Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Import Item RelationshipSummary: We need to Import the Item Relationship , Trying to import the Relationship with following template "https://www.oracle.com/webfolder/technetwork/docs/fbdi-24a/… -
Unable to call custom object function via ESS jobSummary: Unable to call custom object function via ESS job Content (please ensure you mask any confidential information): We are facing issues while calling a custom gro…
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how to credit subscription that is billed in extrernal systemSummary: Hi, Is it possible to do a credit to a subscription that is billed in external system? or to say - lets say we convert subscriptions and they are billed in lega…
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How can we renew on hold subscriptionsIs there a way we can renew the subscriptions which are put "On-Hold"?
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Mass Import the "Included Warranty Subscription"Summary: What is the best Approach to Mass Import the Included Warranty Subscriptions Content (please ensure you mask any confidential information): Version (include the…
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How to copy actual shipment date from OM to Service Contract Start Date in Subscription Management?Summary: Hi team, We are shipping order along with warranty products to the hardware items to create service contract coverage for the asset. If we have Contract Start D…
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How to copy line level EFF from Order Management to Subscription product line custom attributes ?Hi team, We need to copy line level eff field from Order Management to Subscription Product line custom attribute through service mapping and algorithms. Can you please …
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Subscription Management Header DFF to AR Header DFFSummary: I have been trying to customize the algorithm between Subscription Management and AR to pass a DFF value. However, we are getting an error. The subscription hea…
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How to enter serial for asset in Subscription and best practiceSummary: We reimplementing stand alone Subscription module. However we need to create asset with serial number for association. We are using REST API to create the asset…
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Standalone Subscriptions management, how to account costStandalone Subscriptions management, how to account cost? If we want to implement Subscriptions management without Order Management, Procurement, Inventory, etc. How the… -
Subscription product contract end dateSummary: We use to create SO from CPQ containing Subscription products, submit to FOM, have fulfillment from external system and then have Subscription created from FOM.…
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Subscription Management Group BillingHi Team - We wanted to understand if we have a Group Billing Concept in Subscription Management Cloud. Use Case : Customer has 100's of equipment's and we we have recurr…
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User mock/proxy in REST APIsHello! Summary: I have an application outside of Oracle Cloud using Fusion Subscription Management via REST APIs. I would like to be able to run the following scenario: …
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Unable to Patch Subscription Product Value CloseCreditMethodSummary: When we are trying to Patch Subscription Product field CloseCreditMethod, we are getting below error. Attribute set for CloseCreditMethod in entity ProductsEO__…
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how to restrict under amendment lines not to interface into ARSummary: We require a restriction mechanism to prevent lines with status under-amendment from entering the AR interface. Is there any way to achieve this. Content (pleas…
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How to find linkage between renewed subscription and original subscriptionSummary: Lets say we have a renewed subscription having number as 123456. How do we find the original subscription for this renewed one. Content (please ensure you mask …
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How to find linkage between renewed subscription and older subscriptionSummary: For instance - Subscription number 123 is renewed to 456. How do we find to which subscription is subscription number 123 is renewed to ? (Can this be done thro…
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Approve subscription when usage quantity is entered or price adjustment is created in billing sumarySummary: Hi All, The customer has requirement to aprove the subscription in two cases after the initial approval of the subscription 1 - When the user is entering the us…
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Required roles to upload file to subscriptionHi, I am using soap api idcws/GenericSoapPort?wsdl to upload file to subscription. dSecurityGroup">CRM fDocAccount">crm$/productGroup$/import$ Getting error message "doe…
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Ability to automatically generate billing schedule while activating the subscriptionSummary: When we try to Validate or Activate the Subscription, the Subscription has to automatically re-generate billing schedule according to the latest pricing changes…
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How to Submit Meter Read for Subscription Contract using Import ManagementWe are looking to find the exact Import Management Object using which Meter Reads can be uploaded against a Subscription Product linked with Meter Template
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How to create a Sales Order based on a subscription created?Summary: A Sales Order needs to be created against the products associated in a Subscription/Coverage based item covered by the contract Content (please ensure you mask …
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Bill Service field in Subscription ContractSummary: Bill Service field present in the Subscription Profile is available in the Covered Level as well? We are able to control this field Bill Service at Subscription…
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how to delete adjustment line from coverageWe are trying to create an coverage using REST API and add/update adjustment to it which is working fine. But we are not able to delete the adjustment line from the cove…
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How to add a hyperlink/URL in a text field on Subscription pageSummary: We are trying to store a hyperlink in a field but it gets stored in a form of text rather than a clickable link. How can we add a hyperlink/URL to any text fiel…
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How to submit a Multiple ESS Job using Oracle REST APISummary: Hi All, Is there a way to submit Multiple ESS Job using REST API in a Single request. As of now We are able to submit a ESS using below url and request. BaseURL…
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Auto-renew subscriptions source/criteriaSummary: We have some subscriptions that need to have data fixes (to fix Subscription product end dates to co-term to a specific date). When we do these fixes, we curren…
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Unable to interface credit memo created from amended lines due to items not being on credit memoWe have subscription with product lines - when crediting the line somehow does not contain the item therefore the credit memo does not interface to AR - as it gets an er… -
Where to save actual usage events in order to later calculate Usage qty sum for the periodSummary: How to save detailed usage events and later bill according to accumulating usage amount per period Content (please ensure you mask any confidential information)… -
On Mass update UI how to uncheck Activate Check Box by defaultSummary: On Mass update UI how to uncheck Activate Check Box by default Content (please ensure you mask any confidential information): While we are amending Draft Subscr…