Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
-
Can we integrate Customer Credit Check on Subscriptions? Same as in Sales OrdersSummary: Need a Customer Credit hold on Subscriptions Content (required): In Order Management, there is a customer credit check which if fails- puts the sales order unde… -
Is it mandatory to pass subscription profile ID while creating subscriptions from Order Management?Summary: Subscriptions are not getting generated from orders created from front end in Order Management. Content (required): We are getting generic validation error mess… -
Unable to view approval Notification detailsSummary: Unable to view subscription approval Notification details Content (required): No content Version (include the version you are using, if applicable): Code Snippe…
-
Renewal Control on Subscription levelSummary: How to default value to the "renewal Control/Next Renewal Settings" fields in a new Subscription? Content (required): We setup a 'Renewal Rule Template' and ass…
-
Is there any standard field on Subscription UI to capture Comments and Transfer that to AR InvoiceSummary: Is there any standard field on Subscription UI to capture Comments and Transfer that to AR Invoice Content (required): Is there any standard field on Subscripti…Goopikrishnan Jayaraman-Oracle 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle -
how to create a subscription with adhoc billing and adhoc revenue and how it can handled in RMCS/ARSummary: how to create a subscription with adhoc billing and adhoc revenue and how it can handled in RMCS/AR Content (required): Suppose there is a term license contract…
-
How to delete or deactivate milestone templates in Oracle SubscriptionsSummary: Do we have an option to delete milestone template (used or unused yet) in subscription? Content (required): We do not have an option to either deactivate/ end d… -
How to initiate customer asset transfer in Included warrantySummary: Once Item A is shipped ,Included warranty is created for Customer A. When we transferred the Install Base Asset of Item A to Customer B, we didn't get customer …
-
Subscription Product Bill Lines Visual Builder Excel Add-in Problem adding LOV to SkipFlagSummary: How to add LOV to SkipFlag in Oracle Visual Builder Excel Add-in for subscription product bill lines Content (required): We're using Oracle Visual Builder Excel…
-
In App composer How does the formula field 'constraint depends on' LOV gets populatedSummary: While defining a formula field there is a LOV field Depends on below criteria which determines at which condition the formula should be triggered. We are not fi…
-
How to configure a default filter condition for subscription product regionSummary: The subscription product region currently defaults to Product line number as default condition, we want to change it to product name as default condition. Conte…
-
Credit Memo not being sent to ARSummary: When we are running Process "Send Subscription Billing Information to Receivables", it is not picking picking up Credit Memo that needs to be sent to AR. Only B…
-
Order management to Subscription management Service mappingSummary: we would like to service map sales order line EFF field to Standard field on Subscription product level.is this possible? Destination Field#Meter(MeterDefinitio…
-
Default Coverage is not auto-populatedSummary: I configured default coverage for global and customer level. When I select a coverage product in subscription (this product doesn't have standard coverage assig… -
Can we create an Annual Contract Value field in SMC?Summary: Annual Contract Value field is required to keep a track of the actual yearly value of the contract, as and when updated. Content (required): Currently, we have …
-
Ability to use actionable buttons on Renewal notification EmailsSummary: Business wants to have the ability to send renewal notification emails for subscription, with actionable buttons. So that the customer can accept/reject the ren…
-
Need FBDI process to update bulk assets in Subscription ModuleSummary: Is there any process to update bulk assets in Subscription Module. Content (required): Version (include the version you are using, if applicable): Code Snippet …
-
OSMC Data Archival Policy, Best practice, and recommendationSummary: OSMC Data Archival Policy, Best practice, and recommendation Content (required): 1. Does Oracle have any data archival best practice or recommendation for OSMC?…
-
Notification when an Installed Base asset is createdSummary: Content (required): Hi all, Is there a groovy script which we can create to send notifications to specific people when an install base asset is created automati…
-
Pricing of an extended warranty need to be setup based on product models.Summary: Pricing of an extended warranty need to be setup based on product models. Content (required): We are currently facing an issue regarding extended warranty prici…
-
How to add Coverage Adjustment Line details on Subscription Preview Template?Summary: Feasibility check of adding Coverage Adjustment Line details on Subscription Preview Template. Content (required): Oracle provides a standard subscription previ…
-
Coverage adjustments dates need to be synced with product term period.Summary: Coverage adjustments dates need to be synced with product term period. Content (required): We have a requirement where business wants to sync coverage adjustmen…
-
How to adjust Included Warranty duration based on specific business driven conditions?Summary: Need to adjust Included Warranty duration based on specific business driven conditions. Content (required): We are having a business requirement to establish th…
-
How to restrict the available assets based on Customer selected at Subscription Header level?Summary: Need to restrict the available assets based on Customer selected at Subscription Header level. Content (required): We are facing an issue during addition of ass…
-
How to modify Coverage Adjustment Lines' duration for Included Warranty?Summary: Need to modify Coverage Adjustment Lines' duration for Included Warranty Content (required): We have a business requirement to set up different durations for co…
-
How to exclude specific Material (Part Nos) from Warranty Coverage Setup?Summary: Need to exclude specific Material (Part Nos) from Warranty Coverage Setup Content (required): We have a business requirement is to exclude certain material from…
-
Survey Request - for those directly involved in revenue growth through the lead-to-cash processAre you ready to embrace the new business models taking over? Companies are rapidly launching subscription models and switching to mixed-revenue models in order to cater… -
Subscription Management Install base Assets are not getting exported using Export ManagementSummary: Subscription Management Install base Assets are not exported using Export Management Content (required): Hi All, Currently of Subscription Management, Assets ar… -
Integration of Oracle Subscription Cloud with VertexSummary: We already have integration with Vertex for AR, would like to do the same for Subscription management to provide user the ability to calculate tax at subscripti… -
How to pass Order line EFF to subscription custom attributes?Summary: Is there any documentation around sending sales order line EFF details to custom attributes on subscription lines as part of service mappings? Content (required…