Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Unable to see Preview option for Usage Events in RedwoodSummary: Unable to see Preview option for Usage Events in Redwood Content (please ensure you mask any confidential information): Currently in Classic OSS order we are ab…Goopikrishnan Jayaraman-Oracle 5 views 2 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle -
Unable to check "Enable Periodic Billing" for one-time charges in OSS OrdersSummary: Unable to check "Enable Periodic Billing" for one-time charges in OSS Orders Content (please ensure you mask any confidential information): We are creating orde…Goopikrishnan Jayaraman-Oracle 6 views 0 comments 0 points Started by Goopikrishnan Jayaraman-Oracle
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Effective-interest (annuity) amortization for a finance Leased instrument in Subscription ManagementSummary: Subscriptions are instantiated from CPQ quotes. A subscription line carries a financed “instrument” charge plus separate interest, service, and consumables char… -
COGS recognition proportionate to Revenue for non-inventory service itemsSummary: Our client has a requirement where they need COGS recognition to be in proportion to Revenue recognized for non-inventory service items. Let us say, that we are… -
Subscription Management roadmapWhere can I find the application roadmap for Subscription Management? I have found Sales, Service, Marketing, etc, but not Subscription Management.
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How to Pin More fields for searching the Product linesSummary: Hello Team, Need your help to know if we can Pin the fields as highlighted below so that again and again, we don't need to search them and add them while coming…
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Payment Terms field on Product Line shows incorrect valueSummary: New field (Payment Terms) added to the product line on the subs summary form via APP composer shows the different value as compared to the value selected at the…
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How to setup Warranty Allowance with SubscriptionSummary: Customer has requirement to setup warranty with fixed $ or % allocation to certain asset against fixed allowance. When service works orders are executed, the wa…
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How to have Subscription Billing generated with a markup every monthSummary: We have a requirement of generating a billing sequence with a markup of x% every month till the end date of the subscription. How to achieve this with the subsc…
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Apply receipt register report running with match option=Yes", creates reference but not applying.Summary: experiencing an issue with the "Apply Receipt Register" process when using the Exact Match = Yes option. While the system successfully applies a partial payment…
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Unable to Rate the Usage Quantity in Subscription management for Usage ItemsSummary: Unable to Rate the Usage Quantity in Subscription management for Usage Items Content (please ensure you mask any confidential information): We created a sales o…Goopikrishnan Jayaraman-Oracle 9 views 0 comments 0 points Started by Goopikrishnan Jayaraman-Oracle
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Subscription Renewal NavigatorSummary: We are evaluating the available AI Agents for Subscription Management. We can see Subscription Renewal Navigator AI Agent available in AI Agent Studio, but we c…
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Any indication of Classic UI going away for Subscription Management in Fusion?Hello - I have been searching around but have been unable to find an answer. When will Classic UI for Subscription Management be no longer supported? Redwood screens hav… -
Send negative bill lines from subscription management to AR as Credit MemoWe have a scenario where we are creating negative usage lines (by adding negative quantity in usage) in subscription billing. These negative bill lines are interfaced to…
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Whats the significance of Agentic Renewal ProcessSummary: After 26B upgrade, we are seeing a new 'Agentic' renewal process at Subscription Management. I am unable to find any documentation around it. There is no mentio…
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How to control the subscription profiles for newly created subscription flowing from OMSummary: We have created various subscription profile options but the profile is defaulted by system and it doesn't allow us to change. Is there any method to control wh…
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Unable to create Subscription Order and facing error in Reprocess Order Transactions for Usage ItemsSummary: Unable to create Subscription Order and facing error in Reprocess Order Transactions for Usage Items Content (please ensure you mask any confidential informatio…
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How to Perform Subscriptions Amendments/ Termination/Renewal from Order ManagementSummary: How to Perform Subscriptions Amendments/ Termination/Renewal from Order Management Content (please ensure you mask any confidential information): We have Create…Goopikrishnan Jayaraman-Oracle 16 views 0 comments 0 points Started by Goopikrishnan Jayaraman-Oracle
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Unable to create Subscription Order and facing error in Reprocess Order Transactions with EFF fieldsSummary: Unable to create Subscription Order and facing error in Reprocess Order Transactions with EFF fields Content (please ensure you mask any confidential informatio…Goopikrishnan Jayaraman-Oracle 3 views 0 comments 0 points Started by Goopikrishnan Jayaraman-Oracle
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Error in Rate Subscription Usage Events that was entered via importSummary: we loaded usage events via import (ORA_OSS_SOURCE_IMPORT) and got error in - Rate subscription usage event. error - OSS_EVNT_RTNG_CHG_PRD_RTPL You must have at …
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Subscription Management Redwood UISummary: When is it mandatory to switch to Redwood UI for Subscription Management?
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How to restrict subscription data to be flown to RMCSSummary: Unable to restrict subscription data to be flown to RMCS based on a custom attribute value Content (please ensure you mask any confidential information): We are…
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How to create a subscription but stop the revenue recognitionHello , I have a requirement where we need to a subscription and create an invoice but neither recognize the revenue nor send the billing lines to Revenue management.
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Closed order reference in subscription lineSummary: We have implemented subscription management integrated with order management. Incase of termination initiated from sales order, there is no reference being capt…
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How to align Interface Date across bill lines in the same billing sequence?Summary: Looking for a supported approach to align Interface Date across bill lines within the same billing sequence (sequence 2 onward) in Oracle Subscription Managemen…
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Add Assets button in Redwood UI's Subscription covered level is missingSummary: When working with Subscription redwood UI, I can not find the "Add Assets" button. The only displayed button is the "Add Covered Level" button I have searched i…
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How to avoid the splitting of billing lines for fixed billing methodSummary: Hello Team, We see the splitting of product billing lines against the subscription, I observe it is happening due to the start date which is either at the mid o…
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How to Rate subscription usage on bill lines created from Sales order through CPQ-OM integrationSummary: Rate Usage button is not available at subscription bill lines level for the Usage subscription created from Order management Sales order using the CPQ-OM integr…
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How to create Standard Coverage Template in subscription with adjustment matrix with usage quantityIs there a way to capture usage quantities for service products in adjustment matrix of a standard coverage instead of price discount percentage. For example: Entitlemen…
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What is difference between Billing Offset Days and Interface Offset DaysSummary: In OSS_PRODUCTS we have Billing Offset Days and Interface Offset Days What is the difference between the two? Unfortunately documentation no details of Interfac…