Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Renewed items are being created in Draft status instead of ActiveHi Team, While renewing a subscription, we observed that the renewed item is being created in Draft status instead of Active. We would like the renewed item to be automa… -
REMINDER: Revenue Transformation Overview Demo this Week - Register Today!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
How to increase the size of attachment to 8GB for Procurement documents?Summary: Business has a requirement to attach a video in the negotiation that has a maximum size of 8GB. I checked the profile option FND_FILE_UPLOAD_MAX_SIZE and showed…
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how to fetch item effs attribute in subscription product line in groovy scriptSummary: how to fetch item effs attribute in subscription product line in groovy script Content (please ensure you mask any confidential information): Version (include t…
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How to apply tier based discount based on cumulative usage quantitySummary: Hello, Team. We price subscriptions based on meter readings. The client requires a discount based on a defined usage quantity, i.e. 0 for the first 100 usage qu…
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No Subscription Management configuration audit objects, are there associated tables?As there are no audit objects available for Subscription Management setup tasks (only transaction audit objects), are there associated tables for these set up tasks? Set…
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How to increase the size of attachmentSummary: Business requirement is to add a video in a negotiation that would at least be 7.5 GB in size. I tried in the profile option (FND_FILE_UPLOAD_MAX_SIZE) to chang…
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Subscription UI Changes using Profile OptionSummary: We want to control the Subscription and Subscription Product UI using custom profile option. There were new feature introduced to move products across subscript…
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Column for Quantity and Rounded Quantity in Entitlement Plan EstimatesSummary: We have a reporting requirement. We are trying to figure out a backend column for Quantity and Rounded Quantity. We queried in the table OSS_ENT_PLAN_ESTIMATES …
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Invoices from ORA_Subscription and Oracle DOO Integrated Subscriptions sources into a single invoiceSummary: We want to send a single invoice per customer combining data from both the sources without impacting the integrity with source modules. Source in a mandatory pa… -
Error while creating subscription using REST APIThere was an error rendering this rich post.
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Error while interfacing subscriptions to RMCSError found in log file: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.scm.pricing.priceExecution.algorithms.publicQuery.exception.SetQuer…
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Unable to find PVO names for seeded tables. How to create PVO for seeded tables.Summary: Hi, We need to extract data from below seeded tables using BICC PVO's As we could not able to find any PVO from the BICC mapping list shared for latest release …
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Renew a subscription to a different productHi Team, We are seeking a solution to Renew an existing subscription to a different product instead of original product. Kindly advise on the available options Thanks, N…
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How to set Estimate quantity at customer account level for a period to track consumption?Hi team, We are having a business scenario, where they want to track estimates at customer account level, instead of subscription level. Ex - A customer may have multipl…
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In Milestone Billing, how to you assign the item to the Milestone Billing Template created under SM?I am investigating the functionality around Milestone Billing and Rev Rec, but i cannot find where i assign the item to the Milestone template i have created under SM. I…
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How to customize the subscription number and subscription product puid?Hi is there any way to customize the sequence of subscription Number and Subscription Product PUIDs? and this id are getting auto generated is it possible to customize t…
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How to bill customer monthly for overusing products than the Estimate quantity set for a yearWe are having a business scenario where end customers need to pay a certain amount on recurring basis to consume stocks within a year as estimated. However, they should …
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AI Features for Subscription ManagementSummary: Kindly provide the AI features available for Subscription Management. When verified the below, there were no feature available for Subscription Management in pa…
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Stop revenue recognition in AR for subscription management Invoices.(Rev Rec to be processed in RMCSWe have revenue contracts which send the contract information over to RMCS. Using this, revenue recognition is happening in RMCS which is working as expected. However, t…
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"Usage Drill Through Reports" - Privilegie X SKU relationship questionMy client is analyzing the "Usage Drill Through Reports" and raised the following question: How can I find out which SKU (#number/Service) a privilege belongs to? Is it …
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25C Configurable Grouping Rules for SubscriptionsIs the functionality is limited to Order management or we can have this functionality for any upstream system, example CPQ or Third party system.
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Can we activate one subscription product in case of multiple product lines?Summary: In a draft subscription, we want to activate a single product line if there are multiple product lines. Is it possible in SMC? Do we have any API to achieve thi…
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Clarification Required on Asset Transfer Between Business Units and Depreciation ResetDear Support Team I would like to escalate the following scenario for your clarification and assistance: We have a requirement to transfer an asset from one Business Uni…
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Use case of AI Agent Studio in Oracle Subscription Management Cloud (OSMC)Summary: As Oracle launced AI Agent Studio recently, we need to understand if we can implement few uses cases like below: "Recommendation for co-terminations and full en…
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How to create smart actions for Subscription Management ?Summary: Hi, I'm trying to create a REST based smart actions for subscription management but I didn't find the Subscription Object in the dropdown. Can you someone pleas… -
Can anyone confirm if bundling is now supported in Subscription Management?Summary: We're executing a project where we have CPQ, Order Management, Subscription Management, RMCS and AR. The solution we're trying to identify is that, if Order Man… -
Creating additional satisfaction events with Subscription - RMCS algorithmsSummary: Hi Team, We have a requirement to create additional satisfaction events (RMCS) with Subscription - RMCS algorithms and we have added the below code and it is no…
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August 6th webinar: Build Exceptional AI-Driven Customer ExperiencesCX expectations are higher than ever, with 24/7, first-time resolutions now the baseline. But with digital engagement outpacing human capacity, how can you keep up? Orac… -
25C Configurable Grouping Rules for SubscriptionsSummary: Is it mandatory to have Grouping Rules for Subscriptions? We are currently using RESTAPI to create new subscription and update existing subscription, will it re…