Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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What Events Trigger or Initiate Data Transfer from Subscription Management to Revenue ManagementSummary What Events Trigger or Initiate Data Transfer from Subscription Management to Revenue ManagementContent section-1) Here are the subscription events that initiate…Ravindra Sirigiri-Support-Oracle 67 views 1 comment 1 point Most recent by Ravindra Sirigiri-Support-Oracle -
Sample payload to create extended warranty in OSSSummary Sample payload to create extended warranty in OSSContent Hi, Anyone has a payload sample to create subscription with coverage item and covered item? Thanks, Adam… -
Same subscription is used for different assets created with APISummary Same subscription is used for different assets created with APIContent Hi, I used REST API (/fscmRestApi/resources/latest/customerAssets) to create 2 IB assets w…
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Serviceable Item and Included Warranty Item in PIMSummary Item Setup in PIMContent Hi, Quick question - How do we associate the standard warranty to the serviceable item? Do we just use Related Item with Type 'Warranty'…
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Subscription management- Business Process FlowSummary Need Business Process Flow diagrams (Visio) for Subscription management CloudContent Hello Requesting assistance from you all to get the Business Process Flow di… -
How to prevent included warranty creation for while creating Install base assetsSummary: How to prevent included warranty creation for while creating Install base assets manually? Content (required): While Creating Install Base assets manually the i…
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Reference to Project contracts or Projects in subscriptionSummary: Our client want to implement service contracts either by subscription management or by Enterprise contract . They want to associate project details to the servi…
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error adding add adhoc bill lineSummary: ERROR:Cannot Invoke "Java.Sql.Date.toLocaleDate()"because "InvoiceDate" is null Content (please ensure you mask any confidential information): Version (include …
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Multiple Main Items in One ContractSummary: Hello Team, We have one scenario to review. Please find the details below: 1. Scenario 1: The user can create a Sales Order (subscription order) in Order Manage…
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OSM to AR: Quantity and unit price Not Appearing Correctly on InvoicesSummary: OSM to AR: Quantity and unit price Not Appearing Correctly on Invoices Content (please ensure you mask any confidential information): When the AR invoices are g…
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How can we store activation key for all 100 licenses sold through subscriptionsHow can we store activation key for all 100 licenses sold through subscriptions? any process information regarding the CSP clients selling licenses will be highly apprec…
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How to integrate the external billing system to subscriptions managementWe have a client requirement, that needs the billing for subscriptions to be done through external systems. We understand this can be achieved by REST API, but we want t…
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Subscription product line stuck with under amendment statusHello Team, How to change the subscription product line status from under amendment to active against the ACTIVE subscription. Please advice if we can do that through sy…
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can we Capture the Salesforce id in the SubscriptionSummary: Is it possible to capture the Salesforce ID within Oracle Subscription Management subscriptions, allowing for both automated integration and manual entry, with …
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Is creating separate invoices for one-time and usage charges expected behavior?Summary: I have created a subscription with two products: one as a one-time charge and the other as a usage charge. Upon generating the invoice, two separate invoices we…
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What is the significance of FreezePriceFlag in Subscription Header FBDI.Summary: We are importing Subscriptions for Usage based feature. We were suggested to use FreezePriceFlag in Subscription Header FBDI. I never used this flag before. May…
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The privilege OSS_VIEW_SUBSCRIPTION_VBCS_RESOURCE is missingSummary: The privilege OSS_VIEW_SUBSCRIPTION_VBCS_RESOURCE that is required to turn on the Redwood pages for users is not showing in our 25D pod. We have run all of the … -
Subscription Lines not sorted properlyWe are implementing Subscription Management. We are seeing that the subscription lines are sorted as text and not as numbers. Is there a way we can sort the lines proper…
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Is there a way to change display name of filter 'Sales Order Number' in Manage AssetsSummary: We are using CPQ to Fusion OM to SMC. Assets created by Fusion OM has CPQ Quote Number as 'Sales Order Number' in Manage Assets Page. So, we have to change the …
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Return Asset not changing status from Customer asset to inventory AssetsHello Masters, We have business scenario where Customer returns the defect item. So if we do the below steps something is not expected. Original Order Created Dropshippe…
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Grouping Rule Amendments creating separate SubscriptionsSummary: Hi , We are generating subscriptions from Order Management and would like to apply amendments to the same subscription rather than creating new ones. As per the…
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Guidance on Using ‘Usage Event Dashboard’ to Add Usage in SubscriptionI am looking for step-by-step guidance on how to use the ‘Usage Event Dashboard’ to add usage within Oracle. Are there any comprehensive documents or video tutorials ava…
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How to enable Reprice option in Pricing Method for Pricing TermSummary: Hi, I'm trying to select the "Reprice" option in the Pricing Method field under Pricing Term, but currently only two values are visible. I checked the lookup OR… -
Need to add subscription number and subscription profile name to the shipment report?Summary: Need to add subscription number and subscription profile name which are shippable items into the shipment report This shipment report is showing the details of …
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How to prevent $0 charge lines from being sent to AR Invoice from Subscription Management?Summary: We should able to Skip the 0$ Invoice lines sending to AR Is this Possible from Subscription Management? Content (please ensure you mask any confidential inform…
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how to get payment method from Fusion OM to Fusion SMC?Summary: Hi Team anyone aware of how to get payment method from Fusion OM to Fusion SMC? Currently we are getting PO number in SMC but it does not display in SMC since p…
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How do I view and access subscriptions created by other users in Subscription Management Redwood UIWe are implementing subscription management in Redwood UI. However, I am able to see only those subscriptions which were created by me i.e. where I am the owner. But I w…
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Video - Revise Closed and Amended SubscriptionsVideo - Revise Closed and Amended Subscriptions: This video explains how Subscription Management now lets you update or correct subscription products even after they’ve … -
Video - Advanced Options for Usage Event Import and ExportVideo - Advanced Options for Usage Event Import and Export: This video showcases the new advanced import and export options for usage events in the updated UI, aligning …
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Video - Automated Batches for Usage EventsAutomated Batches for Usage Events: This video introduces the automated batches for usage events feature in Subscription Management, which auto-creates and assigns batch…