Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Learn about the new Oracle AI Agent Studio for Fusion Applications: Watch Now
Subscription Management
Discussion List
-
Sending Project Number(Custom) to ARSummary: Since we dont have OOTB integration between projects and Subscription ,we have a client requirement to send the project number(Custom) to AR. We are capturing p… -
Bill immediately for future-dated service contractSummary: Hi, Can you help to validate how to achieve the following use case? Have a service contract created for future dates with one time charge start date: 2024/1/1 e… -
How to define first responder wins approval workflow in SubscriptionSummary: Hi All, We have a requirement to define a parallel approver for each BU, and this should follow the first responder win rule. If any of the approvers approve th… -
Is it possible to adjust the price on an active subscription product only for one customer?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is it possible to adjust the price on an active subscription produ… -
Sales Order Number on Subscription & Subscription Product detail pagesSummary: Hi, I am testing FOM/OSS beta feature. I'd like to show SO# on subscription detail page. I noticed that SO# field is available in the subscription and subscript…
-
Invoice for Included Warranty SubscriptionSummary: How to generate invoice for an included warranty subscription ? Content (required): Version (include the version you are using, if applicable): Code Snippet (ad…
-
How to make internal approval defaulted to Not required in subscription Negotiation settings?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: How to make internal approval defaulted to Not required …Prabhudass Vedanayagam- Support-Oracle 22 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle
-
Amending Included Warranty SubscriptionSummary: Is it possible to change/amend anything in Included Warranty subscription when it is in active status? Also how to close an Included Warranty before Expiration …
-
is there a REST API available that returns all subscriptions for a Bill to or Ship to AccountSummary: We are building a custom integration to subscription managemnet and have a need to retrieve all subscriptions for a bill to or a ship to account . reviewed the …
-
Can the Billing Summary - Credit Memo page in Subscription Management be customized?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is there a way to access and customize the Billing Summary - Credi… -
Contracts are not created in Active status if original contract has currency conversionSummary: Hi Team, We observed this behavior that renewed contract is not created in Active status when the original contract has the currency conversion and conversion r…
-
Fetch Subscription Contact Mail ID using reportSummary: Fetch Subscription Contact Mail ID using report Content (required): Need to figure out the set of queries required to fetch the email id of the contact which is…
-
How to change Bill to Site on an active Subscription ?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to change Bill to Site on an active Subscription ? Supporting …
-
Why Does the Business Unit (BU) need to select in the Subscription?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Why does a Business unit (BU) need to be selected in the subscript…
-
Custom Fields not showing in Postman PayloadSummary: We have created Custom Fields and selected the "Include in Service Payload" check box but yet the custom fields are not appearing in postman payload. {Sandbox i…
-
How to use Custom Covered Levels?Summary: Content (required): Hello Team, We need to understand the use of Custom Covered Levels. In the implementation guide, it's not clear what(I.e. Party, Product Gro… -
Table Names for Covered Level / Covered Level Pricing / Covered Level Billing SummarySummary: Where can I find details about Backend Table / Column names for below Subscription Object? Covered Level Covered Level Pricing Covered Level Billing Summary Con…
-
How can we create Audit Trail BI reportSummary: How to create a audit BI report of list of subscriptions in which changes were made. we have configured the auditing setup Content (required): Version (include …
-
How does Asset Based Ordering support Asset Creation in Fusion Subscription?Summary: We are implementing the AssetBasedOrdering (Subscription Ordering) flow from CPQ to Subscription. How does this flow create the Assets in Subscription Managemen…
-
Subscription information not flowing to install base in oracle cloudSummary: Creating the Subscription through Sales Order and having the same item created as Asset in Install Base through Asset Management order orchestration flow. But t… -
I'm unable to find my user in users and rolesSummary: I'm unable to find my user in Users and Roles. But when i try to create new User it says User exists. But its not visible when i search Content (required): Vers…
-
How to add multiple product group under service usage?Summary: We want to define product groups for multiple Customers and want to use them as Covered levels(Product Groups) in the Subscription management system. Content (r…
-
How to create a Subscription based on a Contact(B2C) rather than a Customer(B2B)Summary: We are building a commerce site from where people would subscribe to products. These Subscriptions should ultimately end up within SMC. But the Subscriptions sh…
-
What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: What are the steps to enable Milestone Billing in Subscription M…
-
Services not available under ToolsSummary: Services is not visible under Tools Is there any role that needs to be added ? or any steps to be followed. Content (required): Version (include the version you…
-
How To: Custom Subscription Validations (22D Feature)Summary: How do you implement the new custom validations feature that is new in 22D. Specific questions are below. The only documentation I can find on the feature is in… -
Is there any ways to include non-install base assets in warranties ?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
-
How can users enable the deletion of Subscription product lines in closed status?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: There is a requirement to delete Product line under subscription…
-
Metered Power attribute in Subscription ProfileSummary: I tried to review the Metered Power Template step by step document( Doc ID 2779903.1 instruction). The Usage Category Mode field in the subscription profile I c… -
Subscription Entitlements , how to use this functionalitySummary: Subscription Entitlements , how to use this functionality? can we integrate Entitlements with third party systems for tracking entitlements? are there any API's…