Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Usage billing for coverage itemCurrently only subscription item product type support usage based billing but we have a use case where we want to use Usage based billing for covered item, Our client is… -
Can we update Pricing system attribute in subscription profile after subscription is active?Summary: We observed that pricing system is wrongly populated, Currently the subscription is active and when we tried to update the subscription with correct value we ar… -
Use of Free Form field in Edit Event Notification Rules and Templates SetSummary: Hello, A "Free-Form" message template would allow the sender to write a custom message tailored to the specific needs of the recipient or the situation, rather …
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Is there a limit on the number or products we can add on a subscription?Is there a limit on the number or products we can add on a subscription? Our client currently has around 70K products under the same contract a fraction of these product…
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Subscription Usage Bill Lines are not interfacing to RMCSSummary: Based on the OSS and RMCS Setups, we're able to interface Subscription Bill Lines for PriceType=ONE-TIME and PriceType=RECURRING to RMCS. However, when the Pric… -
Can we search Subscription contract based on DFF value/custom fieldSummary: User wants to add a DFF/Custom field on Subscription Contract header. Then user wants to search contracts based on values of DFF/custom field in Advanced Serach…
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Show Unit Price and List Price upto 3 decimals in Billing SummaryHello Team, We are creating Subscription manually and defined Pricing of the products in Manage Price List with Tiered based adjustment. In Tiered based adjustment we ar…
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How to Recognise the Revenue for Add Ad-hoc Bill Lines FeatureSummary: We are planning to test the new Subscriptions feature https://docs.oracle.com/en/cloud/saas/readiness/sales/24c/ssma-24c/24C-subscription-wn-f32557.htm Add Ad-h…
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How to create multiple invoices based on grouping field value at Subscription Product LineSummary: While running Subscription to AR Billing jobs, multiple invoices should be created and invoice lines needs to be grouped based on Opp Id custom field at Subscri…
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'Location Purpose' within Manage Assets task in Oracle Fusion Subscription Management ?Is it possible to add a search filter field as 'Location Purpose' within Manage Assets task in Oracle Fusion Subscription Management ?
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Update Bill from date to Active subscription from past date to sysdateSummary: We have a one time charges for annual billing frequency from Bill-from-date in 1st Jan, 2024. Since, AR period closed for previous months and only current month…
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Would like to understand the different between the below 2 subscriptionproducts API1){{environment}}/crmRestApi/resources/latest/subscriptionProducts?q=SubscriptionNumber=SUB123;&fields=SubscriptionNumber,SubscriptionProductPuid,ExternalAssetKey Oracle…
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Make Subscription LE field dependent on BU field AND Show LE specific Items in the Product LOVWe have following requirements: 1. Limit the list of values appearing on the Subscription LE field based on the BU selected on the subscription. - Since these are standa…
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How to restrict at subscription level to NOT to send to AR interface for invoicing SR 3-38149292761Summary: How to restrict at subscription level to NOT to send to AR interface for invoicing Reference SR 3-38149292761 Content (please ensure you mask any confidential i…
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24C:Add Ad-hoc Bill Lines. Impact on Revenue ManagementIn 24C, new functionality has been introduced to Add Ad-hoc Bill Lines to Subscriptions. What is the impact of this on the Revenue Contract in Revenue Management? Will i… -
Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities)Summary: Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities) Content (please ensure you mask any confidential information): Do we have …
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24C: API to update Balance Register allownaceSummary: Hi Team, I read in one of the documents saying that we can update the allowances in pick period using API. But when I am trying to update with API (Update allow…
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Map subscriptions sourced from OM as "License" Contract TypeSummary: We have a custom field on the subscription header named "Contract Type". When a subscription is created from OM integration, according to specific condition (it…
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Use case of sending mail to Sales Rep 30 days before expiry of subscriptionSummary: There is an use case to send remainder mails to Sales Rep , 30 days before the expiry of subscription. Is it possible to use Event Notification Rules and Templa…
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Remove the Actions from the subscription screenSummary: Some of the actions(Renew/Apply Hold) on the subscription screen is not required and need to be removed. Please provide steps to disable\remove the actions from…
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Increase Included Warranty termSummary: We have business scenario where a machine is shipped to customer with the included warranty of 12 months and the warranty start date is upon shipment. During in…
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Close/End date an Included WarrantySummary: We are testing a scenario for demo machine. This demo machine which is a business asset, is shipped to customer for demonstration and evaluation. This shipment …
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Steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialogSummary: I need steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialog Content (please ensure you mask any confidential infor…
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Usage Based Subscriptions are not generating billing Schedules, so TCV is 0Summary: We trying to create Usage based Item in subscription , however after adding the product to subscription TCV became 0. We followed below steps. Subscription Prof…
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How can I send Customer & Subscription number combination to RMCS to create one customer contractSummary: We are sending some provisioning subscriptions order to RMCS, How ever we couldn't find the attribute to use to create single RMCS contract with the combination…
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How to price sales agreement/Service logistics work Order based on customer classSummary: How to price sales agreement/Service logistics work Order based on customer class Content (please ensure you mask any confidential information): How to price sa…
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Balance management functionalitySummary: Hi Team, We have a requirement where we have a prepaid wallet of 10,000$ and the amount is drawn from the wallet based on the usage. Ex: Period 1 Prepaid wallet… -
Estimation Based Usage SubscriptionSummary: Creating subscription with estimation amount/quantity and minimum quantity/amount through sales order. Content (please ensure you mask any confidential informat…
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Payload and endpoint used for amending the subscriptions through order managementSummary: We want to increase the quantity on the subscription created from this sales order using the amend REST API Payload. When we are trying to amend the sales order…
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Can we add a product line to an existing subscription from a sales orderSummary: Is there a way to sell a subscription product from a sales order and to add it to an existing subscription instead of opening a new one? Content (please ensure …