Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Custom Fields not showing in Postman PayloadSummary: We have created Custom Fields and selected the "Include in Service Payload" check box but yet the custom fields are not appearing in postman payload. {Sandbox i… -
How to use Custom Covered Levels?Summary: Content (required): Hello Team, We need to understand the use of Custom Covered Levels. In the implementation guide, it's not clear what(I.e. Party, Product Gro… -
Table Names for Covered Level / Covered Level Pricing / Covered Level Billing SummarySummary: Where can I find details about Backend Table / Column names for below Subscription Object? Covered Level Covered Level Pricing Covered Level Billing Summary Con…
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How can we create Audit Trail BI reportSummary: How to create a audit BI report of list of subscriptions in which changes were made. we have configured the auditing setup Content (required): Version (include …
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How does Asset Based Ordering support Asset Creation in Fusion Subscription?Summary: We are implementing the AssetBasedOrdering (Subscription Ordering) flow from CPQ to Subscription. How does this flow create the Assets in Subscription Managemen…
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Subscription information not flowing to install base in oracle cloudSummary: Creating the Subscription through Sales Order and having the same item created as Asset in Install Base through Asset Management order orchestration flow. But t… -
I'm unable to find my user in users and rolesSummary: I'm unable to find my user in Users and Roles. But when i try to create new User it says User exists. But its not visible when i search Content (required): Vers…
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How to add multiple product group under service usage?Summary: We want to define product groups for multiple Customers and want to use them as Covered levels(Product Groups) in the Subscription management system. Content (r…
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How to create a Subscription based on a Contact(B2C) rather than a Customer(B2B)Summary: We are building a commerce site from where people would subscribe to products. These Subscriptions should ultimately end up within SMC. But the Subscriptions sh…
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What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: What are the steps to enable Milestone Billing in Subscription M… -
Services not available under ToolsSummary: Services is not visible under Tools Is there any role that needs to be added ? or any steps to be followed. Content (required): Version (include the version you…
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How To: Custom Subscription Validations (22D Feature)Summary: How do you implement the new custom validations feature that is new in 22D. Specific questions are below. The only documentation I can find on the feature is in… -
Is there any ways to include non-install base assets in warranties ?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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How can users enable the deletion of Subscription product lines in closed status?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: There is a requirement to delete Product line under subscription…
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Metered Power attribute in Subscription ProfileSummary: I tried to review the Metered Power Template step by step document( Doc ID 2779903.1 instruction). The Usage Category Mode field in the subscription profile I c… -
Subscription Entitlements , how to use this functionalitySummary: Subscription Entitlements , how to use this functionality? can we integrate Entitlements with third party systems for tracking entitlements? are there any API's…
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Can some one provide a good example on difference between metered billing and consumption billingSummary: Content (required): Can some one provide a good example on difference between metered billing and consumption billing Version (include the version you are using…
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How can we send Subscription Renewal reminder to a contact rather than to the subscription creatorSummary: Content (required): Is it possible to send Subscription Renewal reminder to a contact rather than to the subscription creator Version (include the version you a…
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Associated Asset tab is not showing for 'Subscription' type itemSummary: Hi All, We are using item with attribute Sales Product Type as Subscription When we add such item in subscription product the Associated Asset tab is not showin… -
Is it possible for users to search subscriptions by using taxpayer ID information?Summary: Need to add taxpayer field in the advanced search of Oracle Subscription Content (required): Users want to search subscriptions using taxpayer ID information wh… -
Can we generate billing schedule in Advance on monthly basis?Summary: Content (required): Is there an option to directly move the billing dates to 2 months in advance? Users are planning to use the offset days as an option to chan… -
What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: How do I enable Milestone Billing in Subscription Management? Su…
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subscription pricing display for base price with more than 2 decimalsSummary: it's not displayed properly. Content (required): Here is the use case - usage item ABC with base price $0.0003 per unit defined in pricing cloud. In subscriptio… -
Update Charge PeriodicitySummary: Can this be done with OOB feature? Content (required): Use case: We have product with recurring charge defined for month, quarter and year like below $9/month $…
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If we amend the subscription and try to edit Comments( Standard field) it does not hold the value.Summary: When we try to amend a subscription and subscription goes into draft state, we edit the comment field and save it. But it does not hold the value it shows blank…
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Can we keep PO number ( a standard field) on UI regardless of Payment Method.Summary: We have a requirement of keeping PO number field on the UI even if the payment method is not Purchase Order. Currently PO number field only appears when the Pay…
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Consolidate Bill Line before Sending to AR for InvoicingSummary: We have a requirement to Consolidate the Bill Line and then Send it to AR for Invoicing. Content (required): We have Billing Frequency as Annually and Bill Char…
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How to sell software licenses products using subscription managementSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
Can we edit Comments( a standard field) when the subscription status is Active?Summary: We need to edit comments when subscription is in Active status but we are not able to. Is there any way we can edit or we will need to create custom field ? Con…
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Is there a Creation Date(standard) field which we can expose on the UI?Summary: We want Creation Date field on the UI but it is not available in standard field. Content (required): Version (include the version you are using, if applicable):…