Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to display item structure in SubscriptionHi All, Is it possible to display the bundle item structure on the Subscription. Ex: 1.0 Bundle Item 1.0.1. Free Item 1 1.0.2 Free Item 2 Kindly provide the details of c… -
How can I setup multiple active entitlement plan assignments for one subscription productSummary: There is a requirement to setup multiple active entitlement plan assignments for one subscription product. But system is allowing to activate only one at a time…
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How to enable "Summarized Billing" for existing(Activated) subscriptions.Summary: Business needs to enable the "Summarized Billing" for the existing subscriptions which were having "Detailed Billing" earlier. Content (please ensure you mask a…
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Can two different subscriptions have a same subscription numberSummary: I want to know if it is possible to have same subscription number in two different subscriptions. One subscription is imported and other is generated automatica…
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Asset transaction is not appeared Reprocess Install Base UpdatesAsset transactions are captured in Install base but Not appeared in Reprocess Install Base Updates.
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If we don't submit Customer asset creation transaction in Reprocess install base updates,what happenSummary: If we don't select and submit Customer asset creation transaction in Reprocess install base updates, will it be automatically submitted and create included warr…
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Subscription Stuck in Pending Approval without NotificationSummary: We duplicated a subscription, submitted it, status is 'Pending Approval'. But no notification is triggered. Can anyone please tell if anything is wrong in our a… -
Price for subscription is not coming upSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Groovy script for remaining amount to be billedSummary: Content (please ensure you mask any confidential information): Hi all, We need to derive the total remaining amount to be billed of a subscription and send this…
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Can approval process be implemented on Subscription Mass Update feature?Summary: Approval process need to be implemented on Subscription Mass Update feature Content (please ensure you mask any confidential information): We have a business re…
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subscription whitepaperSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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API To create amendment for updating Bill To and Ship To addresses on active SubscriptionSummary: Oracle API to update / create amendment for updating Bill To and Ship To addresses on ACTIVE Subscription. Content (please ensure you mask any confidential info…
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Where can I can find the SaaS usage reports in the new consoleWhen trying to view SaaS usage reports, I get a message about required policy statements, but when trying to create the policy get loads of errors. i am also no getting … -
List Subscription FeaturesHello, Let's say I have 3 subscription plans: bronze, silver and gold. Silver has features that bronze doesn't and the same happens with gold, that has more available fe…
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What would be the Impact of using custom Transaction source instead of using Seeded one?Summary: During the configuration of 'Manage System option for Revenue Management ', I am unable to find the seeded 'Distributed Order Orchestration' and 'ORA_Subscripti…
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Question about Covered Level Type Party siteSummary: Functionality about Covered Level Type Party site on Coverage Subscription Content (please ensure you mask any confidential information): As per the documentati…
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Table that holds action tabs in subscriptionSummary: looking for table that holds Close Reason column and Amendment Reason column from action tab in Oracle subscription Management - Subscription Product page. (Pro…
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Invalid contact error during reprocess order management transactionsSummary: Content (please ensure you mask any confidential information): 1) Created and submitted a Sales order in OM Cloud UI 2) Tried to process order through Reprocess… -
the price of product line 1 can't be determined, error while activating subscriptionI am manually creating a subscription for warranty item which contain Asset coverage, I have defined the Price charge of this item as 0 in pricing administrator. but whe… -
Oracle Excellence Awards 2024 - Nominations Open!At Oracle, our customers inspire us daily—as teachers, innovators, and thought leaders. Combining their boundless ingenuity with Oracle solutions, our customers are crea… -
what is mean by Entitlement Type in Oracle Subscription ManagementWhat is mean by entitlement type given in list of values, HR Service Request Internal Service Request Subscription Entitlement
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Skip Subscription Charges lines to be sent to RMCSSummary: Skip Subscription Charges lines to be sent to RMCS Content (please ensure you mask any confidential information): We found a whitepaper on how to Skip Subscript…
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Bill Lines Generation Based on Custom Billing ScheduleSummary: We are looking to Generate Bill Lines for all the subscription based on our own custom Billing Schedule. For Example : Subscription Start Date : 01-01-2023 Subs…
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Ability to set/update the transaction date from SubscriptionsSummary: Background: Subscription determines the Bill Line Interface date based on • Creation Date • Invoicing Rule • Billing Date AR TrxDate for all transaction lines s… -
need a feild to check the original subscription number once it gets duplicatedXYZ is original subscription number and ZYX is duplicated one is there any way to find the duplicated subscription reference (ZYX) in the original one and original subsc…
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Can we limit the number of subscriptions that can be added to a particular asset in SMC?Summary: We want to limit the number of subscriptions that can be added to a particular asset. Basically we want to check whether no. of subscriptions associated to any …
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once the subscription is duplicated can we find original subscription reference in theduplicated oneSummary: XYZ is original subscription number and ZYX is duplicated one is there any way to find the duplicated subscription reference (ZYX) in the original one and origi…
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how to create summarized billing for assets in different productsSummary: There is a customer requirement - They have two different products which has 1 asset each and they have same start and end date. but different assets in it, how…
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Supplier Warranty in Subscription ManagementHi We need to implement supplier warranty in subscription management but we are not related to the same, but when we see the below document, on this document: it says: N…
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Send Subscription Revenue Information to Oracle Revenue Management Cloud is not picking subscriptionSummary: Send Subscription Revenue Information to Oracle Revenue Management Cloud is not picking subscription to interface into RMCS. What could be the reason for this n…