHi Team, User is unable to add additional fields to advanced search while adding Subscription product to the Subscription . Getting below error: Method Operation:CommonC…
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discount rules in percentageSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…