Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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how to restrict under amendment lines not to interface into ARSummary: We require a restriction mechanism to prevent lines with status under-amendment from entering the AR interface. Is there any way to achieve this. Content (pleas… -
How to find linkage between renewed subscription and original subscriptionSummary: Lets say we have a renewed subscription having number as 123456. How do we find the original subscription for this renewed one. Content (please ensure you mask … -
How to find linkage between renewed subscription and older subscriptionSummary: For instance - Subscription number 123 is renewed to 456. How do we find to which subscription is subscription number 123 is renewed to ? (Can this be done thro… -
Approve subscription when usage quantity is entered or price adjustment is created in billing sumarySummary: Hi All, The customer has requirement to aprove the subscription in two cases after the initial approval of the subscription 1 - When the user is entering the us… -
Required roles to upload file to subscriptionHi, I am using soap api idcws/GenericSoapPort?wsdl to upload file to subscription. dSecurityGroup">CRM fDocAccount">crm$/productGroup$/import$ Getting error message "doe… -
Ability to automatically generate billing schedule while activating the subscriptionSummary: When we try to Validate or Activate the Subscription, the Subscription has to automatically re-generate billing schedule according to the latest pricing changes… -
How to Submit Meter Read for Subscription Contract using Import ManagementWe are looking to find the exact Import Management Object using which Meter Reads can be uploaded against a Subscription Product linked with Meter Template -
How to create a Sales Order based on a subscription created?Summary: A Sales Order needs to be created against the products associated in a Subscription/Coverage based item covered by the contract Content (please ensure you mask … -
Bill Service field in Subscription ContractSummary: Bill Service field present in the Subscription Profile is available in the Covered Level as well? We are able to control this field Bill Service at Subscription… -
how to delete adjustment line from coverageWe are trying to create an coverage using REST API and add/update adjustment to it which is working fine. But we are not able to delete the adjustment line from the cove… -
How to add a hyperlink/URL in a text field on Subscription pageSummary: We are trying to store a hyperlink in a field but it gets stored in a form of text rather than a clickable link. How can we add a hyperlink/URL to any text fiel… -
How to submit a Multiple ESS Job using Oracle REST APISummary: Hi All, Is there a way to submit Multiple ESS Job using REST API in a Single request. As of now We are able to submit a ESS using below url and request. BaseURL… -
Auto-renew subscriptions source/criteriaSummary: We have some subscriptions that need to have data fixes (to fix Subscription product end dates to co-term to a specific date). When we do these fixes, we curren… -
Unable to interface credit memo created from amended lines due to items not being on credit memoWe have subscription with product lines - when crediting the line somehow does not contain the item therefore the credit memo does not interface to AR - as it gets an er… -
Where to save actual usage events in order to later calculate Usage qty sum for the periodSummary: How to save detailed usage events and later bill according to accumulating usage amount per period Content (please ensure you mask any confidential information)… -
On Mass update UI how to uncheck Activate Check Box by defaultSummary: On Mass update UI how to uncheck Activate Check Box by default Content (please ensure you mask any confidential information): While we are amending Draft Subscr… -
Subscription Usage base charge- save the detailed transactions for usage calculationSummary: We need to save the customer detailed usage transaction and according to this information, calculate the usage to be charged on the billing line Content (please… -
How can one find the Account Number and Bill-to Site Use ID via API in order to create subscriptionsSummary: To create a subscription via REST API, one needs to include the Account Number, Party ID, and Bill-to Site Use ID. The Party ID can be found with the Get an Acc… -
Pricing AdjustmentSummary: Content (please ensure you mask any confidential information): When we are Adjusting the price for an asset at Covered Level (Price override) but when we enter … -
For a Custom field can we add Contact as list of values at Bill to site instead of Account levelSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Can we create and activate subscription without any pricelist setup in fusion?Summary: Client wants to manually add the price while creating subscription. Is there any option to enter price manually ? Content (please ensure you mask any confidenti… -
How can I limit subscription user access to only the owner or team?Summary: We have multiple groups within the same BU that need to create and manage their own subscriptions. These groups should not have access to see or modify any othe… -
Oracle Subscription Management Cloud being used for AdTech Business (Charged per usage)Summary: Oracle Subscription Management Cloud being used for AdTech Business Content (please ensure you mask any confidential information): Does anyone have examples of … -
Subscriptions not passing Sales CreditsSummary: Content (please ensure you mask any confidential information): unable to see salesperson details passed on to the AR Interface tables. What could be the issue? … -
Can we delete a subscription bill line after activating the subscription.Summary: Hi, i found a REST API which can be used with delete operation to delete a subscription bill line. /subscriptions/{SubscriptionNumber}/child/products/{Subscript…VishnuVardhan_Technical_Consultant 42 views 1 comment 0 points Most recent by Nilesh Deshpande-Oracle -
How to reprice a coverage item within a subscription on yearly basis without amendmentSummary: We are currently having an issue with repricing of any coverage item within a subscription without amendment. There is a business requirement, where we have cov… -
Subscription Management CloudIs there way to create integration between order management and subscription management such that physical product can be shipped each time when subscription management … -
Service mapping from a seeded field in Sales Order line to Subscription line EFFSummary: Need to understand the feasibility of defining a service mapping for a seeded field (User-Defined Fiscal Classification, under Tax determinants) to send this in… -
Best practice to capture event model groovy errorsSummary: Hi All, What is the best practice to capture event model groovy errors? I have 3 object functions which are being called at the subscription event model (Draft …
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Subscription Pooled Usage (Usage Allowance) use-caseSummary: A customer with whom I’m currently working with has a business of selling a software which helps their customers sell Tickets (concerts, movies, event tickets, …