Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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what is mean by Entitlement Type in Oracle Subscription ManagementWhat is mean by entitlement type given in list of values, HR Service Request Internal Service Request Subscription Entitlement -
Skip Subscription Charges lines to be sent to RMCSSummary: Skip Subscription Charges lines to be sent to RMCS Content (please ensure you mask any confidential information): We found a whitepaper on how to Skip Subscript… -
Bill Lines Generation Based on Custom Billing ScheduleSummary: We are looking to Generate Bill Lines for all the subscription based on our own custom Billing Schedule. For Example : Subscription Start Date : 01-01-2023 Subs…
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Ability to set/update the transaction date from SubscriptionsSummary: Background: Subscription determines the Bill Line Interface date based on • Creation Date • Invoicing Rule • Billing Date AR TrxDate for all transaction lines s… -
need a feild to check the original subscription number once it gets duplicatedXYZ is original subscription number and ZYX is duplicated one is there any way to find the duplicated subscription reference (ZYX) in the original one and original subsc…
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Can we limit the number of subscriptions that can be added to a particular asset in SMC?Summary: We want to limit the number of subscriptions that can be added to a particular asset. Basically we want to check whether no. of subscriptions associated to any …
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once the subscription is duplicated can we find original subscription reference in theduplicated oneSummary: XYZ is original subscription number and ZYX is duplicated one is there any way to find the duplicated subscription reference (ZYX) in the original one and origi…
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how to create summarized billing for assets in different productsSummary: There is a customer requirement - They have two different products which has 1 asset each and they have same start and end date. but different assets in it, how…
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Supplier Warranty in Subscription ManagementHi We need to implement supplier warranty in subscription management but we are not related to the same, but when we see the below document, on this document: it says: N…
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Send Subscription Revenue Information to Oracle Revenue Management Cloud is not picking subscriptionSummary: Send Subscription Revenue Information to Oracle Revenue Management Cloud is not picking subscription to interface into RMCS. What could be the reason for this n…
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In Oracle Subscription Management we want to create warranty subscription for maintenance assetwe have defined the coverage level, created Warranty item, created subscription using the warranty item and attached asset to covered level we are performing depot repai…
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Can we Concatenate 3 fields and send the value to one of the AR DFF.Summary: We have a few custom fields created at the Subscription Product level and would like to concatenate the values of these 3 fields and send the value to one of th…
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Credit card for Subscription ContractsHi, Once the customer saves his credit card in BM portal then it will be automatically reflected in Payment Details>Customer Record of Receivable Users login and thereaf…
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Usage charge bill monthly but Recurring charge will be billed QuarterlySummary: If the customer's billing frequency is set to quarterly, we would like to bill the usage product on a monthly basis. Is it feasible to accomplish this? Content … -
Custom billing (Milestones billing) option in Subscription ManagementCurrently customer wants to have custom billing (Milestones billing) that needs to be sent to Subscription for Contract creation. Ex: Customer buys the Software for 2 ye… -
How to extend the header end date on an active subscription?We are looking for an option to extend the end date on header level in an active subscription, without amending the products.
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Service(Subscription) start date override based on hardware shipment date using OM to SM IntegrationSummary: Hi Team, We have a requirement to align subscription (Service start date) based on hardware shipment date and some other attributes from the corresponding order…
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Calculate Adjusted Dates For Leap Year Using AlgorithmSummary: The Subscriptions are created from Sales Order using standard integration through 'DOO_Subscription' task. The ‘Contract Start Date’ and ‘Contract End Date’ are…
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Roles for partner managementHello, I need to know what are the roles i need to assign to a user to see the partner management module and workspace modules. Thank You, Jay
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UPDATE SUBSCRIPTION WITHOUT AMENDMENTIn 23C a new Feature "UPDATE SUBSCRIPTION WITHOUT AMENDMENT" has been introduced. You can now update customer, billing and shipping information on a subscription without… -
How to import attachments into SubscriptionSummary: For data migration of legacy contract details into Subscription Content (please ensure you mask any confidential information): Hello, Do we have provision to im…
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How to transfer an Installed base asset from one BU to another?Summary: How to transfer an Installed base asset from one BU to another, where Included Warranty Subscription is associated with that? Content (please ensure you mask an…
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Subscription Audit subtab is blankSummary: 'Audit' subtab at Subscription Header level is blank Content (please ensure you mask any confidential information): We need help to understand why the 'Audit' s…
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How to map seeded fields from OM to Subscription Management using Service Mapping and Algorithms?Summary: Hello team, We need to map seeded field, Receivables Transaction at line level from Order Management to Subscription Management at product level for standard fi…
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meter readings not coming when I use endpoint /fscmRestApi/resources/11.13.18.05/meterReadingsmeter readings not coming when I use endpoint /fscmRestApi/resources/11.13.18.05/meterReadings I am using https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufact…
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Dashboard Prompt Filter not loadingSummary: Dashboard Prompt Filter not loading options Content (please ensure you mask any confidential information): I have a custom role with restricted access. It shoul…
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Description Based Asset creation is not allowing to associate this asset with subscription productSummary: We have created an asset unchecking the inventory item option and also captured the serial, Asset was selected at customer locations and we have captured custom…
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How to Bulk download fusion dataSummary: How to Bulk download fusion data Content (please ensure you mask any confidential information): Hello, We are in the process of re-designing our chart of accoun…
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API to fetch all Subscription Contracts for a Customer Site LocationSummary: API to fetch all Subscription Contracts for a Customer Site Location Content (please ensure you mask any confidential information): Currently in documentation, …
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Subscription Product End Date & Closed Date , Is it start of the day (00:00:00) or end of the day?For example, the extended warranty subscription Product starts on 01-JAN-2024 and ends on 31-Dec-2024, with a covered asset. when the warranty coverage start? is it on 0…