Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Subscription Management Emails not receivedHello, We have stopped received approval emails (BPM Worklist) and also emails from Action > Email in Subscription Management module since May 6th in one of our environm… -
Hosted Empolyee usage versus hosted named usersWe have a subscription for B85800 HCM Base Cloud - Hosted Employee and we have a subscription for B75365 Time and Labor for Projects - Hosted Named Users. Oracle confirm… -
24B- cannot create credit for an invoiced billing lineAfter applying 24B- action button is empty when pressing on an invoiced billing line. Has anyone else encountered this? -
Cannot Run Custom ESS Job As No Submit Window Is Displayed in oracle fusionSummary: I have created custom ESS Job to delete cross validation rule in oracle fusion but when trying to submit request unable to get parameters to submit the request.…
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How to update a field Subscription Product Bill Line, on create of Credit Memo ?We have a requirement to update a specific custom field in "Subscription Product Bill Line" on create of Credit Memo (Action). Please let us know how to achieve the same…
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Subscription Trend ReportsSummary: No Data is presented in Subscription Trend Reports Content (please ensure you mask any confidential information): While trying to run reports under "Cohort Rete…
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How to Pass QuotedTCV on Product Level from Order Management to Subscription ManagementSummary: We are facing certain rounding issue between OM and SMC. We are using standard OOTB integrations. Need to pass the Total Charge Amount (QuotedTCV) on Product Le… -
Prorating bill lines question within OSM.https://us.v-cdn.net/6034893/uploads/B9NR52P515ET/example-for-proration-charges-in-osm.docx Summary: I have the following question about the prorated charges . Check bel… -
How end dated customer site showing up over subscription creation pageHow end dated customer sites still showing and coming as default option in Subscription creation page- How can this be removed permanently?
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Unable to generate Billing Schedule for SubscriptionSummary: While activating a subscription using the "Generate Billing Schedule" Action getting the error "Solution line 1 doesn't have a billing schedule. You must genera… -
Link to download oracle.ucm.fa_client_11.1.1.jarSummary: Hi, I want to upload csv files to UCM using java cURL. As per the documentation we need the jar file → oracle.ucm.fa_client_11.1.1.jar. Where do I download this…
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Error while uploading CSV file to Oracle Fusion Subscription from UCMSummary: I get error while uploading a CSV file to oracle fusion subscription from UCM on long integers. Content (please ensure you mask any confidential information): E…
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Multiple Business Units In Subscription ManagementSummary: Multiple Business Units in Subscription Management Content (please ensure you mask any confidential information): When you have multiple BUs for Subscription be…Goopikrishnan Jayaraman-Oracle 11 views 1 comment 0 points Most recent by Goopikrishnan Jayaraman-Oracle
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Amount is 0 after updating usage quantitySummary: For the usage based products, created new usage charge definition and assigned it to the item created in the price list.Created subscription via payload and upd…
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Subscription PATCH Call not working for updating a value at subscription levelSummary: Unable to update value of attribute "XX_OSS_RemainingChillers_c" via REST API both via groovy. Getting error " Invocation of service URL used in connection fail…
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Is future dated transaction Issue from Subscription module?Oracle subscription to receivables : we have a transaction in account receivables with bill in arrears and accounting date as dec-24, which is future dated transaction ,…
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How can I run the process "Send Subscription Billing Information to Receivables", parallelySummary: We want to run the process "Send Subscription Billing Information to Receivables", parallely for multiple Business Units. Currently, if this process is running …
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Actual Data from Asset Meter is not populating in Billing summary in subscriptionHi, We are using Asset Meter Template in order to get usage data from our asset in subscription management, The problem is that whenever we record reading in template an… -
Migration: Link the Sales orders and Subscriptions if Migrated Orders and Subscription'sSummary: We are using native OOTB integration from OM and SMC. we have following concern on the data migration part. Data Migration: We are migrating the Orders and Subs…
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Is there a way to stop Generation from Billing Schedule from OM to SMCSummary: We are using out of the box the integration to create Subscriptions from Order Management. Is there any way to stop to Billing Schedule Generation from Out of t…
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How to set first approver of Subscription to the User who created the SubscriptionSummary: How to set first approver of Subscription to the User who created the Subscription Content (please ensure you mask any confidential information): We have a busi…
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Can we delete a subscription bill line directly using Groovy ScriptsWe are using out of the box integration from OM to SMC & SMC to AR/RMCS. From OM, we have a customization which creates subscription/subscription products in a drafts st…
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Can we schedule subscription import data ?Summary: Can we schedule subscription import data ? as sales orders. Content (please ensure you mask any confidential information): Version (include the version you are …
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Change the Subscription Contract attributes on Contract Renewal or Contract DuplicationWe want to update the contract currency, subscription profile, price list, customer at the time of Manual contract renewal and at the time of Contract Duplication. How d…
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Has any one integrated Subscription management cloud with Marketing Automations?Summary: Looking to understand, if anybody has integrated subscription management cloud with Marketing automation. Could you please help? Content (please ensure you mask… -
Ability to restrict Subscription Termination?Summary: Feasibility to restrict Subscription Termination. The Product line on Subscription can be closed or terminated even though the 'Allow Terminate' flag is set to …
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Revenue contract duplication- OM and OSMSummary: Will the revenue contract be duplicated if a order line is integrated to subscription management with both applications creating the contract? Content (please e… -
Lookup Type Name for Suspend Reasons in Subscription MgmtWe need the Lookup Type name for Suspend Reasons List of Values when we try to suspend a subscription contract in OSMC
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How to override close reasons, credit methods on Asset Lifecycle defaulted values in SubscriptionSummary: Not able to use different close reasons, credit methods for Subscription covered level termination flowing through Reprocess IB Updates process. The scenario he…
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Subscription Management, how to connect to integrate with our existing on-premise R12 item masterHow to get subscription management to work with our on-premise R12 item master for integrating products, warranties etc..