Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Charge Periodicity - How does this function ?Summary: Charge periodicity or Subscription Product Duration is the number of Periods in a Billing Summary. How does this work with integration? Does this depend on the … -
How It Work Withhold Sending Billing Information When User Have The Flag Set To True Already?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The following feature is added as part of 22B as per the release n…Alexandra Rabaea-Support-Oracle 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle -
Unable to add new Business Unit using Subscription rulesSummary: Trying to add a new Business Unit in subscription rules setup and not able to see the newly created BU. How to add the BU to the subscription rule any idea? Con…User_2025-02-10-08-29-32-636 301 views 4 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle
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How to do pricing index on a Subscription?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: 22A Summary of the ques… -
How to Update Classification Code in Under Amendment Subscription?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: When we create subscription. We need to enter the tax classificati… -
New Updated Price is not reflecting on the Subscription for which Pricing Term is EnabledSummary: We have a Subscription for which the Pricing Term has been Enabled Pricing Method: Reprice Term: 1 Day The day the Subscription was created the price was 5. But…
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We are using the SSO to sign on, how to pass authentication from postman?Summary: We start to use SSO to sign on to OSM, how can we pass authentication from postman? Do we have the document to explain the process? Content (required): Version … -
Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…
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Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…
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Is it possible to import Subscription with Child Entities together?Summary: Looking to import a Subscription with all child entities in a single import Header, Product, SubscriptionContact, SubscriptionParty etc Content (required): Can …
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How to enable access to Manage Contract Time Unit Mapping task?Question : How to enable access to Manage Contract Time Unit Mapping task? **This post was created as part of a How to Service Request (SR) Release: [21D] Summary of the…
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Bill Lines to be sent to AR on 15th of Previous Month (Interface Date)Summary: We currently have requirement to set Interface date to 15th of Previous Month. So for Billing for 01-Jun-2022 to 30-Jun-2022, Interface date should be 15-May-20…
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Custom Subscription Specialist to access only Entitlement Management & Dynamic Matrix Configuration**This post was created as part of a How to Service Request Release: [11.13.22.01.0 ] Summary: How to create a custom subscription Specialist role which would allow acce…Varun Malhotra-Support-Oracle 41 views 1 comment 0 points Most recent by Varun Malhotra-Support-Oracle
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Possibilities to update price of all affected contracts, when a product price is changed at SCMSummary: When Price changes for an item in SCM, client wants to have that changed for all contracts (including active ones) automatically. What are the possibilities we … -
How To Modify/Amend Billing Frequency Of Active Subscription?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The user wants to modify/amend the Billing Frequency of Active Sub…Alexandra Rabaea-Support-Oracle 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle
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What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix ConfigurationSummary: What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix Configuration Content (required): Can any one share documentation references…User_2025-02-10-08-29-32-636 41 views 3 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle
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How to get Subscription Supporting Document details from table?**This post was created as part of a How to Service Request (SR) Release: 21D Summary of the question: Which table and column has the details about the Subscription Supp…Prabhudass Vedanayagam- Support-Oracle 41 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle
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Why is Billing account and Bill-to Site not defaulting from Customer Master?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: In the past billing account and bill to site were defaulting from …Claudiu Mindruta-Support-Oracle 21 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle
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Is there any way to automatically hold subscription product line when bill line is interfaced to ARSummary: Is there any way to automatically put subscription product line "On Hold" Status when any bill line is interfaced to AR without any manual intervention Content …
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Billing records are interfaced but Invoice is not getting generated.Summary: Hi, I am trying to generate the Invoice from subscription. I have run the required ESS job and the eligible billing records are interfaced bu Invoice is not gen… -
Re-priceSummary: Is there a way to reprice(Pricing Method - Reprice) an active subscription(evergreen contracts or termed line) at the end of the pricing term? Content (required…
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How the TRX_DATE Will be Calculated while interfacing Bill Lines to AR?Summary: How the TRX_DATE on RA_INTERFACE_LINES_ALL table is calculated? is it based on the interface date? Or based on when the ESS job (Send Subscription Billing Infor…
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Usage Rating - Not a Generally Available FeatureSummary: As we understand not all environments are equipped with the Usage Rating feature in Subscription. It is available on-demand basis and needs to be worked with Or…
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How to link the OSM user to the PersonSummary: I created the user before I add to the Person tab. I tried to use the link user account check box to link both together but it didn't happen. Please let me know…
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Ability to change the payment terms after the Subscription is activeSummary: We have the Payment Terms field at the subscription level this is an editable field until the subscription is in Draft status. But is there a possibility to edi…
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Credit card payments and reporting and reconciliationSummary: After processing credit card transactions is there any way we can identify all the subscriptions that were based on credit card payment method and is there any …User_2025-02-10-08-29-32-636 51 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle
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Credit card payments and reporting and reconciliationSummary: After processing credit card transactions is there any way we can identify all the subscriptions that were based on credit card payment method and is there any …
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Is Usage Rating Engine GEnerally Available yet?Summary: Would like to understand whether 'Usage Rating Engine' is generall available already or still under controlled availability? Content (required): Version (includ…
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How to relate two subscriptions with each other?Summary: We would like to give reference of one subscription in the other subscription. Content (required): As per our exploration we see a relationship tab under subscr…
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How to populate minimum amount and minimum quantity under pricing subtab for a subscription product?Summary: How can we add minimum amount for the subscription Content (required): After adding a product to the subscription how can we change the minimum price based on m…