Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to import attachments into SubscriptionSummary: For data migration of legacy contract details into Subscription Content (please ensure you mask any confidential information): Hello, Do we have provision to im… -
How to transfer an Installed base asset from one BU to another?Summary: How to transfer an Installed base asset from one BU to another, where Included Warranty Subscription is associated with that? Content (please ensure you mask an…
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Subscription Audit subtab is blankSummary: 'Audit' subtab at Subscription Header level is blank Content (please ensure you mask any confidential information): We need help to understand why the 'Audit' s…
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How to map seeded fields from OM to Subscription Management using Service Mapping and Algorithms?Summary: Hello team, We need to map seeded field, Receivables Transaction at line level from Order Management to Subscription Management at product level for standard fi…
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meter readings not coming when I use endpoint /fscmRestApi/resources/11.13.18.05/meterReadingsmeter readings not coming when I use endpoint /fscmRestApi/resources/11.13.18.05/meterReadings I am using https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufact…
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Dashboard Prompt Filter not loadingSummary: Dashboard Prompt Filter not loading options Content (please ensure you mask any confidential information): I have a custom role with restricted access. It shoul…
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Description Based Asset creation is not allowing to associate this asset with subscription productSummary: We have created an asset unchecking the inventory item option and also captured the serial, Asset was selected at customer locations and we have captured custom…
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How to Bulk download fusion dataSummary: How to Bulk download fusion data Content (please ensure you mask any confidential information): Hello, We are in the process of re-designing our chart of accoun…
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API to fetch all Subscription Contracts for a Customer Site LocationSummary: API to fetch all Subscription Contracts for a Customer Site Location Content (please ensure you mask any confidential information): Currently in documentation, …
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Subscription Product End Date & Closed Date , Is it start of the day (00:00:00) or end of the day?For example, the extended warranty subscription Product starts on 01-JAN-2024 and ends on 31-Dec-2024, with a covered asset. when the warranty coverage start? is it on 0… -
Service mappings for Subscription to AR DFF not working for Penalty invoicesSummary: Content (please ensure you mask any confidential information): Hi, We have a situation where we want to send different DFFs to AR from subscription management a…
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In Algorithm get First Day of Next Month from a DateSummary: Through 'Subscription Management and Order Management Integration' algorithm need to get First Day of Next Month from Customer Acceptance Date on sales order li…
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different warranty duration of same product for different customersSummary: Customer has a requirement, to create the orders from CPQ, where the included warranty durations needs to be selective. as they negotiate customer by customer f…
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How to add values to the LOV of price adjustment Reason in the Subscription Mgmt.As shown below Reason LOV doesn't have any value. can you please share the configuration Name to add the values in It There is no separate task similar to Cancellation a…
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Import Item RelationshipSummary: We need to Import the Item Relationship , Trying to import the Relationship with following template "https://www.oracle.com/webfolder/technetwork/docs/fbdi-24a/…
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Unable to call custom object function via ESS jobSummary: Unable to call custom object function via ESS job Content (please ensure you mask any confidential information): We are facing issues while calling a custom gro…
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how to credit subscription that is billed in extrernal systemSummary: Hi, Is it possible to do a credit to a subscription that is billed in external system? or to say - lets say we convert subscriptions and they are billed in lega…
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How can we renew on hold subscriptionsIs there a way we can renew the subscriptions which are put "On-Hold"?
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Mass Import the "Included Warranty Subscription"Summary: What is the best Approach to Mass Import the Included Warranty Subscriptions Content (please ensure you mask any confidential information): Version (include the…
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How to copy actual shipment date from OM to Service Contract Start Date in Subscription Management?Summary: Hi team, We are shipping order along with warranty products to the hardware items to create service contract coverage for the asset. If we have Contract Start D…
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How to copy line level EFF from Order Management to Subscription product line custom attributes ?Hi team, We need to copy line level eff field from Order Management to Subscription Product line custom attribute through service mapping and algorithms. Can you please …
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Subscription Management Header DFF to AR Header DFFSummary: I have been trying to customize the algorithm between Subscription Management and AR to pass a DFF value. However, we are getting an error. The subscription hea…
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How to enter serial for asset in Subscription and best practiceSummary: We reimplementing stand alone Subscription module. However we need to create asset with serial number for association. We are using REST API to create the asset…
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Standalone Subscriptions management, how to account costStandalone Subscriptions management, how to account cost? If we want to implement Subscriptions management without Order Management, Procurement, Inventory, etc. How the…
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Subscription product contract end dateSummary: We use to create SO from CPQ containing Subscription products, submit to FOM, have fulfillment from external system and then have Subscription created from FOM.…
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Subscription Management Group BillingHi Team - We wanted to understand if we have a Group Billing Concept in Subscription Management Cloud. Use Case : Customer has 100's of equipment's and we we have recurr…
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User mock/proxy in REST APIsHello! Summary: I have an application outside of Oracle Cloud using Fusion Subscription Management via REST APIs. I would like to be able to run the following scenario: …
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Unable to Patch Subscription Product Value CloseCreditMethodSummary: When we are trying to Patch Subscription Product field CloseCreditMethod, we are getting below error. Attribute set for CloseCreditMethod in entity ProductsEO__…
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how to restrict under amendment lines not to interface into ARSummary: We require a restriction mechanism to prevent lines with status under-amendment from entering the AR interface. Is there any way to achieve this. Content (pleas…
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How to find linkage between renewed subscription and original subscriptionSummary: Lets say we have a renewed subscription having number as 123456. How do we find the original subscription for this renewed one. Content (please ensure you mask …