Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to Set "Enable Periodic Revenue Recognition" Flag checked in SMCSummary: When a subscription with "one time charge", gets created in Active Status from Order Management in SMC. We need the "Enable Periodic Revenue Recognition" flag i… -
Correct entity not available in SMC to AR service mapping for adding custom AR EFFSummary:Hi team, we are trying to add a custom field called "FSET" in the subscription to AR integration for invoice grouping. However we are unable to find the correct … -
Created a Standard Coverage template and it does not showup in Default coverage in subscription ManaCreated a Standard Coverage template and it does not showup in Default coverage in subscription Management. Defining a new Standard coverage with the name 'HRSS 2025" us…
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Customize Manage Asset screenSummary: We want to add a button on Subscription management→ Subscription Configuration→ Asset Lifecycle Mgmt→Manage asset screen . Besides we want to remove the image f…
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Sample Parameters for getEndDate global function in app composer triggerDear experts, Request you to pls share a sample function call parameter for "getEndDate" global function in app composer trigger. I am trying to calculate enddate from a…
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Is there a way to set "Summarized Billing" checkbox as enabled by default?Customer needs "Summarized Billing" checkbox to be enabled by default when adding a product line to a subscription. I am not able to access expression builder when tryin…Sri Harsha Bhamidipati-Oracle 81 views 6 comments 0 points Most recent by Andreea Gel-Support-Oracle
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Need Confirmation on the tax calculation for Subscription invoicesSummary: Please confirm on the below. There is no tax calculation for Subscription invoices Tax amount on Subscription invoices is populated based on tax amount in the c…
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Subscription covered level not showing the *item in the Included WarrantySummary: Subscription covered level not showing the *item in the Included Warranty Content (please ensure you mask any confidential information): In PIM, machines are de…
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Incorrect Subscription Header Total Contract Value (TCV) during Contract AmendmentSummary: When an amendment is performed on a Subscription TCV value at the Subscription Header in “Under Amendment” status and “Pending Approval” Status shows incorrect …
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Can we have one bill line for an entire Subscription periodHello , We have a business requirement to have one billing line for an entire Subscription/Product line period . We are aware that a UOM for the Billing frequency can be…
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Unable to add fields while searching a subscription product in SubscriptionHi Team, User is unable to add additional fields to advanced search while adding Subscription product to the Subscription . Getting below error: Method Operation:CommonC…
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discount rules in percentageSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Evergreen Subsc have a prorated billing amount per period when Start Date and Align Bill differentIn regards to Evergreen subscription contracts (no End Date on the products) that are billed monthly, if the subscription product has a different Start Date and a differ…
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how to enable the PO number field in UI in the dev instanceSummary: How to enable the PO number field in UI in the instance Right now it is only enabled based on the payment method. if the payment method is purchase order , then…
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Update Subscription Number during renewalWe have a requirement to update Subscription Number during renewal number to only retain first half of subscription number E.g. - Subscription#US4738_R17SEP23030025 afte…
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is there any way to back trace or check for history for subscription amend product linesSummary: Do we have any column/field in oss_products which says the version or history of the amendments happened on the specific product line. for ex: We have subcripti…
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Add product description to Invoice textSummary: Whenever an invoice is created for subscriptions, invoice text is generated as part of invoice which contains the attributes Product Name , Charge Name, Bill To…
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You can't perform the operation on this product line because the product line status is ORA_ACTIVESummary: Not Able to create Extended Warranty Contract once the Extended Warranty lines is interfaced from Order Management to Subscription Management Content (please en…
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Unable to Create a Charge for Usage Charges in Rate PlanSummary: Hi, I am encountering an issue in the Rate Plan section where I am unable to create a charge for the "Usage Charges" section. The option or button to create a c…
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Price list based on Custom Transaction TypeSummary: Can we create a price list with the combination of Product and Custom Transaction Type? Below are the OOTB one's available in pricing strategy Assignments. Can …
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In Renewal - PO Number, FF Opportunity Number, Quote Number should not be copied to new subscriptionThe customer requires the PO Number, FF Opportunity Number, and Quote Number fields to be blank in new subscriptions created during the renewal process.
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Send Subscription from Oracle Subscriptions to RMCS with satisfaction measurement model as "Percent"Hi All, We are integrating Oracle subscriptions management with Oracle Revenue Management using out of the box integration. The default satisfaction measurement model in…
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Subscription Usage Event DashboardDoes the subscription usage event dashboard (released in 24d) has an option/button to reprocess the error batch from the dashboard itself?
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Period Type and Start on Subscription header should be editable, currently showing as read onlySummary: PeriodType and Start on Subscription header should be editable, currently showing asread only Content (please ensure you mask any confidential information): Ver…
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Can't see the subscription number and line number when working on a line/ sublineSummary: Can't see the subscription number and line number when working on a line/ subline Content (please ensure you mask any confidential information): Version (includ…
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how to activate a one subscription product line in the contract through OMIs it possible to activate a one subscription product line in the contract through OM if the contract has two product line eg: a contract has 2 line line 1 =Active line …
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CX Solution Overview Demos this week on December 11th & 12th!!Register today for our CX Solution Engineering led Solution Overview Demos this week on December 11th & 12th across our Marketing & Sales Unification, Revenue Transforma… -
Is there any Restriction in Updating the Charge Name in Subscription bill line through Rest APISummary: Unable to update charge name - Subscription through Restapi for a closed Bill line Content (please ensure you mask any confidential information): Hello Team, I … -
how can I set Billing date field in Subscription new Line item when the subscription is Amende.Summary: The subscriptions are created from Order management, and In SMC, there is a product line Field name "BillingDate" which has four LOV 1. Period Start, 2. Period …
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How to enable proration based on fixed number of days for a month?Summary: We have requirement to give prorated credit based on fixed number of days for a month, when we close the subscription using "Prorate with Credit" option Ex: If …