Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Loading Subscription Contracts via Import ManagementSummary: Errors while trying to use Import Management for Loading Subscription Contracts and finally try to activate them via Import Management. Content (please ensure y… -
Send Subscription Billing Information To ReceivableSummary: We ran this program and data is not visible in the interface table. we got the following note and also followed this note to change the value of the profile, st…
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Creating an Included Warranty Subscription for an asset with no warranty itemSummary: We have an asset created after order orchestration for a shippable item with no relationship with warranty item (included warranty item). This didn't trigger th… -
Unable to add Service Level Agreement items to Sales Order lines on Order Entry FormSummary: When trying to add a Service Level Agreement item on a Sales Order, Select Covered Item button is disabled/greyed out. The environment is on 23D, which enables …
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How to map the Sold to Account in Subscription Invoices?Summary: We want to capture Sold to Account in Subscription Invoices. Is it possible to capture the Sold to Account at invoice header and we want bill to needs to be cap…
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Upload Usage Event data from SFTP ServerHi Team, Is it possible to load the Usage event data from SFTP server which means data is uploaded to SFTP server and will call Import services to load the data. Regards…
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Unable to Find Item Template DFF in Oracle Cloud similar to R12 Item Template DFFSummary: We are trying to get to know the functionality on how to create SKUs using a Custom Template. Using the Standard API for Oracle SKU creation. https://docs.oracl…
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How to migrate billing information from Cloud Subscription to Oracle EBS without OIC middlewareSummary: We are using subscription cloud and generating billing event in cloud. We need to migrate these billing data to push to EBS AR interface table with the use of a…
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How to Extend Subscription by 90 days in Subscription Event ModelSummary: Hello Oracle Team, We have a requirement to keep the Subscription status as active for 90 days(grace period) after the subscription has expired. The "Update Sub…
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Interface date calculationSummary: In the Subscription documentation - https://docs.oracle.com/en/cloud/saas/subscription-management/fasum/how-interface-date-and-invoice-date-is-calculated-in-the… -
Balance Management - Charge Period UOM dropdown LOV not coming upSummary: I attempted to generate the Rate Plan using the Manage Rate Plan UI, but the List of Values (LOV) for the Charge Period UOM field did not appear. I've configure…
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How to trigger approval workflow when a subscription line is closed?Summary: We would like to configure an approval workflow to trigger when a subscription line is closed, however, current functionality is the line goes straight to close…
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Subscription OTBI Subject Area- missing product_net_priceSummary: Need to bring the product_net_price for a subscription product in OTBI report using the Subscription Management realtime subject area Content (please ensure you… -
How can we pass override credit amount during terminating subscription via sales orderSummary: We are terminating subscriptions via sales order RMA as we are using integrated order management with subscriptions. We need to pass override credit amount duri…
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Is it possible to automate updates to subscription contract when an associated asset is replaced?Summary: For a replacement scenario, subscription contract is still pointing to the old asset which was linked initially through Covered Levels. The expectation is for t…
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Rmcs Contract is getting created after running the discard process also.Summary: One is a contract that was imported from Subscriptions, and when we closed the Subscription it did not seem to flow through to RMCS - it still generated an entr…
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contract getting created after running discard process without having the subscriptionSummary: RMCS contract that was not created from a Subscription. It was migrated into Oracle Fusion RMCS directly because all of the billing had been complete at the tim…
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How to update RA_INTERFACE_SALESCREDITS_ALL DFF from Subscription ManagementSummary: We have a requirement to update attributes INTERFACE_LINE_ATTRIBUTE10,INTERFACE_LINE_ATTRIBUTE11 in table RA_INTERFACE_SALESCREDITS_ALL DFF. What Attribute cont…
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Balance Management - Balance Code SetupSummary: We are not able to setup the balance management feature in 23D. Enabled all the required Pre-Req but still not able to use this functionality. Has anyone comple…
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SM is not passing Sales Person information to AR Interface Table RA_INTERFACE_SALESCREDITS_ALLSummary: We have defined Sales Credit Information at Subscription Product, but when information is sent to AR using Send Billing Information to AR then in Interface Tabl…
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How to set up Coverage Item and Covered ItemsSummary: Looking out for Oracle documentation that helps in setting up of Coverage Item and Covered Items. Which can be used in OM/Subscription Management Content (pleas… -
What tables to use for reporting on coverage and entitlements?Summary: I'm trying to report on the coverage and entitlements allocated against a product line but cannot identify the appropriate tables and joins Content (please ensu…
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Is there a way to perform credit check during contract renewal process?Summary: Client wants to perform a credit check on the customer while renewing the subscription and prevent activation of the renewed contract in case of credit failure.…
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Is it possible to add additional fields to Update Products for mass-update?Summary: There are certain product line-level fields which are not available in the default list of fields which can be updated under the "Update Products" action. Can w…
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Is it possible to apply a renewal pricelist for the same item on a renewal subscription?Summary: Is there a way that the type of subscription (new vs renewal) can be used to designate one pricing strategy vs another? Content (please ensure you mask any conf…
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Enable Renewal RemindersSummary: We currently have renewal reminders setup to go out and have a renewal template that sets the "Enable Renewal Reminders" flag on all draft subscriptions that ar… -
would it be possible to copy subscription contracts across Business Units?Summary: we are looking to copy from BU1 to BU2. Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable…
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Need all Standard OTBI reports for Subscription ManagementSummary: We are currently looking for all Subscription Management Out of the Box Reports. However, not able to find it. So, requesting your kind coopeartion in this matt…
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How to send custom field value from Product creation page to summary pageHi, We have a custom field created at subscription product level, whereas we made a recent change to the LOV and made as a dependent value set. since then when we select…VishnuVardhan_Technical_Consultant 21 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle
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For multiple BU, multiple times implementation project for subscription management setup required ?Hi everyone, Our business for client is under BU - ABC and the current subscription management implementation is live and working fine. Under Define Business Unit for Sa…