Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Can assets be added to a subscription under the "Associated Assets " subtab from an external source?Summary: Can assets be added to a subscription under the "Associated Assets " subtab from an external source either through UI/API/FBDI instead of adding from Oracle Fus… -
How to migrate EFF fields from one instance to another in Subscription Management CloudHow to migrate EFF fields from one instance to another in Subscription Management Cloud?
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Calculating True up based on consumptionSummary: We would like to calculate trueup on a yearly commitment billed monthly. As we pass the usage via API, both the charges - consumption & true up charges are gett… -
Is it possible to display a site with purpose defined as Installed-at at Subscription Header level?Summary: We have a requirement to display the Installed at Site at the Subscription Header level, currently we only have standard fields for Bill- to and Ship-to sites. …
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Unable to get LOV for newly created rate planSummary: We have created 'True up charges' in Manage pricing charge definitions and added it to existing rate plan. We are planning to create a new entitlement plan for …
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is any API or backend option to update Invoicing Rule at product level for active subscriptionSummary: May I know if there is any API or backend update by Oracle to update Invoicing Rule at the product level for active subscriptions as we tried from UI and it wor…
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Order management header DFF fields to Subscription Product custom fields service mapping support?Summary: Order management header DFF fields to Subscription Product custom fields service mapping support? We would like to understand as we can map 1.order management H…
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Creating subscription with commitments at the header levelSummary: Hi Team, We are looking to create a subscription contract with multiple subscription lines and a single commitment at the header level. i.e commitment including…
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Intercompany Subscription ManagementHi All, Our client is using subscription management for maintaining customer subscriptions. We have multiple legal entities providing services internally. For Ex: Legal … -
What are the privileges that count towards the metric for B91080I am trying to find a list of privileges that are counted for B91080 Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service - Hosted Named User It is …
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how to populate minimum amount under subscription headerSummary: We have requirement to have minimum amount at subscription header where different product lines contribute to that minimum amount Content (please ensure you mas…
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if there is any option to add first month invoice line from subscription to existing AR invoiceSummary: We are looking configuration/set up to add first month invoice line from subscription to existing AR invoice when we have products such as hardware with include…
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custom billing in Oracle Subscription management for subscriptionsSummary: We are looking to have a configuration at the OSM, which skips the first month billing for the customers on purchase of a hardware and an included subscription.…
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Terminating subscription through import managementSummary: We have a requirement to terminate the subscriptions through import management. We passed the subscription number, closed date, close reason and close credit me… -
Usage Events Dates from Subscription to AR Invoice as a single Attachment for all subscription linesWe have Usage Subscriptions with multiple Usage Lines. The Out of Box Usage Events attachment report creates one attachment per Subscription Line. Can we customize this … -
Delete multiple team members in Subscription Management using RESTAPI/ File UploadSummary: We are looking for option to Delete multiple team members in Subscription Management using RESTAPI/ File Upload kindly suggest. Content (please ensure you mask …
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24C:Add Ad-hoc Bill LinesSummary: I am trying to utilize the 24C feature, Add Ad-hoc Bill Lines, but I am unable to locate the new action under the billing summary tab to add adhoc bill lines I …
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Enabling Auditing on Subscription Management header or product will cause any performance Issue?Enabling Auditing on Subscription Management header or product level will cause any performance Issue?
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How to block customers from creating warranty contracts if they have overdue paymentSummary: Unable to block customers from creating warranty contracts if they have overdue payment. Content (please ensure you mask any confidential information): We have …
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Not able to create or manage saved searches in Subscription Search pageSummary: I am trying to create a new Saved search on the subscription page to search subscriptions based on certain criteria like customer, PO number, etc. Based on some…
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Prorate with Credit not working on Import Subscription Contract in case of amendmentHi All, We are converting subscription contracts from Legacy system. In the conversion process, if the bill lines are already billed in Legacy, then we are importing the…
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Need to generate single invoice from subscription with different contract start dateSummary: Subscription is having multiple lines with different contract start and end date. Monthly Billing schedule is generated based on contract start date and end dat…
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Need to generate single invoice from subscription with different contract start dateSummary: Subscription is having multiple lines with different contract start and end date. Monthly Billing schedule is generated based on contract start date and end dat…
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Meaning of Hours LoV in AvailabilitySummary: What is the meaning of the Hours values in Availability? Content (please ensure you mask any confidential information): When we are creating an Exception, we sa…
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How to make Cancellation Reason mandatory when cancelling a sales order - Header and Line LevelSummary: Can someone help with setups or a complete OM extension for how to make the cancellation reason field mandatory when cancelling a sales order? Content (please e… -
Fulfillment Line Org Id needs to be sent from Order management to Subscription product lineSummary: We need to pass the fulfillment Line Org id from Sales Order to the Subscription Product Line when Subscription is getting created from Sales Order . Can anyone…
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How to Default Billing Frequency in Subscription from Sales order without giving in profile?Summary: We need to create a generic subscription profile with Billing Frequency Null. The Billing frequency will be coming from Sales Order Period so that based on that…
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Adding try catch block in the SM-RMCS Integration algorithmSummary: Is there a way to add the try catch method in the SM-RMCS Integration algorithm. We have customized the algorithm logic and when we are running the ESS - Send S…
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EPM Dashboard active instance count doesn't show all active instancesAttached the screenshot for quick reference.
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Send custom bill line level attributes from SM to RMCSSummary: We have a requirement to send the custom attribute UsageQuantity_c at the Subscription bill line level to the Quantity attribute in RMCS. But we are unable to f…