Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Reset the Processed flag in the OSS_RMCS_DOC_LINES_T tableWe have lines in the OSS_RMCS_DOC_LINES_T table with Processed_Flag = 'Y'. The log for the Send Subscriptions to RMCS ESS job shows the document lines were inserted so t… -
Can we update the rate plan in subscription Product without amending the product ?Summary: Hi, We have requirement to update the rate plan without amending the product. Content (please ensure you mask any confidential information): Version (include th… -
How to pass Satisfaction plan as Immediate for a few products from Subscriptions to RMCSSummary: How to pass Satisfaction plan as Immediate for a few products from Subscriptions to RMCS Content (please ensure you mask any confidential information): We tried…
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How Can we change "Currency" in Renewal Subscription even on draft status ??Summary: when a subscription is renewed our business has a scenario where we want to change the currency. Currently is Un-editable so do we have away to do that ?? Conte… -
AR interface shows different batch source names for two lines coming from subscririptionWe have Recurring and Usage item integrated from Order management to Subscription. After interfacing the usage andf Recurring lines from SMC(subscription management) int…
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How does data get into OSS_BI_SNAPSHOTSSummary: How does data get into OSS_BI_SNAPSHOTS or the other snapshot tables? Is there any ESS job needed to be run? Content (please ensure you mask any confidential in…
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Business Events against subscription product line updatesHi Team We would like to leverage a feature if provisioned in subscription where there are business events raised for any update that happens at the product line alone. … -
How do we publish Subscription creation business event to external platformSummary: We have a requirement to publish business event to external platform when subscription creation action happens. Content (please ensure you mask any confidential…
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Product line PUID to be shown in relationship tab along with subscription numberSummary: HI team, The business requires that the Product Line PUID be displayed in the Relationship tab alongside the Subscription Number when a subscription is renewed.…
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Avoid Custom attributes to copy when a subscription is renewedSummary: Hi team, The business requires that certain custom line level attributes—specifically "Trial Type" and "Trial Duration"—should not be copied to the new subscrip…
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Subscription Object contains 1 Standard payment method, where as in Available list contains more.Summary: Subscription Object is having one payment method, where Available list contains two payment methods in Application Composer for Subscription Header and Subscrip…
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Which table stores the audit information of subscription bill linesSummary: Hi, We are currently updating the Usage Quantity field on a daily basis at the bill line level. We need to generate a report that shows usage for a specific mon…
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Pass Unified Rate Plan Name for Subscription ProductsSummary: I have a requirement to pass the rate plan for subscription product using API and to specify it, it only accept 'RequestedRatePlanNumber' parameter, so I can se… -
Will Oracle Assist in system configuration migration from Dev1 to Dev2 for Redwood UI ?Can you guide us configuration migration from 1 instance to another? We need to migrate from Dev1 instance to Dev2 instance. Can you help us understand the following: 1)…
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Subscription Management Redwood UISummary: We have enabled the Subscription Management Redwood UI in 25B. When this Subscription Management Redwood UI will become default and mandatory. Kindly confirm on…
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How do we Suspend/resume Subscription from order managementSummary: How do we Suspend/resume Subscription from order management Content (please ensure you mask any confidential information): Version (include the version you are …
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From where does the total comes for an asset associated to covered levels.Summary: When ever an asset is associated to an warranty item for the subscription a values pops up under the total. So how does the value comes up and from where does i…
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Is there anyway to view taxes (if applicable) in the subscription prior to activation ?Summary: Hi, Is there any way to view taxes in subscription before subscription activation. Content (please ensure you mask any confidential information): Version (inclu…
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25B Subscription Management Redwood UISummary: We have enabled redwood UI for Subscription Management. But we are not able to find the custom fields anywhere in UI. kindly suggest how to enable the custom fi…
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can we associate more than one order line to a subscription line in order managementSummary: We need to consolidate more than one order lines into a single subscription line while setting up order, current UI allows only adding one line in OM is there a…
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Unable to update Interface date in Subscription product billines to sysdateSummary: Unable to update Interface date in Subscription product billines to sysdate when the Subscription Start date is in Future Date Content (please ensure you mask a…
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subscriptions, I want to bill in advancesubscriptions, I want to bill in advance, recognize the receivable against unearned revenue immediately but want to start the revenue recognition a year into the future
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Can we enable Subscription 360 on Contact?Summary: We've tried to enable Subscription 360 Mashup on the Contact object. However, it does not pull up the associated Subscription records. We have used the paramete… -
ESS jobs in subscription managementSummary: what is the impact in subscription management for "Fetch Pricing Information for Subscriptions and Generate Billing Schedule" job and we could find logs for "Up…
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Subscription Management Sales Price Credit MemoSummary: When we close or amend Subscription Products with Prorate with Credit, Credit memo option - on invoice the credit memo not generated for billing summary with Sa…
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How to update the customer name for an active subscription?Summary: Need help with a scenario, So we have a subscription created for "Customer1" for an year with monthly billing. Now after 6 month we need to change the customer …
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Request for Standard API/SOAP Service to Extract Subscription Billing Data with Complex FilteringWe are currently using a custom BIP report to extract Subscription, Product, and Bill Line data required for downstream invoicing and reconciliation processes. This repo…
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How to update Ship-To Site Address using APISummary: Looking for REST/SOAP API to update "Bill To" Site address. Content (please ensure you mask any confidential information): We are creating Hub Organization Cust…
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Items Created in Classic UI Product Information Management-PIM not visible on Redwood SubscriptionWe have created few dummy items in PIM where still there is Classic UI. Them I am trying to create Subscription on Subscription Management Cloud which is also on Classic…
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Need to create multiple nodes in target viewpoint through subscriptionSummary: I have two viewpoints (VP1, VP2) they both are of same dimension and use different node types(NT1,NT2) and i have convertor created between these node types. I …