Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Is there any way to schedule preventive maintenance for an asset from subscription management ?Summary: As part of service contract, client wants to capture the information related to Preventive Maintenance(PM) and also automatic scheduling of PM for the IB assets… -
Why are tables missing from docs.oracle.comSummary: The definition of the Subscription Management tables is missing on docs.oracle.com Content (required): When you go to the ETRM for Subscription Management on do… -
How to Bulk update custom fields under Products for the existing open Subscription ordersSummary: Is there a way we can update the custom fields under Products in Subscription Mgmt. Content (required): see above Version (include the version you are using, if…
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Open Subscriptions Conversion (Point in Time Conversion)Summary: Has anyone performed Open subscriptions conversion & migration, which are in various points in time and some billing is also done. Content (required): Since the…
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Unable to put Decimal points for Integer number values for Number formula field.Summary: As per Business requirements, needed the Number formula field at Subscription Product called "Annualized TCV" value to return calculated integer values in form …
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Unable to put Decimal points for Integer number values for Number formula field.Summary: As per Business requirements, needed the Number formula field at Subscription Product called "Annualized TCV" value to return calculated integer values in form …
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How to update product price change (amend) across customers/subscriptionsSummary: Mass updating of price or adjusting a price on existing active termed and evergreen subscriptions. Content (required): We have a product weekly recurring charge… -
How to delete or deactivate milestone templates in Oracle SubscriptionsSummary: Do we have an option to delete milestone template (used or unused yet) in subscription? Content (required): We do not have an option to either deactivate/ end d… -
Order management to Subscription management Service mappingSummary: we would like to service map sales order line EFF field to Standard field on Subscription product level.is this possible? Destination Field#Meter(MeterDefinitio…
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How to restrict the available assets based on Customer selected at Subscription Header level?Summary: Need to restrict the available assets based on Customer selected at Subscription Header level. Content (required): We are facing an issue during addition of ass…
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How to import a subscription management using FBDISummary: How to import a subscription management using FBDI Content (required): Hi, there is a template (FBDI) to import a subscription management Version (include the v… -
What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: How do I enable Milestone Billing in Subscription Management? Su… -
How to change the display label of Name in the products region for a Subscription?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Our client would like to change the field "Name" in the subscripti…
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How to manage Terms Library while implementing Subscription Management.Summary: Content (required): Hi Team, We don't have an option to track Terms & Conditions (Terms Library) in Subscription Management and the below idea is already raised… -
Subscription Approval only for amaendmentSummary: Content (required): Hi All, We have a requirement where customer wants to enable approval process only when the subscription gets into amendment process and not… -
Usage Quantity update on Bill Lines after the bill lines have been invoicedScenario: We have a Usage Product item associated with the subscription, we have received a quantity for the usage and it has been interfaced to AR. After which we have …
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Primary Unit of Measure for Subscription ItemSummary: As per the documentation for Subscription Management for the Subscription Item it says to set as 'Each' But the items defined for Subscription are going to be m…
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Unable to find Import and Export Management in ToolsSummary: I can still see the old file import / export option but cannot find the new Import and Export management under tools. I have verified the profile option and it … -
Sequence of steps to import subscriptionsSummary: We are in process of implementing OSS and as part of the project we are planning to convert legacy data to Oracle. Can someone outline sequence of steps and tem…
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How To Customize Subscription Preview TemplateSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…
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If Covered Level field is missing from Products page then is there any option to hold the details.Summary: For Example, for 2 time a year maintenance which object will hold the details of the site visit? Coverage should hold it, but if coverage is not able to hold th…
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Reprocess Order Management Transactions , what is the logic behind this process.Summary: Reprocess Order Management Transactions what is the need for this job in OSM? What is the business process flow , can someone explain this. I could not find any…
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Subscription Ownership transfer to another customer through Install Base Asset.Summary: Hi, Could you provide any document where we can check how an included warranty subscription can be transferred to another customer once we update the customer i…
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Subscription Management ItemsContent As per the Subscription management Implementation guide we can create 3 types of Items Included Warranty Items( Customer orders : No) , Extended warranty Items( … -
Disabling Activate under Actions on Subscription Header pageSummary Disabling Activate under Actions on Subscription Header pageContent Hi Friends, We have added a custom field on the header. Depending on the field value we would… -
UOM in Pricing impact generate the OSM billing scheduleContent Hello, I cannot generate the billing schedule in OSM because the UOM in the price list is not setting up correctly. My product term is 1 year. What should be the… -
API to simulate the "Reprice" action on Subscription Covered LevelSummary We want to reprice the subscription covered level using API.Content After adding a subscription covered level via API, we want to do the "reprice" action via API…
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OSM integrate to Oracle Cloud AR questionContent Hello, We would like to do the POC between OSM and Oracle Cloud AR. Do we have the basic service mapping out of the box and publish the charge to Account Receiva…
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How to convert Susbcription Data from Leagcy to Oracle FusionSummary How to convert Susbcription Data from Leagcy to Oracle FusionContent How to convert Susbcription Data from Leagcy to Oracle Fusion. Do we have any template for t…
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Unable to generate a billing schedule for the productContent Hello, I am not able to generate a billing schedule for the product within the subscription. Is there any permission or step I missed? When I did the Validation,…