Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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how to get the offset value from order management to SMCI want to delay the billing on a subscription for X number of days and the subscription is getting created through order management. Currently I am using the “offset” fe… -
Can a subscription product be moved to another Subscription Account under the same billing customer?Summary: Does OSMC support moving subscription product to another Subscription Account under the same billing customer? Content (please ensure you mask any confidential …
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How to map Sales Order Line EFF to Subscription Product DFFSummary: We have a requirement to pass Sales Order Line EFF to Subscription Product DFF (Edit Additional Information). Can you please provide any document or steps to ac…
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How to capture Bill to Customer from Subscription to Sold To in Invoice Header?Summary: We wanted to capture Bill To Customer details from Subscription needs to get captured as Sold To in AR. kindly suggest which attribute we need to use to capture…
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Retrieving custom fields from GET subscription or GET subscription productSummary: HI Team, We have a created a custom field at the product line level called "ABC" and would want to retrieve the custom field while we fetch the subscription dat… -
API/Import file to add ad hoc bill lineSummary: Hi Team, We are looking for an api/sample import file to create the ad hoc bill line for around 100 subscriptions in bulk. Can you provide the details on the sa… -
Can we have Quarter spelled as "Quarter" instead of "QTR" in Time Unit Mappings?Summary: We have a query from our client if "QTR" can be spelled out as "Quarter" in Time Unit Mappings? Is this possible? Content (please ensure you mask any confidenti…
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How to fetch all data from Subscription ManagementSummary: I want to fetch all data from Subcription Management to Oracle CPQ Content (please ensure you mask any confidential information): Hello all, I was wondering if …
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Where is the proration factor stored in the backend for calculation of prorated charges?Summary: Needed information on where the proration factor is stored in the backend? Content (please ensure you mask any confidential information): Version (include the v…
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Can a draft subs be automatically activated through some external trigger after x no of daysCan a draft subscription in SMC be automatically activated through some external trigger after x no of days from a certain date, without using a middleware. -
Listening Delete Event triggers in OICSummary: While we were configuring Subscription to OIC integration, where OIC listens to all the changes in the subscription side like Create/Update/Delete. We tested ou…
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How do I copy the role Application Implementation Consultant and partially delete the role?Summary: To terminate the Subscription Management license, we are in the process of removing the roles associated this license. Because the Application Implementation Co…
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How to bulk upload Subscription ProfilesSummary: Hello Oracle Experts! If somebody has previously worked in Subscription Management work area under Order Management- Sales, then can you please let us know if t… -
How to bulk upload Subscription Profiles in the Subscription management moduleSummary: Hello Oracle Experts! If somebody has previously worked in Subscription Management work area under Order Management- Sales, then can you please let us know if t…
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Advance Exchange should terminate the old asset and add the new asset to the same subscriptionA Sales Order is having a return line and a new product line in case of Advance Exchange. When interfaced to subscription, it should terminate the old covered line asset…
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Custom role Needs To Be Created To View SubscriptionSummary: Hello All, We have a requirement to create custom role to view only the subscriptions. Can anyone guide? Regards, Nishtha Content (please ensure you mask any co…
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Multi-attribute pricingSummary: Has anyone used Multi-attribute pricing in Subscription Management before? Has this been rolled out as a feature already, or is it a part of the roadmap? If thi… -
subscription mysteriously closedSummary: Some of our subscriptions in Production mysteriously closed. We did not initiate the closing. Question is, are there any processes in ERP that would potentially…
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How to pass a fixed value from Subscription Management to Accounts Receivable?We are looking to pass a fixed value to Accounts Receivable from Subscription Management. For more context, on the product line there is a field called Accounting Rule. …
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Sales Product Type on Product Region in Subscription Details pageSummary: Hello team, We need to display Sales Product Type (Subscription/Included Warranty/Extended Warranty) on Product region in Subscription Details page. Can we have…
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Automatic Reprice of Billing Summary lineSummary: Automatic Reprice of Billing Summary line User has a pricing charge of $120. Pricing charge is defined in Price List Billing Frequency is monthly basis Billing …
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Product limitations on the number of subscription product linesSummary: Hi Team, We are creating a subscription in the subscription cloud instance through Order API via Order OSM service mappings and would like to understand the lim…
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24D: Create Invoices with a Past Transaction DateSummary: We want to understand how the attribute Planned Invoice Date will get calculated and populated for Advance and Arrears invoice. Please confirm what will be the …
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Amend Extended Warranty from CPQ to OM to SMSummary: Amend Extended Warranty from OM to SM Content (please ensure you mask any confidential information): Is Amend for Extended Warranty from CPQ to OM to SM is supp…
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Configure Oracle Subscription Management SLA to Avoid Prior Period BillingQuestion: How to Configure Oracle Subscription Management SLA to Avoid Prior Period Billing? Details: We created a Service Level Agreement (SLA) in Oracle Subscription M… -
ship to customer update for active subscriptionSummary: We need to update ship to and bill to customer, accounts, sites and contacts in active subscriptions. But System is not allowing this update either in UI or thr…
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How to create consolidated AR invoices based on delivery notes ?Summary: The business requirement is to generate consolidated invoices in AR based on delivery notes. Content (please ensure you mask any confidential information): It i…
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Mass update of amount in Billing Summary lineSummary: System has amount which is billed regularly i.e. on Monthly basis in billing summary lines. For Ex: Billed Amount is $ 100 from 01-Jan-2024 till 31-Dec-2024 Use…
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Send Subscription Revenue Information to RMCS ESS Job Not showing any dataSummary: Unable to see any details in the ESS Job " Send Subscription Revenue Information to Oracle Revenue Management Cloud " Content (please ensure you mask any confid… -
Fusion subscription management is not receiving correct price from Order management.Summary: Hi Team, Context is oracle fusion: In OM we have enabled this (Use Price on Imported Orders That Oracle Fusion%) in OM parameters to Yes , which ensures that th…