Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Migrate terminated covered levels to Fusion with credit detailsSummary: We have a requirement to migrate terminated lines from EBS Service Contracts to Fusion Subscriptions through Import Management. Do we have any best practices re… -
What attribute should be set for Evergreen SubscriptionsWe are creating Subscriptions in Fusion based on Service Contracts in EBS. In EBS we have value for Renewal Process as 'Evergreen'. The understanding is that such contra…
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groovy script to get minimum interface date from bill lines in subscription managementSummary: I need groovy script to get minimum interface date from bill lines. example if there are 2 product lines, product line#1 has interface date 1/1/2025 and product…
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A matching price list cannot be found for this transaction for the pricing strategySummary: Hello, I am encountering an error stating, "A matching price list cannot be found for this transaction for the pricing strategy." This issue arises only when a …
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Covered Level is in active status even though close date has passedSummary: We are in process of migrating service contracts from EBS to Fusion as Subscriptions. We are required to migrated terminated asset lines as well. While created …
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Can we add subscription "Cancellation reason" and "close reason" standard field in Audit SubtabSummary: In the Audit subtab , we are trying to get Cancel / close reason. Content (please ensure you mask any confidential information): Version (include the version yo… -
Will the Subscription product status change from Closed to Expired if the end date has arrivedSummary: Hello Oracle Experts! We need a clarity on the Subscription Status of Closed & Expired, when the subscription is manually closed (Actions—> Close) then the stat…
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Subscription Management - Check if Purchase Order Number is on an existing subscriptionWhen creating a subscription in Subscription Management, is it possible to trigger a warning message if the Purchase Order entered on the Subscription already exists in …
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Ship to Account number and Ship To SiteSummary: Content (please ensure you mask any confidential information): User is not able to search/populate Ship To Account number and Ship to Site in Subscription manag…
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Approve subscription when ad-hoc bill lines are addedSummary: How can we add an Approval hierarchy whenever ad-hoc bill lines are added to the subscription. Content (please ensure you mask any confidential information): We…
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I need to create an employee user without consuming from the subscriptionI need to create an employee user without affecting the subscription.
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Need CoveredLevel PVO on OSMC algorithm with AssetId as query parameterDear experts, I need to get max(EndDate) from Coveredlevel by passing CoveredAssetId as parameter in OSMC Algortihm ( I have code to get coveredassetid for the service l…
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Mass Terminate Covered Level Line in SubscriptionWe are in process of migrating Service Contracts from EBS to Fusion as Subscriptions through Import Management. In EBS, the active contracts have terminated lines for as…
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how to get the offset value from order management to SMCI want to delay the billing on a subscription for X number of days and the subscription is getting created through order management. Currently I am using the “offset” fe…
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Can a subscription product be moved to another Subscription Account under the same billing customer?Summary: Does OSMC support moving subscription product to another Subscription Account under the same billing customer? Content (please ensure you mask any confidential …
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How to map Sales Order Line EFF to Subscription Product DFFSummary: We have a requirement to pass Sales Order Line EFF to Subscription Product DFF (Edit Additional Information). Can you please provide any document or steps to ac…
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How to capture Bill to Customer from Subscription to Sold To in Invoice Header?Summary: We wanted to capture Bill To Customer details from Subscription needs to get captured as Sold To in AR. kindly suggest which attribute we need to use to capture…
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Retrieving custom fields from GET subscription or GET subscription productSummary: HI Team, We have a created a custom field at the product line level called "ABC" and would want to retrieve the custom field while we fetch the subscription dat… -
API/Import file to add ad hoc bill lineSummary: Hi Team, We are looking for an api/sample import file to create the ad hoc bill line for around 100 subscriptions in bulk. Can you provide the details on the sa… -
Can we have Quarter spelled as "Quarter" instead of "QTR" in Time Unit Mappings?Summary: We have a query from our client if "QTR" can be spelled out as "Quarter" in Time Unit Mappings? Is this possible? Content (please ensure you mask any confidenti…
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How to fetch all data from Subscription ManagementSummary: I want to fetch all data from Subcription Management to Oracle CPQ Content (please ensure you mask any confidential information): Hello all, I was wondering if …
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Where is the proration factor stored in the backend for calculation of prorated charges?Summary: Needed information on where the proration factor is stored in the backend? Content (please ensure you mask any confidential information): Version (include the v…
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Can a draft subs be automatically activated through some external trigger after x no of daysCan a draft subscription in SMC be automatically activated through some external trigger after x no of days from a certain date, without using a middleware.
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Listening Delete Event triggers in OICSummary: While we were configuring Subscription to OIC integration, where OIC listens to all the changes in the subscription side like Create/Update/Delete. We tested ou…
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How do I copy the role Application Implementation Consultant and partially delete the role?Summary: To terminate the Subscription Management license, we are in the process of removing the roles associated this license. Because the Application Implementation Co…
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How to bulk upload Subscription ProfilesSummary: Hello Oracle Experts! If somebody has previously worked in Subscription Management work area under Order Management- Sales, then can you please let us know if t…
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How to bulk upload Subscription Profiles in the Subscription management moduleSummary: Hello Oracle Experts! If somebody has previously worked in Subscription Management work area under Order Management- Sales, then can you please let us know if t…
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Advance Exchange should terminate the old asset and add the new asset to the same subscriptionA Sales Order is having a return line and a new product line in case of Advance Exchange. When interfaced to subscription, it should terminate the old covered line asset…
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Custom role Needs To Be Created To View SubscriptionSummary: Hello All, We have a requirement to create custom role to view only the subscriptions. Can anyone guide? Regards, Nishtha Content (please ensure you mask any co…
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Multi-attribute pricingSummary: Has anyone used Multi-attribute pricing in Subscription Management before? Has this been rolled out as a feature already, or is it a part of the roadmap? If thi…