Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How Subscription custom field can be auto filled with dynamic value?Our business uses subscription management to fulfil Supply Chain services for its customers.Only Usage based charge pricing is used. The usage quantity and invoice ref d… -
Update the Custom Attributes in Billing Lines (Schedules) based upon Subscription Header Level FlagThere is a specific requirement to update Custom Attribute (EX: PO_Category) on the Billing Lines based upon its value at Subscription Header. Is there a way to achieve … -
Subscription Renewal - conversion date according to Renewed subscription Start DateSummary: How to set the conversion date for renewed subscription Content (please ensure you mask any confidential information): We are renewing subscription with Convers… -
Need to put billing line on hold for subscription product based on OM date attributesSummary: Hi team, We are creating a sales order with covered and coverage items. Once the covered item shipped, coverage details are interfaced to Subscription Managemen…
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Need to put billing line on hold for subscription product based on OM date attributesSummary: Hi team, We are creating a sales order with covered and coverage items. Once the covered item shipped, coverage details are interfaced to Subscription Managemen…
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Subscription 360 question - Search SelectionSummary: When utilizing the Application Composer to choose the Subscription on the Meshed Content tab for Subscription 360 setup, I would like to know how I can modify t… -
Need to put subscription warranty lines on hold Before Subscription Contract creation (through OM)Summary: Hi team, We are creating a sales order with covered and coverage items. Once the covered item shipped, coverage details are interfaced to Subscription Managemen…
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What are the APIs for Creating , Amending , Renewing and Terminating subscription ?Summary: What are the APIs for Creating , Amending , Renewing and Terminating subscription ? Content (please ensure you mask any confidential information): Version (incl… -
The Entitlement Precedence field on the Manage Entitlement Plan Assignments screenSummary: What is the purpose of the Entitlement Precedence field on the Manage Entitlement Plan Assignments screen? Content (please ensure you mask any confidential info…
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No charge is showing for extended warranty item in subscriptionWe have created extended warranty item to give discount to our customer on certain service activities, but the charge we created in pricing administration for this item … -
How to convert an order line with a subscription reference?Summary: Order line is closed in legacy however subscription is still billing. Client would like to convert order lines so that terminations can be routed through OM Clo… -
Is there a way to import subscriptions using FBDI template for creating subscription contracts?Summary: Hi, can you please provide the template (FBDI) to import a subscription management for creating subscription contracts. Content (please ensure you mask any conf…
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24B: Subscription Management - ABILITY TO PROCESS SUBSCRIPTION TRANSACTIONS ASYNCHRONOUSLYWe want to understand this feature - ABILITY TO PROCESS SUBSCRIPTION TRANSACTIONS ASYNCHRONOUSLY Profile Option - ORA_OSS_ASYNC_THRESHOLD How the size of the subscriptio…
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Need to Export Coverage DetailsSummary: Need to Export Coverage Details Content (please ensure you mask any confidential information): For a Subscription order we are adding the Coverage level Informa…Goopikrishnan Jayaraman-Oracle 13 views 3 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle -
Unable to add the Entitlement Plan to a ProductSummary: Unable to add the Entitlement Plan to a Product Content (please ensure you mask any confidential information): We are unable to add the Entitlement Plan to a Pr…
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subcription management approval mechanismWe want to create internal approval mechanism for subscription in order for a person who create subscription the supervisor should approve the subscription and without t…
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Billing frequency not working as expected for recurring cycle.Summary: Billing frequency not working as expected for recurring cycle. When we select billing frequency as 2 months billing cycle generating 2 line as 1 for one month a…
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Usage based charged is yearly but subscription billing is monthlyWe have set the charges on subscription item as yearly on usage in KM but our Subscription is billed monthly, due to which the usage based subscription is billing both o…
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Usage based billing based on month and year bothWe have specific business scenario, where we have agreement with customer to bill on minimum of 300,000 KM per year per bus, this billing should be done on monthly basis…
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Subscription management - configurations to handle Usage based subscriptionsWe currently have subscription management implemented to do billing for contracts - we want to include usage based billing too - can someone outline required steps and c… -
Not able to add Models as Subscription Products while creating Subscription from CPQ using OICSummary: I add items from a configurator to the quote in CPQ. In the quote, the model will be added along with the items to the line-item grid. When I create subscriptio…
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aggregation method subscriptionHi There, I have specific business requirment where i have to bill to the customer based on Kilometer reading from thier BUS Meter, in subscription we have funcitionalit…
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Mass Update selected product lines in subscription managementSummary: I am using the mass update feature to make pricing and other attribute changes on multiple subscriptions but there is a requirement to update only selected prod…
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Payment method -credit card is not showing on subscription screenSummary: Payment method credit card is not showing on subscription screen .In Lookup able to see the value enabled. Do we need any steps to follow to visible ? Content (…
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Verify Entitlement and Create Subscription button on Service requestSummary: We have created subscription related object on service request, now we want add button on this Tab in service request which redirect us to create subscription p… -
Can we merge order lines from multiple sales orders into one subscriptionWe want to check if there is a provision to merge multiple sales orders into one subscription. Use case is: For upselling scenarios, if there are fulfillment involved fo…
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Is there any standard functionality which will enable the Subscription Billing as an Order?This is a major goods supplying company. Below is the use case: Customer subscribes to the goods. Once the Subscription is successful, the first shipment is fulfilled as…
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Multiple Subscription on single asset PrecedenceHi, Multiple subscription are created for single asset with same service activity and same period, how we can prioritize subscription on asset to use only one at a time.