Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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for project which is already created need to increase budget.Summary: for project which is already created need to increase budget. Content (required): Requirement is that when user increase the budget approval notifications shoul… -
Is there a way to have versioning of the subscription in case of changes?Summary: We need to be able to document different version for the subscription in case of a change/ update. Content (required): We want to be able to capture different v… -
Search option for Custom Field LOV/Smart SearchSummary: Under SM Header and Edit Product page we have custom fields We experienced the difficulty to fill in the customer segment and manufacture code from the list und…
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How to choice only on charge in subscription product level?Summary: Hi, we try to choice only charge in subscription product level. Some times the customer have to create a subscription using on charge reccurring, and sometimes … -
How to Deactivate the Bill to site from the SubscriptionHi, I have end dated the customer Bill to Site from Receivables>Manage Customers>Profiles and further followed steps metioned in below KM Note as well to end date party …
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How to regenerate billing schedule automatically after updating product's datesSummary: Content (required): After updating start and end dates on a Draft status Product, need to manually go and choose 'generate billing schedule' in order to update … -
Can we integrate Customer Credit Check on Subscriptions? Same as in Sales OrdersSummary: Need a Customer Credit hold on Subscriptions Content (required): In Order Management, there is a customer credit check which if fails- puts the sales order unde…
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Is it mandatory to pass subscription profile ID while creating subscriptions from Order Management?Summary: Subscriptions are not getting generated from orders created from front end in Order Management. Content (required): We are getting generic validation error mess…
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how to create a subscription with adhoc billing and adhoc revenue and how it can handled in RMCS/ARSummary: how to create a subscription with adhoc billing and adhoc revenue and how it can handled in RMCS/AR Content (required): Suppose there is a term license contract…
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Unable to view approval Notification detailsSummary: Unable to view subscription approval Notification details Content (required): No content Version (include the version you are using, if applicable): Code Snippe…
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Subscription Approval only for amaendmentSummary: Content (required): Hi All, We have a requirement where customer wants to enable approval process only when the subscription gets into amendment process and not… -
Credit Memo not being sent to ARSummary: When we are running Process "Send Subscription Billing Information to Receivables", it is not picking picking up Credit Memo that needs to be sent to AR. Only B…
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Is there any standard field on Subscription UI to capture Comments and Transfer that to AR InvoiceSummary: Is there any standard field on Subscription UI to capture Comments and Transfer that to AR Invoice Content (required): Is there any standard field on Subscripti…Goopikrishnan Jayaraman-Oracle 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle -
How to configure a default filter condition for subscription product regionSummary: The subscription product region currently defaults to Product line number as default condition, we want to change it to product name as default condition. Conte…
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In App composer How does the formula field 'constraint depends on' LOV gets populatedSummary: While defining a formula field there is a LOV field Depends on below criteria which determines at which condition the formula should be triggered. We are not fi…
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Renewal Control on Subscription levelSummary: How to default value to the "renewal Control/Next Renewal Settings" fields in a new Subscription? Content (required): We setup a 'Renewal Rule Template' and ass…
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Subscription Product Bill Lines Visual Builder Excel Add-in Problem adding LOV to SkipFlagSummary: How to add LOV to SkipFlag in Oracle Visual Builder Excel Add-in for subscription product bill lines Content (required): We're using Oracle Visual Builder Excel…
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How to delete or deactivate milestone templates in Oracle SubscriptionsSummary: Do we have an option to delete milestone template (used or unused yet) in subscription? Content (required): We do not have an option to either deactivate/ end d…
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Pricing of an extended warranty need to be setup based on product models.Summary: Pricing of an extended warranty need to be setup based on product models. Content (required): We are currently facing an issue regarding extended warranty prici…
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Default Coverage is not auto-populatedSummary: I configured default coverage for global and customer level. When I select a coverage product in subscription (this product doesn't have standard coverage assig… -
Need FBDI process to update bulk assets in Subscription ModuleSummary: Is there any process to update bulk assets in Subscription Module. Content (required): Version (include the version you are using, if applicable): Code Snippet …
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How to modify Coverage Adjustment Lines' duration for Included Warranty?Summary: Need to modify Coverage Adjustment Lines' duration for Included Warranty Content (required): We have a business requirement to set up different durations for co…
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Can we create an Annual Contract Value field in SMC?Summary: Annual Contract Value field is required to keep a track of the actual yearly value of the contract, as and when updated. Content (required): Currently, we have …
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How to exclude specific Material (Part Nos) from Warranty Coverage Setup?Summary: Need to exclude specific Material (Part Nos) from Warranty Coverage Setup Content (required): We have a business requirement is to exclude certain material from…
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Notification when an Installed Base asset is createdSummary: Content (required): Hi all, Is there a groovy script which we can create to send notifications to specific people when an install base asset is created automati…
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Coverage adjustments dates need to be synced with product term period.Summary: Coverage adjustments dates need to be synced with product term period. Content (required): We have a requirement where business wants to sync coverage adjustmen…
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Ability to use actionable buttons on Renewal notification EmailsSummary: Business wants to have the ability to send renewal notification emails for subscription, with actionable buttons. So that the customer can accept/reject the ren…
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OSMC Data Archival Policy, Best practice, and recommendationSummary: OSMC Data Archival Policy, Best practice, and recommendation Content (required): 1. Does Oracle have any data archival best practice or recommendation for OSMC?…
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Survey Request - for those directly involved in revenue growth through the lead-to-cash processAre you ready to embrace the new business models taking over? Companies are rapidly launching subscription models and switching to mixed-revenue models in order to cater… -
Subscription Management Install base Assets are not getting exported using Export ManagementSummary: Subscription Management Install base Assets are not exported using Export Management Content (required): Hi All, Currently of Subscription Management, Assets ar…