Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Error while creating a subscription: Credit card isn't allowed for this payment methodGetting an error while creating a subscription with payment method as "Credit Card" Scenario: New Business with existing Credit Card details (Details are available in cu… -
How will subscription with future start date get activated automatically?We are in process of migrating Service Contracts from EBS to Fusion as Subscriptions We have many contracts which have been signed and have start date in Future. The pla…
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Period for Tiered Pricing quantitiesSummary: Can we control the period for which Quantities defined within Tiered pricing, are applicable? E.g. My customer will be on a one-year subscription, where we will… -
How to obtain Oracle Subscription details for a sales order in Oracle Fusion OMHello, I am trying to find a link between Fusion Order Management and Subscription Management. So we have few orders for which we have an item with subscription flag on,…
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Communication channel options in Renewal TemplatesSummary: Does anyone have any idea how the communication channel options work in the subscription renewal template? The Manual does not mention any point on how each of …
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Sales Order End Date is not getting populated Automatically for Subscription ItemSummary: Sales Order End Date is not getting populated Automatically for Subscription Item Content (please ensure you mask any confidential information): We are trying t…Goopikrishnan Jayaraman-Oracle 11 views 6 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle -
Can we copy the values in custom attributes while duplicating the subscriptionsSummary: When we duplicate the subscriptions, the header and the product information gets copied on the new subscription, but the values in the custom attributes at the … -
Update Subscription Status is not workingSummary: Subscription is not getting closed when date arrived when we ran Update Subscription Status ex: Subscription Product closed in future date (July 20) when we ran…
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Billing Schedule not generating properly using custom pricing valuesSummary: If we do not use pricing from the Pricing module, instead we pass a custom value for the unit list price in the payload while creating a subscription, the billi…
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How to mass amend subscriptionsWe have a scenario where we have to mass update products under many subscriptions. I tried loading SubscriptionProduct.csv file through Import Management. I have passed …
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OSM to Oracle Cloud AR - Combined 2 productsSummary: Is it feasible to consolidate the Subscription Product lines into a single line for invoicing purposes and send it to Oracle Cloud AR using the provided integra… -
Manage Standard/Common Lookups - APISummary: Could you please provide me with the API that I can use to search for the Lookup type in the Manage Standard/Common Lookups? Content (please ensure you mask any…
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How to disable 'Create' Action on the Dynamic choice listSummary: I have created the following DCL with a custom object. However, it seems that the 'Create' action is available for the users, which should not be the case. The …
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Reprocess Installed Base Updates throwing errorThe warranty start and end dates can't be determinedHi , I am trying to execute included warranty scenario in Fusion. I have set up the Warranty Item and added it to the covered item. But the Reprocess Installed Base Upda…
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revenue reversal rule fieldSummary: in AR there's field 'Revenue Reversal Rule' with values: LIFO, Prorate, Unit my question, how to specify the value of that field for Credit Memo that comes from…
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Subscription metrics in the prebuilt reportSummary: Could you please guide me on where I can locate the prebuilt reports for subscription metrics? It would be helpful if you could provide the documentation and a …
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How to link/fetch Customer Account No/name from Accounts receivables to the Dynamic Choice list LOVSummary: Hi, I want to create a dynamic choice list field on Subscription Header and Products wherein the values in the list should be populated from the Manage customer…
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Remove/Inactivate/Hide values from Dropdown - BU Name and Subscription Legal EntitySummary: Need to hide unused values from the dropdowns "BU Name" and "Subscription Legal Entity". Need guidance on how to do this. Content (please ensure you mask any co…
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Certification Exam code for Oracle Fusion Subscription ManagementSummary: Certification Exam code for Oracle Fusion Subscription Management Content (please ensure you mask any confidential information): Certification Exam code for Ora…
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How can I see my customer's OCI usage and invoice?Hi everybody, As you know Oracle changed the billing system for customer. Following new process changes, any accounts that had their orders placed via partner, will no l…
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Custom fields - add to subscription products table?Summary: We have multiple custom fields that need to be sent to Oracle AR along with the subscription product details. What would be the most effective method to store t…
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Subscription to AR Service Mapping not working for On Account Credit MemosThe mapping and algorithm works fine for invoices and credit memos (applied to the invoice) but the information is not getting passed to AR for On Account Credit Memos. …
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Can we create multiple custom subscription preview templatesSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…
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Is it possible to customize the transaction date for the credit memo through changes in algorithm?Summary: Is it possible to customize the transaction date for the credit memo through changes in algorithm? Content (please ensure you mask any confidential information)…
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How to migrate custom fields from One Oracle environment?Summary: How to migrate custom fields from One Oracle environment without changing the back-end column reference. Since we have some reports using the custom fields and …
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Can we have a consolidated invoice in AR with Recurring and Usage charges together?Summary: We need a common (consolidated) invoice in AR where an Arrears based Usage charge, and an Advance Recurring charge come together on the same invoice. The interf…
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Get the Calculated Credit Amount for a given close date and closed credit method using REST APISummary: As per the subscription management documentation, when we close a subscription product, it will show the amount to be credited in a field 'Calculated Credit Amo…
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Custom Credit memo transaction type not showing in subscription profileThe above credit memo transaction type is created in AR, however in subscription profile this is not showing up- please check below subscription profile screenshot. Does…
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How to add multiple covered levels to multiple subscriptions.Summary: How to add multiple covered levels to multiple subscriptions. We have a requirement where we need to add multiple covered levels to more than one subscription a…
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Repricing is not updating the total invoice value over the periodSummary: I have a subscription with the product which is valid from 01.07.2023 till 31.12.2024. The product charge is set up for 2023 and 2024 with yearly periodicity. I…