Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Renewal controls specified at Subscription are not workingSummary: We are implementing Subscription Management module and defined renewal template with few default value and overriding the values at Subscription Level i.e. Days… -
Usage-based billing for Fixed fee contracts with % complete revenue recognitionSummary: Problem statement: For professional services fixed fees contracts, the invoicing is done according to the milestones. However, the revenue must be recognized ov…
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Subscription Events model - Setup a Business Event for Active SubscriptionSummary: Would like to know how to create an event using the Events model. Requirement - For a subscription when it becomes Active , and say for a particular Customer - … -
Subscriptions-AR: Can we use a custom AR Transaction SourceSummary: Can we use a custom AR Transation Source to import invocies from Subscriptions module Content (required): Currently, we do have a standard Transaction Source OR…
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AR Invoices generated from Subscriptions - should not be auto numberedSummary: AR Invoices generated from Subscriptions - should not be auto numbered Content (required): Currently, in AR module all the transactions are with manual numberin…
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Is it possible to get all the records on Team subtab in Subscription via groovy or REST api?Summary: We want to get all the records on the Team subtab under Subscription. Content (required): We want to get all the records on the Team subtab. But we can only get…
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Do we have a way to attach the document on the subscription product level?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
Subscription Management: Ceiling Price List - system doesn't apply the Ceiling PriceSummary: Subscription Management: Ceiling Price List - system doesn't apply the Ceiling Price Content (required): We are implementing Subscription Management and in the …
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Third Party Pricing integrationSummary: Any documentation on the Third Party Pricing API requirements to integrate with Subscriptions for pricing. Content (required): Any documentation on the Third Pa…User_2025-02-12-05-52-24-172 44 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle
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Price Adjustments - CPQ and Subscription ManagementSummary: If you have the CPQ to Subscription Management flow and you want to make a price adjustment (e.g. for CPI increase or a yearly increase), do you make that chang…
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Prevent Billing schedules to bill based on certain conditions (not using Bill Hold)Summary: While Bill hold is a standard feature, there are circumstances where you need to prevent a particular billing schedule from billing, based on certain criteria. …User_2025-02-12-05-52-24-172 45 views 4 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle
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How can we track usage for a contract which is still not billed to customer?Summary: The billing cycle is Quarterly. We want to know the usage in between quarter for the contracts. Is there any standard way to track it? Content (required): The c…
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For a model item (BOM) can we associate different warranty to parent asset and different included waSummary For a model item (BOM) can we associate different warranty to parent asset and different included warranty to a child asset?Content Hi Team, We want to know whet… -
How can we transfer the Asset from one customer to another including warranty entitlements.Summary How can we transfer the Asset from one customer to another including warranty entitlements.Content Hi Experts, We have a requirement where an asset can be transf…
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Invoice Early with No AmendmentContent Hello, I think this was mentioned in a future release but can this be confirmed? It is extremely inconvenient to need to amend each line every time we need to in…
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I want to sent email notification to subscription creator if there is any error while validating andSummary send email notification for validation error while validating subscription to subscription creatorContent I want to write condition in groovy script to sent emai…
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How the Volume Discount work in OSMContent Hi, I have a use case and see how it can be done in OSM. Volume Discount on the total MRC Spend - Multiple customers (meaning multiple subscriptions) contribute …
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Evergreen SubscriptionSummary How to Create and Manage Evergreen SubscriptionsContent Folks, I'm looking for information on Evergreen type Subscription. In EBS it was one of the renewal optio…
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Adding Custom fields on Renewal Template on SubscriptionSummary We want to add a custom field on renewal template. Is this possible?Content We want to add a custom field on renewal template. Is this possible?
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Subscription Management ItemsContent As per the Subscription management Implementation guide we can create 3 types of Items Included Warranty Items( Customer orders : No) , Extended warranty Items( … -
Question about Oracle Analytics Cloud and Subscription ManagementContent I work with Oracle Analytics Cloud (OAC) and do not know much about Oracle Subscription Management Cloud 21c service. My questions are: 1. Can OAC be be used to …
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Additional Sortable Fields on Subscription Products ViewContent In order to view a lot of line details, you have to click line by line and review which is very tedious and time consuming. Can we pull them into the display bar…
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REST API usage billing amount updated in response, but not updating in OSMContent Hi, We tried to use the REST API (see below) to update the usage billing amount field. It did update in Response, but not updating in the application. Please adv…
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Renewal Subscription - Pricing and Billing schedule missingContent Hi, When we tried to use the Renewal API to execute the Renewal in OSM, will OSM check the Pricelist? We do not use the Oracle Fusion- Pricing engine in the futu…
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Usage Amount not getting update via the APIContent Hi, We tried to update the Qty and the amount on the billing line via the API below. The Response comes back with no error. Qty gets updated but not the amount, …
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21C - Pending activation on the product questionContent Hi, I tried to find the pending activation check box in our instance but I cannot see it, do I need to execute anything to get the most update changes?
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Payment method on the Subscription ProductContent Hi How can we add the credit card link to be the payment method within the Subscription Product summary screen? Thanks, Mary
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Import SubscriptionContent Hi, Please tell me where I can find the template to import the subscription to OSM. Also, what will be the job name to run for the import process. Thanks, Mary
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Usage product not integration to ARContent Hi, I created an usage product and populate the quantity and run usage , the amount I can see it on the billing schedule. When I try to run the Send Subscription…
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Bill cycle in OSMContent HI, In our legacy system, We define the billing cycle (e.g.bill run on the 1st of the month) for the customer, We will run the bill run for the customer based on…