Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Subscription Management
Discussion List
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Automatically Extend Subscription Term - Suspend/ResumeSummary: If we are Suspending or Resuming Subscription using REST API then how can we extend Subscription Term for the Suspended period using REST API. Content (required… -
SQL to get Subscription Rule. Mapping of Subscription Profile with BUSummary: Hi team, We have a requirement to create the Subscription based on API. Please let us know how can we get the subscription profile name. Is this stored in datab… -
Markup on autorenewal is not working for imported subscriptionsSummary: Hi All, We are using autorenewal process for subscriptions. We have imported subscriptions from legacy system without pricing data. Content (required): Renewal …
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Does OSS support custom transaction source other than OOTB 'ORA_Subscriptions'?Summary: Content (required): Hi, We planned to use a custom transaction source when we interface bill line to AR interface table, then run auto invoice to create custome… -
Sending Project Number(Custom) to ARSummary: Since we dont have OOTB integration between projects and Subscription ,we have a client requirement to send the project number(Custom) to AR. We are capturing p…
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How to define first responder wins approval workflow in SubscriptionSummary: Hi All, We have a requirement to define a parallel approver for each BU, and this should follow the first responder win rule. If any of the approvers approve th…
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Is it possible to adjust the price on an active subscription product only for one customer?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is it possible to adjust the price on an active subscription produ… -
Sales Order Number on Subscription & Subscription Product detail pagesSummary: Hi, I am testing FOM/OSS beta feature. I'd like to show SO# on subscription detail page. I noticed that SO# field is available in the subscription and subscript…
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Invoice for Included Warranty SubscriptionSummary: How to generate invoice for an included warranty subscription ? Content (required): Version (include the version you are using, if applicable): Code Snippet (ad…
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How to make internal approval defaulted to Not required in subscription Negotiation settings?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: How to make internal approval defaulted to Not required …Prabhudass Vedanayagam- Support-Oracle 21 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle
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Amending Included Warranty SubscriptionSummary: Is it possible to change/amend anything in Included Warranty subscription when it is in active status? Also how to close an Included Warranty before Expiration …
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is there a REST API available that returns all subscriptions for a Bill to or Ship to AccountSummary: We are building a custom integration to subscription managemnet and have a need to retrieve all subscriptions for a bill to or a ship to account . reviewed the …
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Can the Billing Summary - Credit Memo page in Subscription Management be customized?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is there a way to access and customize the Billing Summary - Credi… -
Fetch Subscription Contact Mail ID using reportSummary: Fetch Subscription Contact Mail ID using report Content (required): Need to figure out the set of queries required to fetch the email id of the contact which is…
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Contracts are not created in Active status if original contract has currency conversionSummary: Hi Team, We observed this behavior that renewed contract is not created in Active status when the original contract has the currency conversion and conversion r…
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How to change Bill to Site on an active Subscription ?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to change Bill to Site on an active Subscription ? Supporting …
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Why Does the Business Unit (BU) need to select in the Subscription?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Why does a Business unit (BU) need to be selected in the subscript…
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How does Asset Based Ordering support Asset Creation in Fusion Subscription?Summary: We are implementing the AssetBasedOrdering (Subscription Ordering) flow from CPQ to Subscription. How does this flow create the Assets in Subscription Managemen…
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Table Names for Covered Level / Covered Level Pricing / Covered Level Billing SummarySummary: Where can I find details about Backend Table / Column names for below Subscription Object? Covered Level Covered Level Pricing Covered Level Billing Summary Con…
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How can we create Audit Trail BI reportSummary: How to create a audit BI report of list of subscriptions in which changes were made. we have configured the auditing setup Content (required): Version (include …
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Subscription information not flowing to install base in oracle cloudSummary: Creating the Subscription through Sales Order and having the same item created as Asset in Install Base through Asset Management order orchestration flow. But t… -
How can we send Subscription Renewal reminder to a contact rather than to the subscription creatorSummary: Content (required): Is it possible to send Subscription Renewal reminder to a contact rather than to the subscription creator Version (include the version you a…
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What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: How do I enable Milestone Billing in Subscription Management? Su…
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Does Oracle Order Management Cloud support recurring orders?Summary: Does Oracle Order Management Cloud support recurring orders? Content (required): Our customer (public sector transportation) sends ride tickets to retail outlet…Wayne Aus-Oracle 123 views 5 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle
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I'm unable to find my user in users and rolesSummary: I'm unable to find my user in Users and Roles. But when i try to create new User it says User exists. But its not visible when i search Content (required): Vers…
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How to add multiple product group under service usage?Summary: We want to define product groups for multiple Customers and want to use them as Covered levels(Product Groups) in the Subscription management system. Content (r… -
How to create a Subscription based on a Contact(B2C) rather than a Customer(B2B)Summary: We are building a commerce site from where people would subscribe to products. These Subscriptions should ultimately end up within SMC. But the Subscriptions sh…
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What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: What are the steps to enable Milestone Billing in Subscription M…
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Services not available under ToolsSummary: Services is not visible under Tools Is there any role that needs to be added ? or any steps to be followed. Content (required): Version (include the version you…
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Is there any ways to include non-install base assets in warranties ?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):