Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Restrict override credit memo amount to maximum of the amount billedSummary: Is there a way to restrict the credit memo amount while closing a subscription to maximum of the amount that has been invoiced. Content (please ensure you mask … -
Remove the Subscription billing line once its interfacedSummary: We have a subscription created and bill line is successfully interfaced to AR but not processed. We want to remove that bill line or make changes to the amount … -
What is the significance of Early Termination Fee Name field in Subscription ProfileIn a Subscription Profile we have a field called 'Early Termination Fee Name'. It is a free text and does not show up on Subscriptions created anywhere. During subscript…
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How to add new subscription product to existing Subscription using New Quote/ Order flowSummary: As part of Subscription amendment scenarios, we want to add a new subscription product line to an existing subscription from CPQ OM Subscription flow. We are un…
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Issue Activating Renewed Usage-Based SubscriptionHi, We’ve created an estimated usage-based subscription with the invoicing rule set to Advance Invoicing. As part of the process, we renewed the subscription and a new r…
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Need Solution for Subscription Scenario with Free Period and Extended Revenue RecognitionDetails: We have a business requirement that needs to be addressed in Oracle Subscription Management / Revenue Management. The scenario is as follows: Subscription Term:…
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How can we restrict data security for users based on Team members in Subscription ManagementHi all, We have a requirement where the access to a particular Subscription must be restricted based on whether or not they're a team member in the Subscription. We chec…
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Subscription Management:12-Month Subscription: First 2 Months Free, Adjust Remaining BillingSummary: Hello Team, We are trying to configure a subscription scenario in Oracle Fusion Subscription Management and would like guidance on the best approach. Scenario: …
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Audit tab at Subscription Header and Products not showing in Redwood UIThere is a standard object - Audit tab at Header and Product level in Subscription visible on Classic UI. This tab is not visible in Redwood UI. Can you please let us kn…
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The accounting period that invoices are posting into are tied to the service period start dates.The accounting period that invoices are posting into are tied to the service period start dates. I need the accounting period to match the current period that they are i…
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Renewals Handled at the Individual Line LevelHi Team, We are looking for a solution that allows each subscription line to be renewed independently. Currently, renewals are handled manually at the subscription heade…
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Credit memo Bill line not interfaced to AR from SubscriptionHi Team, There is an issue with converted subscriptions which have invoices already billed in legacy ERP system and hence, the lines are marked yes flag in bill lines wh…
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Zero Out Credit Memo Amount from UISummary: Hi, One of the requirements from our customer is that they want to manually zero out the amount on a credit memo from the UI itself. The only way I know of upda… -
Send Subscription Coverage details like adjustments using Get Subscription Entitlements algorithmSummary: Send the Subscription coverage details to Service request Content (please ensure you mask any confidential information): A service request has an asset assigned…
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Impact Assessment of Subscription Profile Name ChangeHi, As part of a recent business requirement, we are evaluating a change to the subscription profile name within the Subscription Configuration > Manage Subscription Rul…
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How a rate plan can be created and associated during subscription creation using REST APIWe are having use case scenario where subscriptions are getting created using REST API from third party system. Even pricing configuration is also done there outside Ora…
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SMC Redwood: Smart Action Link not coming for all subscriptionsWe have a requirement to add an action which is present at Subscription header level called, 'View Proforma Invoice'. We added the same under Manage Smart Actions. We ha…
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How to confirm workflow emails has been delivered?Hello, We are using Subscription Management from Oracle Fusion Cloud Applications (version 25B). We have an Object Workflow configured in Application Composer that email…
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True-up amount is not reflecting at Subscription Product Billing Summary level for CommitmentsWe have the following commitment use case scenario - Commitment Amount at Entitlement Plan - 200000 Commitment Period - Year To track the commitments, product is associa…
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Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc… -
Renewed items are being created in Draft status instead of ActiveHi Team, While renewing a subscription, we observed that the renewed item is being created in Draft status instead of Active. We would like the renewed item to be automa…
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REMINDER: Revenue Transformation Overview Demo this Week - Register Today!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
How to increase the size of attachment to 8GB for Procurement documents?Summary: Business has a requirement to attach a video in the negotiation that has a maximum size of 8GB. I checked the profile option FND_FILE_UPLOAD_MAX_SIZE and showed…
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how to fetch item effs attribute in subscription product line in groovy scriptSummary: how to fetch item effs attribute in subscription product line in groovy script Content (please ensure you mask any confidential information): Version (include t…
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How to apply tier based discount based on cumulative usage quantitySummary: Hello, Team. We price subscriptions based on meter readings. The client requires a discount based on a defined usage quantity, i.e. 0 for the first 100 usage qu…
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No Subscription Management configuration audit objects, are there associated tables?As there are no audit objects available for Subscription Management setup tasks (only transaction audit objects), are there associated tables for these set up tasks? Set…
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How to increase the size of attachmentSummary: Business requirement is to add a video in a negotiation that would at least be 7.5 GB in size. I tried in the profile option (FND_FILE_UPLOAD_MAX_SIZE) to chang…
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Subscription UI Changes using Profile OptionSummary: We want to control the Subscription and Subscription Product UI using custom profile option. There were new feature introduced to move products across subscript…
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Column for Quantity and Rounded Quantity in Entitlement Plan EstimatesSummary: We have a reporting requirement. We are trying to figure out a backend column for Quantity and Rounded Quantity. We queried in the table OSS_ENT_PLAN_ESTIMATES …
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Invoices from ORA_Subscription and Oracle DOO Integrated Subscriptions sources into a single invoiceSummary: We want to send a single invoice per customer combining data from both the sources without impacting the integrity with source modules. Source in a mandatory pa…